{"id":4594,"date":"2022-08-04T04:09:30","date_gmt":"2022-08-04T04:09:30","guid":{"rendered":"https:\/\/www.qiscus.com\/id\/?p=4594"},"modified":"2026-03-27T11:10:36","modified_gmt":"2026-03-27T04:10:36","slug":"kirim-whatsapp-otp","status":"publish","type":"post","link":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/","title":{"rendered":"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat"},"content":{"rendered":"\n<p><em>One Time Password<\/em> (OTP) kode singkat yang berguna untuk autentikasi keamanan pengguna dalam sebuah aplikasi. OTP hadir untuk melindungi data pribadi data pengguna saat masuk ke dalam aplikasi. Sifatnya yang menjaga keamanan data membuat data hanya diaktifkan dalam beberapa menit saja. Selain itu, sebagai penyedia layanan aplikasi, Anda pun harus ikut menjaga kerahasiaan kode OTP yang Anda kirimkan.<\/p>\n\n\n\n<p>Umunya, <a href=\"https:\/\/www.qiscus.com\/id\/blog\/cara-kirim-otp-whatsapp\/\">kode OTP<\/a> dikirimkan melalui layanan SMS. Hanya saja banyak kelemahan dari segi keamanan data jika OTP dikirim melalui SMS. Untuk itu, ada baiknya Anda mulai berpikir untuk berpindah menggunakan WhatsApp Business API untuk mengirim kode OTP. Fitur end-to-end encryption pada WhatsApp membuat pesan hanya bisa dibaca oleh pengguna. Selain keunggulan itu, pengiriman yang cepat, kuota pengiriman, dan karakter menjadi keunggulan dalam menggunakan WhatsApp Business API. Salah satu implementasi penting dari WhatsApp Business API adalah untuk <a href=\"https:\/\/www.qiscus.com\/id\/blog\/whatsapp-otp\/\">whatsapp otp<\/a>, yang menawarkan lapisan keamanan tambahan bagi pengguna aplikasi.<\/p>\n\n\n\n<p>Dapatkan layanan WhatsApp Business API dengan menggandeng Qiscus sebagai partner resmi WhatsApp Business di Indonesia. Qiscus menyediakan layanan WhatsApp Business API dalam satu dashboard yang disebut Qiscus Omnichannel. Jika Anda tertarik untuk mengirim OTP melalui WhatsApp, ada baiknya Anda mulai menyimak tutorial berikut ini.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Daftar Isi<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#Hal_yang_Harus_Dipersiapkan\" >Hal yang Harus Dipersiapkan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#Mulai_Implementasi\" >Mulai Implementasi<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#1_Autentikasi\" >1. Autentikasi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#2_Memilih_Template\" >2. Memilih Template<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#3_Menggunakan_API\" >3. Menggunakan API<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#4_Memeriksa_Apakah_Pesan_Benar-benar_Terkirim\" >4. Memeriksa Apakah Pesan Benar-benar Terkirim<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#5_Jika_Kode_OTP_Tidak_Terkirim\" >5. Jika Kode OTP Tidak Terkirim<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#Himbauan_Penting\" >Himbauan Penting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#Hubungi_Qiscus_untuk_Implementasi_WhatsApp_Business_API\" >Hubungi Qiscus untuk Implementasi WhatsApp Business API<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hal_yang_Harus_Dipersiapkan\"><\/span>Hal yang Harus Dipersiapkan<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ada beberapa hal yang harus Anda persiapkan sebelum akhirnya bisa mengirim kode OTP melalui WhatsApp Business API, berikut ini rinciannya:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Mengaktifkan WhatsApp Business API, Anda bisa menghubungi Qiscus di <a href=\"https:\/\/www.qiscus.com\/id\/contact\">sini.<\/a><\/li>\n\n\n\n<li>Aktivasi Qiscus Omnichannel Chat, untuk bantuan Anda bisa mengubungi kami di <a href=\"https:\/\/www.qiscus.com\/multichannel\/register\">sini.<\/a><\/li>\n\n\n\n<li>Integrasi akun WhatsApp dengan Qiscus Omnichannel Chat, gunakan panduan dokumentasi <a href=\"https:\/\/documentation.qiscus.com\/omnichannel-chat\">di sini<\/a> untuk melakukan integrasi.<\/li>\n\n\n\n<li>Membuat template pesan untuk mengirim OTP, simak dokumentasi produk <a href=\"https:\/\/documentation.qiscus.com\/\">di sini<\/a> untuk implementasinya.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mulai_Implementasi\"><\/span>Mulai Implementasi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ada beberapa langkah yang harus Anda lakukan setelah pengaturan Qiscus Omnichannel Chat selesai dilakukan. Simak langkah-langkahnya sebagai berikut.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.qiscus.com\/id\/contact\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"320\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-1024x320.png\" alt=\"\" class=\"wp-image-4757\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-1024x320.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-300x94.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-768x240.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-380x119.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-800x250.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1-1160x363.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Qiscus-Omnichannel-Chat-Banner-Blog-1.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Autentikasi\"><\/span>1. Autentikasi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Anda harus mendapatkan autentikasi AdminToken sebelum akhrinya mengirim OTP menggunakan WhatsApp Business API. Gunakan API berikut ini untuk mendapatkannya.<br><strong>Gunakan API berikut untuk Admin Token:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&#91;POST] https:\/\/multichannel.qiscus.com\/api\/v1\/auth<\/code><\/pre>\n\n\n\n<p><strong>Sample Request Body<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"email\": \"YOUR_EMAIL\",\n    \"password\": \"YOUR_PASSWORD\",\n}<\/code><\/pre>\n\n\n\n<p><strong>Contoh Request<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>curl --location --request POST 'https:\/\/multichannel.qiscus.com\/api\/v1\/auth' \\\n--form 'email=YOUR_EMAIL' \\\n--form 'password=YOUR_PASSWORD'<\/code><\/pre>\n\n\n\n<p><strong>Contoh Respon<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"data\": {\n        \"user\": {\n            \"id\": 2,\n            \"name\": \"Qismo\",\n            \"email\": \"qiscus_xxxx_YOUR_EMAIL\",\n            \"authentication_token\": \"QEXevusxxxxxxxxxx1lsl8\",\n            .......\n        },\n        \"long_lived_token\": \"CztxxxxxxxxxxxxxxxjtS\",\n        \"user_configs\": {\n            \"notifagentjoining\": null,\n            \"is_notifagentjoining_enabled\": true,\n            \"notifmessagecoming\": null,\n            \"is_notifmessagecoming_enabled\": false\n        }\n    }\n}<\/code><\/pre>\n\n\n\n<p>Dari contoh di atas, AdminToken Anda adalah long_lived_token. Jika masih kebingungan, Anda dapat mempelajari tentang AdminToken di <a href=\"https:\/\/documentation.qiscus.com\/multichannel-customer-service\/authentication\">sini.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Memilih_Template\"><\/span>2. Memilih Template<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jika Anda kesusahan dalam membuat template pesan untuk OTP, Qiscus Omnichannel Chat menyiapkan beberapa pilihan template yang bisa Anda gunakan. Temukan rincian pesan yang lebih mendetail <a href=\"https:\/\/documentation.qiscus.com\/multichannel-customer-service\/authentication\">di sini<\/a>. Untuk membuat template baru, Anda bisa menuju menu pesan keluar di dashboard Qiscus Omnichannel Chat. Di halaman yang sama, Anda juga bisa melihat template pesan yang telah Anda buat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"491\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-1024x491.png\" alt=\"\" class=\"wp-image-4595\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-1024x491.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-300x144.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-768x369.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-380x182.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-800x384.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8-1160x557.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/8.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Memilih template pesan pada Qiscus Omnichannel Dashboard.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-1024x487.png\" alt=\"\" class=\"wp-image-4596\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-1024x487.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-300x143.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-768x365.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-380x181.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-800x380.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9-1160x552.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/9.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Template pesan yang sudah tersimpan di Qiscus Omnichannel Chat Dashboard<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Menggunakan_API\"><\/span>3. Menggunakan API<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Setelah mendapatkan AdminToken dan memilih template pesan, langkah selanjutnya adalah menggunakan API. Dalam tutorial ini, kita akan menggunakan contoh template \u201c<strong>otp_confirmation_text<\/strong>\u201d. Untuk mendapatkan informasi detail tentang <code>channel_id<\/code>, <code>template_name<\/code>, <code>namespace<\/code> dan lainnya, klik <strong>View<\/strong> pada template yang dipilih.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-1024x490.png\" alt=\"\" class=\"wp-image-4597\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-1024x490.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-300x144.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-768x367.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-380x182.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-800x383.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10-1160x555.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/10.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Detail template pesan.<\/figcaption><\/figure>\n\n\n\n<p>Anda dapat mengirim OTP menggunakan API ini:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&#91;POST] https:\/\/multichannel.qiscus.com\/api\/v3\/admin\/broadcast\/client<\/code><\/pre>\n\n\n\n<p><strong>Header<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Key<\/td><td>Tipe<\/td><\/tr><tr><td>Authorization<\/td><td><code>{{AdminToken}}<\/code><\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Detail header<\/figcaption><\/figure>\n\n\n\n<p><strong>Body<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Key<\/td><td>Tipe<\/td><td>Deskripsi<\/td><\/tr><tr><td><strong>channel_id<\/strong><\/td><td>Opsional, jika null akan menggunakan channel WhatsApp pertama<\/td><td>ID Channel untuk identifikasi channel<\/td><\/tr><tr><td><strong>template_name<\/strong><\/td><td>Dibutuhkan<\/td><td>Nama template pesan dan template yang dipilih<\/td><\/tr><tr><td><strong>namespace<\/strong><\/td><td>Dibutuhkan<\/td><td>Namespace dari template yang dipilih<\/td><\/tr><tr><td><strong>language<\/strong><\/td><td>String, dibutuhan<\/td><td>Bahasa yang digunakan dalam template pesan yang dipilih<\/td><\/tr><tr><td><strong>variables[]<\/strong><\/td><td>Array string, dibutuhkan<\/td><td>Kode OTP yang ingin Anda kirim<\/td><\/tr><tr><td><strong>phone_number<\/strong><\/td><td>String, dibutuhkan<\/td><td>Nomor telepon tujuan<\/td><\/tr><tr><td><strong>button_params<\/strong><\/td><td>Dibutuhkan jika ada tombol dalam template pesan<\/td><td>Anda hanya perlu mengisinya jika ada tombol dalam pesan yang dikirim<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Detail body.<\/figcaption><\/figure>\n\n\n\n<p><strong>Contoh Request<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>curl --location -g --request POST 'https:\/\/multichannel.qiscus.com\/api\/v3\/admin\/broadcast\/client' \\\n--header 'Authorization: CztxxxxxxxxxxxxxxxjtS' \\\n--form 'channel_id: 7xx' \\\n--form 'template_name: otp_confirmation_text' \\\n--form 'namespace: 51dcd9a4_xxxx_xxxx_xxxx_xxxxxxbb5' \\\n--form 'language: id' \\\n--form 'variables&#91;]: 5678' \\\n--form 'phone_number: +628xxxxxxx321' \\\n--form 'button_params:\"\"' <\/code><\/pre>\n\n\n\n<p><strong>Contoh Respon<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"data\": {\n        \"broadcast_job_id\": xxx24,\n        \"broadcast_logs\": &#91;\n            {\n                \"id\": 12371070,\n                \"message_id\": \"gBGHxxxSGUDxsVcB\",\n                \"notes\": null,\n                \"phone_number\": \"+628xxxxxxx321\",\n                \"sent_at\": \"2022-07-29T03:47:14Z\",\n                \"status\": \"sent\",\n                \"variables\": \"&#91;\\\"5678\\\"]\"\n            }\n        ],\n        \"language\": \"id\",\n        \"name\": \"otp_confirmation_text\",\n        \"namespace\": \"51dcd9a4_xxxx_xxxx_xxxx_xxxxxxbb5\"\n    },\n    \"status\": 200\n}<\/code><\/pre>\n\n\n\n<p><strong>Hasil<\/strong><\/p>\n\n\n\n<p>Begini tampilan pesan di WhatsApp pelanggan<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/7-473x1024.png\" alt=\"\" class=\"wp-image-4598\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/7-473x1024.png 473w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/7-139x300.png 139w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/7-380x823.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/7.png 591w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><figcaption class=\"wp-element-caption\">Tampilan pesan di WhatsApp pelanggan.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Memeriksa_Apakah_Pesan_Benar-benar_Terkirim\"><\/span>4. Memeriksa Apakah Pesan Benar-benar Terkirim<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Anda dapat memeriksa apakah pesan kode OTP telah dikirim ke pelanggan dengan dua cara:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Melalui Dashboard Qiscus Omnichannel Chat<\/li>\n<\/ul>\n\n\n\n<p>Untuk melihat apakah pesan OTP sudah terkirim, Anda bisa melihat riwayat <em>broadcast<\/em> di menu <strong>Send WhatsApp Broadcast Messages<\/strong> . Klik <strong>See Log<\/strong> untuk mendapatkan informasi lengkap mengenai pesan tersebut.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"493\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-1024x493.png\" alt=\"\" class=\"wp-image-4599\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-1024x493.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-300x144.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-768x370.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-380x183.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-800x385.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11-1160x558.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/11.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Status pengiriman pesan di Qiscus Omnichannel Chat Dashboard<\/figcaption><\/figure>\n\n\n\n<p>Ada 4 status pengiriman pesan:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Terkirim: Pesan telah terkirim.<\/li>\n\n\n\n<li>Terkirim: Pesan telah terkirim tapi belum dibaca oleh pengguna<\/li>\n\n\n\n<li>Baca: Pengguna telah menerima dan membaca pesan<\/li>\n\n\n\n<li>Gagal: Pesan gagal terkirim<\/li>\n<\/ul>\n\n\n\n<p>Anda dapat melihat status pesan di log detail seperti yang ditunjukkan di bawah ini.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-1024x490.png\" alt=\"\" class=\"wp-image-4600\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-1024x490.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-300x144.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-768x367.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-380x182.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-800x383.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5-1160x555.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/5.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Status pengiriman pesan<\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Melalui Webhook<\/li>\n<\/ul>\n\n\n\n<p>Anda juga dapat melihat status pesan melalui <a href=\"https:\/\/www.qiscus.com\/id\/blog\/webhooks\/\">Webhook<\/a>. Untuk melakukan ini, Anda harus menyiapkan API untuk URL webhook.<\/p>\n\n\n\n<p><strong>API<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&#91;POST] https:\/\/multichannel.qiscus.com\/whatsapp\/{{APP-ID}}\/{{channel-id}}\/settings<\/code><\/pre>\n\n\n\n<p><strong>Headers<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Qiscus-App-Id : {{APP-ID}}\nQiscus-Secret-Key : {{Secret Key}}\ncontent-type : application\/json<\/code><\/pre>\n\n\n\n<p>Anda bisa mendapatkan <code>app_id<\/code> dan <code>secret_key<\/code> dari dashboard Qiscus Omnichannel Chat di menu <strong>Setting<\/strong> lalu klik <strong>App Information.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-1024x490.png\" alt=\"\" class=\"wp-image-4601\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-1024x490.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-300x144.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-768x367.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-380x182.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-800x383.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12-1160x555.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/12.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">App Information di Qiscus Omnichannel Chat Dashboard<\/figcaption><\/figure>\n\n\n\n<p><strong>Body<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"webhooks\": {\n        \"url\": \"YOUR_DOMAIN_URL.com\/receive_webhooks\"\n    }\n}<\/code><\/pre>\n\n\n\n<p><strong>Contoh Request<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>curl -X POST \\\n  https:\/\/multichannel.qiscus.com\/whatsapp\/evo-hxybzc3pcehtbokfv\/779\/settings \\\n  -H 'Qiscus-App-Id: evo-hxybzc3pcehtbokfv' \\\n  -H 'Qiscus-Secret-Key: xxxxxxxxxx' \\\n  -H 'Content-Type: application\/json' \\\n  -d '{\n    \"webhooks\": {\n        \"url\": \"YOUR_DOMAIN_URL.com\/receive_webhooks\"\n    }\n}'<\/code><\/pre>\n\n\n\n<p>Anda bisa mendapatkan ID Aplikasi dan <em>Secret Key<\/em> Qiscus untuk diautentikasi di Qiscus Omnichannel Chat dengan mengikuti halaman <a href=\"https:\/\/documentation.qiscus.com\/multichannel-customer-service\/whatsapp-business-api#glossary\">ini.<\/a><\/p>\n\n\n\n<p><strong>Contoh Respon<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"business_id\": \"331765761667523\",\n    \"status\": 200,\n    \"webhooks\": {\n        \"url\": \"YOUR_DOMAIN_URL.com\/receive_webhooks (http:\/\/your_domain_url.com\/receive_webhooks)\u201c\n    }\n}<\/code><\/pre>\n\n\n\n<p>Anda dapat membaca detail tentang pengaturan webhook di WhatsApp Business API <a href=\"https:\/\/documentation.qiscus.com\/multichannel-customer-service\/whatsapp-business-api\">di sini.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Jika_Kode_OTP_Tidak_Terkirim\"><\/span>5. Jika Kode OTP Tidak Terkirim<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ada beberapa alasan yang membuat pesan OTP Anda tidak terkirim kepada pelanggan, yakni:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nomor telepon pelanggan salah<\/li>\n\n\n\n<li>Nomor telepon tidak terdaftar di WhatsApp<\/li>\n<\/ul>\n\n\n\n<p>Lakukan langkah berikut ini jika pesan OTP Anda tidak terkirim:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coba lagi untuk mengirim pesan<\/li>\n\n\n\n<li>Gunakan metode lain untuk mengirim OTP. Anda bisa menggunakan SMS atau email yang sudah terintegrasi dengan Qiscus Omnichannel Chat<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Himbauan_Penting\"><\/span>Himbauan Penting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>OTP bersifat rahasia dan melindungi data pribadi dari pelanggan Anda. Untuk menjaga kerahasiaan, Anda bisa menyembunyikan variabel OTP pada dashboard Qiscus Omnichannel Chat. Anda dapat menggunakan API yang sama dengan API untuk <a href=\"https:\/\/www.qiscus.com\/id\/whatsapp-otp\">mengirim OTP WhatsApp melalui Qiscus<\/a>. Namun, untuk menyembunyikan variabel dan membuatnya hanya bisa dibaca oleh pelanggan, Anda harus menambahkan <code>hide_variables<\/code> di body.<br>API:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&#91;POST] https:\/\/multichannel.qiscus.com\/api\/v3\/admin\/broadcast\/client<\/code><\/pre>\n\n\n\n<p><strong>Headers<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Key<\/td><td>Tipe<\/td><\/tr><tr><td>Authorization<\/td><td><code>{{AdminToken}}<\/code><\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Detail header.<\/figcaption><\/figure>\n\n\n\n<p><strong>Body<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Key<\/td><td>Tipe<\/td><td>Deskripsi<\/td><\/tr><tr><td><strong>channel_id<\/strong><\/td><td>Opsional, jika null akan menggunakan channel WhatsApp pertama<\/td><td>ID Channel untuk identifikasi channel<\/td><\/tr><tr><td><strong>template_name<\/strong><\/td><td>Dibutuhkan<\/td><td>Nama template pesan dan template yang dipilih<\/td><\/tr><tr><td><strong>namespace<\/strong><\/td><td>Dibutuhkan<\/td><td>Namespace dari template yang dipilih<\/td><\/tr><tr><td><strong>language<\/strong><\/td><td>String, dibutuhan<\/td><td>Bahasa yang digunakan dalam template pesan yang dipilih<\/td><\/tr><tr><td><strong>variables[]<\/strong><\/td><td>Array string, dibutuhkan<\/td><td>Kode OTP yang ingin Anda kirim<\/td><\/tr><tr><td><strong>phone_number<\/strong><\/td><td>String, dibutuhkan<\/td><td>Nomor telepon tujuan<\/td><\/tr><tr><td><strong>button_params<\/strong><\/td><td>Dibutuhkan jika ada tombol dalam template pesan<\/td><td>Anda hanya perlu mengisinya jika ada tombol dalam pesan yang dikirim<\/td><\/tr><tr><td>hide_variables<\/td><td>TRUE<\/td><td>hide_variables is used to hide OTP code di Qiscus Omnichannel Chat Inbox<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Detail body.<\/figcaption><\/figure>\n\n\n\n<p><strong>Contoh Request:<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>curl --location -g --request POST 'https:\/\/multichannel.qiscus.com\/api\/v3\/admin\/broadcast\/client' \\\n--header 'Authorization: QEXevusxxxxxxxxxx1lsl8' \\\n--form 'channel_id: 7xx' \\\n--form 'template_name: otp_confirmation_text' \\\n--form 'namespace: 51dcd9a4_xxxx_xxxx_xxxx_xxxxxxbb5' \\\n--form 'language: id' \\\n--form 'variables&#91;]:5678' \\\n--form 'phone_number:+628xxxxxxx321' \\\n--form 'button_params:\"\"' \\\n--form 'hide_variables=\"true\"'<\/code><\/pre>\n\n\n\n<p><strong>Catatan:<\/strong><\/p>\n\n\n\n<p>Anda dapat mendapatkan semua data <code>AdminToken<\/code>, <code>channel_id<\/code>, <code>template_name<\/code>, <code>namespace<\/code>, dan yang lain sama seperti langkah ketiga.<\/p>\n\n\n\n<p><strong>Contoh Respon<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n    \"data\": {\n        \"broadcast_job_id\": xxx24,\n        \"broadcast_logs\": &#91;\n            {\n                \"id\": 12371070,\n                \"message_id\": \"gBGHxxxSGUDxsVcB\",\n                \"notes\": null,\n                \"phone_number\": \"+628xxxxxxx321\",\n                \"sent_at\": \"2022-07-29T03:47:14Z\",\n                \"status\": \"sent\",\n                \"variables\": \"&#91;\\\"5678\\\"]\"\n            }\n        ],\n        \"language\": \"id\",\n        \"name\": \"otp_confirmation_text\",\n        \"namespace\": \"51dcd9a4_xxxx_xxxx_xxxx_xxxxxxbb5\"\n    },\n    \"status\": 200\n}<\/code><\/pre>\n\n\n\n<p><strong>Hasil<\/strong><\/p>\n\n\n\n<p>Beginilah cara <code>hide_variables<\/code> akan memengaruhi dashboard Qiscus Omnichannel Chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-1024x490.png\" alt=\"\" class=\"wp-image-4602\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-1024x490.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-300x144.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-768x367.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-380x182.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-800x383.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6-1160x555.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/6.png 1365w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Hasil dari hide variable.<\/figcaption><\/figure>\n\n\n\n<p>Sekarang WhatsApp Business API sudah siap untuk mengirim OTP kepada pelanggan, pastikan untuk melakukan testing pengiriman terlebih dahulu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hubungi_Qiscus_untuk_Implementasi_WhatsApp_Business_API\"><\/span>Hubungi Qiscus untuk Implementasi WhatsApp Business API<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Qiscus Omnichannel Chat adalah dashboard yang mewadahi semua solusi percakapan bisnis untuk Anda. Masih ada solusi lain seperti Chatbot dan WhatsApp Chatbot yang berguna untuk memaksimalkan komunikasi bisnis Anda dengan pelanggan. Jangan ragu untuk menghubungi kami untuk berkonsultasi dan mendapatkan penawaran terbaik. Hubungi Qiscus <a href=\"https:\/\/www.qiscus.com\/id\/contact\">di sini<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.qiscus.com\/id\/contact\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"320\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-1024x320.png\" alt=\"\" class=\"wp-image-4756\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-1024x320.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-300x94.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-768x240.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-380x119.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-800x250.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1-1160x363.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/WhatsApp-Business-API-Qiscus-Banner-Blog-1.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"One Time Password (OTP) kode singkat yang berguna untuk autentikasi keamanan pengguna dalam sebuah aplikasi. OTP hadir untuk&hellip;\n","protected":false},"author":20,"featured_media":4603,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1806],"tags":[1809,1808,1344,8,10],"class_list":{"0":"post-4594","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whatsapp-api","8":"tag-kirim-otp","9":"tag-otp-whatsapp","10":"tag-qiscus-omnichannel-chat","11":"tag-whatsapp-api","12":"tag-whatsapp-business-api"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat - Qiscus<\/title>\n<meta name=\"description\" content=\"Tinggalkan cara mengirim OTP dengan SMS dan mulai beralih kirim OTP melalui WhatsApp. Lebih cepat dan aman, simak caranya berikut ini.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat - Qiscus\" \/>\n<meta property=\"og:description\" content=\"Tinggalkan cara mengirim OTP dengan SMS dan mulai beralih kirim OTP melalui WhatsApp. Lebih cepat dan aman, simak caranya berikut ini.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/\" \/>\n<meta property=\"og:site_name\" content=\"Omnichannel Conversational Platform\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Qiscus\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-04T04:09:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-27T04:10:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Bima Sandria\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@qiscus_io\" \/>\n<meta name=\"twitter:site\" content=\"@qiscus_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bima Sandria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/\"},\"author\":{\"name\":\"Bima Sandria\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#\\\/schema\\\/person\\\/2d8ae42e5e88ae80e96354eababd5938\"},\"headline\":\"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat\",\"datePublished\":\"2022-08-04T04:09:30+00:00\",\"dateModified\":\"2026-03-27T04:10:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/\"},\"wordCount\":1089,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2022\\\/08\\\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png\",\"keywords\":[\"Kirim OTP\",\"OTP WhatsApp\",\"Qiscus Omnichannel Chat\",\"WhatsApp API\",\"WhatsApp Business API\"],\"articleSection\":[\"WhatsApp API\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/\",\"url\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/\",\"name\":\"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat - Qiscus\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2022\\\/08\\\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png\",\"datePublished\":\"2022-08-04T04:09:30+00:00\",\"dateModified\":\"2026-03-27T04:10:36+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#\\\/schema\\\/person\\\/2d8ae42e5e88ae80e96354eababd5938\"},\"description\":\"Tinggalkan cara mengirim OTP dengan SMS dan mulai beralih kirim OTP melalui WhatsApp. Lebih cepat dan aman, simak caranya berikut ini.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2022\\\/08\\\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png\",\"contentUrl\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2022\\\/08\\\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png\",\"width\":1200,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-whatsapp-otp\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"WhatsApp API\",\"item\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/category\\\/whatsapp-api\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#website\",\"url\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/\",\"name\":\"Omnichannel Conversational Platform\",\"description\":\"Artikel bagi Perusahaan untuk memajukan Customer Experience\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#\\\/schema\\\/person\\\/2d8ae42e5e88ae80e96354eababd5938\",\"name\":\"Bima Sandria\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2ec689cf394ed58502e8e73391b51b1dff0bc778a4194a011fa9e61444903888?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2ec689cf394ed58502e8e73391b51b1dff0bc778a4194a011fa9e61444903888?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/2ec689cf394ed58502e8e73391b51b1dff0bc778a4194a011fa9e61444903888?s=96&d=mm&r=g\",\"caption\":\"Bima Sandria\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/bimasandriaa\\\/\",\"https:\\\/\\\/id.linkedin.com\\\/in\\\/bimasandriaa\",\"https:\\\/\\\/id.pinterest.com\\\/argasona\\\/\"],\"url\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/author\\\/bima\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat - Qiscus","description":"Tinggalkan cara mengirim OTP dengan SMS dan mulai beralih kirim OTP melalui WhatsApp. Lebih cepat dan aman, simak caranya berikut ini.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/","og_locale":"en_US","og_type":"article","og_title":"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat - Qiscus","og_description":"Tinggalkan cara mengirim OTP dengan SMS dan mulai beralih kirim OTP melalui WhatsApp. Lebih cepat dan aman, simak caranya berikut ini.","og_url":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/","og_site_name":"Omnichannel Conversational Platform","article_publisher":"https:\/\/www.facebook.com\/Qiscus","article_published_time":"2022-08-04T04:09:30+00:00","article_modified_time":"2026-03-27T04:10:36+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png","type":"image\/png"}],"author":"Bima Sandria","twitter_card":"summary_large_image","twitter_creator":"@qiscus_io","twitter_site":"@qiscus_io","twitter_misc":{"Written by":"Bima Sandria","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#article","isPartOf":{"@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/"},"author":{"name":"Bima Sandria","@id":"https:\/\/www.qiscus.com\/id\/#\/schema\/person\/2d8ae42e5e88ae80e96354eababd5938"},"headline":"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat","datePublished":"2022-08-04T04:09:30+00:00","dateModified":"2026-03-27T04:10:36+00:00","mainEntityOfPage":{"@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/"},"wordCount":1089,"commentCount":0,"image":{"@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#primaryimage"},"thumbnailUrl":"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png","keywords":["Kirim OTP","OTP WhatsApp","Qiscus Omnichannel Chat","WhatsApp API","WhatsApp Business API"],"articleSection":["WhatsApp API"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/","url":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/","name":"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat - Qiscus","isPartOf":{"@id":"https:\/\/www.qiscus.com\/id\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#primaryimage"},"image":{"@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#primaryimage"},"thumbnailUrl":"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png","datePublished":"2022-08-04T04:09:30+00:00","dateModified":"2026-03-27T04:10:36+00:00","author":{"@id":"https:\/\/www.qiscus.com\/id\/#\/schema\/person\/2d8ae42e5e88ae80e96354eababd5938"},"description":"Tinggalkan cara mengirim OTP dengan SMS dan mulai beralih kirim OTP melalui WhatsApp. Lebih cepat dan aman, simak caranya berikut ini.","breadcrumb":{"@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#primaryimage","url":"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png","contentUrl":"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/08\/Tutorial-Lengkap-Kirim-WhatsApp-OTP-Lewat-Qiscus-Omnichannel-Chat.png","width":1200,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/www.qiscus.com\/id\/blog\/kirim-whatsapp-otp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"WhatsApp API","item":"https:\/\/www.qiscus.com\/id\/blog\/category\/whatsapp-api\/"},{"@type":"ListItem","position":2,"name":"Tutorial Kirim WhatsApp OTP Lewat Qiscus Omnichannel Chat"}]},{"@type":"WebSite","@id":"https:\/\/www.qiscus.com\/id\/#website","url":"https:\/\/www.qiscus.com\/id\/","name":"Omnichannel Conversational Platform","description":"Artikel bagi Perusahaan untuk memajukan Customer Experience","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.qiscus.com\/id\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.qiscus.com\/id\/#\/schema\/person\/2d8ae42e5e88ae80e96354eababd5938","name":"Bima Sandria","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/2ec689cf394ed58502e8e73391b51b1dff0bc778a4194a011fa9e61444903888?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2ec689cf394ed58502e8e73391b51b1dff0bc778a4194a011fa9e61444903888?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2ec689cf394ed58502e8e73391b51b1dff0bc778a4194a011fa9e61444903888?s=96&d=mm&r=g","caption":"Bima Sandria"},"sameAs":["https:\/\/www.instagram.com\/bimasandriaa\/","https:\/\/id.linkedin.com\/in\/bimasandriaa","https:\/\/id.pinterest.com\/argasona\/"],"url":"https:\/\/www.qiscus.com\/id\/blog\/author\/bima\/"}]}},"_links":{"self":[{"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/posts\/4594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/comments?post=4594"}],"version-history":[{"count":9,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/posts\/4594\/revisions"}],"predecessor-version":[{"id":11405,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/posts\/4594\/revisions\/11405"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/media\/4603"}],"wp:attachment":[{"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/media?parent=4594"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/categories?post=4594"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qiscus.com\/id\/wp-json\/wp\/v2\/tags?post=4594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}