{"id":1040,"date":"2021-08-18T11:22:03","date_gmt":"2021-08-18T11:22:03","guid":{"rendered":"https:\/\/blogs.qiscus.com\/id\/?p=1040"},"modified":"2021-08-19T02:48:21","modified_gmt":"2021-08-19T02:48:21","slug":"mengelola-data-konsumen-pada-multichannel-chat-qiscus","status":"publish","type":"post","link":"https:\/\/www.qiscus.com\/id\/blog\/mengelola-data-konsumen-pada-multichannel-chat-qiscus\/","title":{"rendered":"Mengelola Data Konsumen Menggunakan Fitur \u2018Contact\u2019 Pada Multichannel Chat Qiscus"},"content":{"rendered":"\n<p><em>Multichannel Chat Qiscus hadir untuk mempermudah proses komunikasi Anda dengan konsumen. Anda tidak lagi perlu membuka banyak aplikasi pesan, karena semua platform tersebut dapat diakses melalui satu User Interface (UI) yang sama. Kemudahan akses ini akan membantu Anda memberikan Customer Experience (CX) yang relevan dengan keinginan konsumen, sehingga berpengaruh positif pada sales dan growth.<\/em><\/p>\n\n\n\n<p>Multichannel Chat Qiscus baru saja meluncurkan fitur baru yaitu <strong>Contact. <\/strong>Fitur ini berfungsi untuk membantu Anda mengelola data pelanggan dari banyak platform, sehingga mempermudah proses pencarian data dan riwayat percakapan dengan konsumen. Data konsumen yang disimpan pada Contact dapat dimanfaatkan untuk mendukung serta meningkatkan efektifitas sistem CRM yang digunakan bisnis Anda.<\/p>\n\n\n\n<p>Apa saja yang dapat Anda lakukan dengan fitur Contact ini?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Menyimpan Data Konsumen<\/strong><\/h3>\n\n\n\n<p>Anda dapat menyimpan data konsumen ke Contact, sehingga memudahkan untuk menemukannya saat ingin menghubungi kembali. Berikut langkah-langkah untuk menyimpan data konsumen ke Contact:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Klik <strong>Inbox <\/strong>pada<em> sidebar <\/em>menu sebelah kiri.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-1024x551.png\" alt=\"Group 1218.png\" class=\"wp-image-1044\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>       2. Pilih <em>chat room <\/em>konsumen yang ingin datanya Anda tambahkan ke Contact.<br>       3. Klik <strong>tiga titik menu<\/strong> pada kanan atas <em>chat room<\/em>, pilih \u2018<strong>Add To Contact<\/strong>\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-1024x551.png\" alt=\"Group 1219.png\" class=\"wp-image-1041\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-88.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      4. Klik <strong>Ok.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"552\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-1024x552.png\" alt=\"Group 1207.png\" class=\"wp-image-1042\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-1024x552.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-768x414.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-89.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. Ketika data pelanggan berhasil disimpan ke Contact, menu \u2018Add To Contact\u2019 akan <strong>hilang<\/strong> dan link \u2018<strong>Contact Detail<\/strong>\u2019 akan tampil pada \u2018<strong>Chat & Customer Info<\/strong>\u2019 untuk mengakses detail Contact.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-1024x551.png\" alt=\"Group 1208.png\" class=\"wp-image-1043\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-90.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Memperbaharui dan Melihat Riwayat Data Konsumen<\/h3>\n\n\n\n<p>Setelah data pelanggan tersimpan pada Contact, Anda dapat mengubah data tersebut apabila dibutuhkan. Selain itu, riwayat percakapan juga dapat dilihat untuk mempermudah Anda memahami konsumen pada saat akan berkomunikasi kembali. Berikut cara mengoptimalkan <strong>Detail Contact<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Detail Contact dapat Anda akses melalui link \u2018Contact Detail\u2019 pada \u2018Chat & Customer Info\u2019 pada <em>chat room<\/em> konsumen yang Anda inginkan.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-1024x551.png\" alt=\"image\" class=\"wp-image-1046\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-92.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      2. Pada bagian pertama, Anda akan menemukan nama konsumen. Jika dibutuhkan, Anda dapat mengubahnya dengan data nama yang Anda inginkan.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Klik ikon <strong>pensil<\/strong> di sebelah kanan nama konsumen. Kolom nama akan <em>enable <\/em>sehingga Anda dapat mengisikan nama yang sesuai.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-1024x551.png\" alt=\"Group 1209.png\" class=\"wp-image-1045\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-91.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Klik ikon <em><strong>checklist<\/strong><\/em> untuk menyimpan nama Contact tersebut.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"552\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-1024x552.png\" alt=\"Group 1210.png\" class=\"wp-image-1048\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-1024x552.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-768x414.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-94.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      3. Anda dapat memperbaharui data email dan nomor telepon konsumen.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Klik \u2018<strong>Edit\u2019 <\/strong>disamping label \u2018Email\u2019.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-1024x551.png\" alt=\"Group 1209.png\" class=\"wp-image-1047\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-93.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Isi email dan nomor telepon pada form dialog.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-1024x551.png\" alt=\"image\" class=\"wp-image-1049\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-300x161.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-380x204.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-800x430.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95-1160x624.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-95.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Klik \u2018<strong>Save\u2019.<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-1024x551.png\" alt=\"Group 1212.png\" class=\"wp-image-1051\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-97.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      4. Informasi <em>channel<\/em> yang menjelaskan dari saluran atau aplikasi apa konsumen tersebut melakukan percakapan, tampil dibawah email dan nomor telepon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-1024x551.png\" alt=\"Group 1213.png\" class=\"wp-image-1053\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-99.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. Waktu percakapan terbaru dengan konsumen akan muncul dibawah nama dan avatar.<\/p>\n\n\n\n<p>6. Percakapan yang masih berlangsung dan riwayat yang sudah <em>resolved<\/em> akan tampil di sisi kanan data <em>contact<\/em> konsumen. Riwayat percakapan ini akan membantu Anda memahami permasalahan dan konteks komunikasi terakhir yang berlangsung antara bisnis Anda dengan konsumen tersebut.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Daftar Konsumen di Contact<\/h3>\n\n\n\n<p>Semua data konsumen yang telah Anda simpan ke dalam Contact, dapat dilihat pada daftar Contact. Untuk dapat mengakses daftar Contact, Anda dapat mengikuti langkah-langkah dibawah ini:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Klik <strong>Contact<\/strong> pada<em> sidebar <\/em>menu sebelah kiri.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-1024x551.png\" alt=\"Group 1215.png\" class=\"wp-image-1050\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-96.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Daftar Contact ini menampilkan data-data seperti nama konsumen, <em>channel,<\/em> nomor telepon, email, dan tanggal data tersebut ditambahkan ke dalam Contact.<\/p>\n\n\n\n<p>3. Anda dapat melakukan pencarian berdasarkan nama konsumen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"551\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-1024x551.png\" alt=\"Group 1216.png\" class=\"wp-image-1052\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-1024x551.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-300x162.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-768x413.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-380x205.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-800x431.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98-1160x625.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/08\/image-98.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Jika Anda memiliki kendala pada saat mengunakan fitur Contact atau fitur lainnya, Anda dapat meminta bantuan tim <em>solution & support<\/em> kami melalui laman <a href=\"https:\/\/support.qiscus.com\/hc\/en-us\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">ini<\/a>. Bagi Anda yang ingin berdiskusi lebih lanjut terkait <em>dashboard<\/em> Multichannel Chat Qiscus, Anda dapat mengunjungi <a href=\"http:\/\/www.qiscus.com\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">www.qiscus.com<\/a> atau menghubungi kami di <a href=\"https:\/\/www.qiscus.com\/id\/contact\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">sini<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Multichannel Chat Qiscus hadir untuk mempermudah proses komunikasi Anda dengan konsumen. Anda tidak lagi perlu membuka banyak aplikasi&hellip;\n","protected":false},"author":14,"featured_media":1057,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[32,2],"tags":[56,18,275,371,4,30,14],"class_list":{"0":"post-1040","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-tutorial","9":"tag-crm","10":"tag-customer-experience-2","11":"tag-data-pelanggan","12":"tag-mengelola-data-crm","13":"tag-multichannel-chat","14":"tag-qiscus-chat-sdk","15":"tag-qiscus-multichannel-chat"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mengelola Data Konsumen Pada Multichannel Chat 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