{"id":4800,"date":"2022-11-28T02:22:56","date_gmt":"2022-11-28T02:22:56","guid":{"rendered":"https:\/\/www.qiscus.com\/id\/?p=4800"},"modified":"2025-08-29T11:08:53","modified_gmt":"2025-08-29T04:08:53","slug":"kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus","status":"publish","type":"post","link":"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/","title":{"rendered":"Kirim Broadcast Message ke Semua Saluran Komunikasi, Lebih Efisien dengan Qiscus"},"content":{"rendered":"\n<p>Mengirim pesan <em>broadcast <\/em>merupakan cara yang efektif untuk menyampaikan informasi penting, baik itu terkait perubahan jadwal, pelacakan pesanan, dan masih banyak lagi. WhatsApp adalah salah satu saluran yang paling banyak digunakan untuk mengirim pesan <em>broadcast<\/em>. Namun, bagi suatu bisnis yang hadir di lebih dari satu saluran komunikasi, terdapat kemungkinan dimana pelanggannya tidak menggunakan WhatsApp sebagai saluran komunikasi utama mereka. <\/p>\n\n\n\n<p>Dengan demikian, pengiriman pesan <em>broadcast <\/em>ke beragam saluran komunikasi pilihan pelanggan akan meningkatkan kemungkinan pesan diterima oleh pelanggan yang tidak menggunakan WhatsApp. Mengirim <a href=\"https:\/\/www.qiscus.com\/id\/whatsapp-broadcast\">pesan broadcast WhatsApp<\/a> bisa membantu bisnis Anda dalam menyampaikan pesan penting kepada pelanggan di berbagai saluran komunikasi dengan lebih cepat dan secara bersamaan.<\/p>\n\n\n\n<p>Ini juga memungkinkan Anda menjangkau lebih banyak pelanggan sesuai dengan saluran komunikasi yang mereka gunakan, meningkatkan pengalaman pelanggan, dan juga akan membantu meningkatkan tingkat keberhasilan pengiriman pesan. Tapi, bagaimana bisnis bisa mengirim pesan <em>broadcast <\/em>ke beberapa saluran komunikasi? Tidak perlu khawatir! Qiscus memiliki fitur \u201cBroadcast to All Channels<em>\u201d <\/em>yang akan membantu Anda mengirim pesan <em>broadcast <\/em>ke beberapa saluran komunikasi hanya dengan sekali klik.<\/p>\n\n\n\n<p>Sekarang, Anda bisa mengirim pesan <em>broadcast <\/em>ke banyak saluran komunikasi selain WhatsApp termasuk Facebook, Instagram, Telegram, LINE, dan saluran komunikasi pilihan lainnya. Anda bisa membaca <a href=\"https:\/\/documentation.qiscus.com\/omnichannel-chat\">dokumentasi ini<\/a> untuk detail lebih lanjut tentang fitur \u201cBroadcast to All Channels\u201d dari Qiscus. Untuk informasi lebih lanjut, berikut tutorial yang bisa Anda ikuti untuk mengirim pesan <em>broadcast <\/em>ke beberapa saluran komunikasi.<\/p>\n\n\n\n<p><strong>Pertama-tama<\/strong><br>Ada beberapa hal yang harus Anda persiapkan sebelum menggunakan fitur \u201cBroadcast to All Channels\u201d dari Qiscus:<\/p>\n\n\n\n<p>1. Akun Qiscus Omnichannel Chat yang telah diaktifkan. Jika Anda memiliki kendala, Anda dapat menghubungi kami <a href=\"https:\/\/www.qiscus.com\/multichannel\/register\">di sini<\/a>.<br>2. Saluran komunikasi yang ingin diintegrasikan ke Qiscus Omnichannel Chat.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Daftar Isi<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/#Langkah_1_Siapkan_Pesan_Broadcast_Anda\" >Langkah 1: Siapkan Pesan Broadcast Anda<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/#Langkah_2_Kirim_Broadcast_ke_Saluran_Komunikasi_Pilihan\" >Langkah 2: Kirim Broadcast ke Saluran Komunikasi Pilihan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/#Hasil\" >Hasil<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/#Langkah_3_Pastikan_Anda_Memeriksa_Status_Pengiriman_Pesan_Broadcast\" >Langkah 3: Pastikan Anda Memeriksa Status Pengiriman Pesan Broadcast<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/#Langkah_4_Menganalisis_Laporan_Broadcast\" >Langkah 4: Menganalisis Laporan Broadcast<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Langkah_1_Siapkan_Pesan_Broadcast_Anda\"><\/span><strong>Langkah 1: Siapkan Pesan <em>Broadcast <\/em>Anda<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Langkah pertama untuk mengirim <em>broadcast <\/em>ke beberapa saluran komunikasi adalah menyiapkan pesan. Jika Anda ingin mengirim <em>broadcast <\/em>ke saluran WhatsApp, Anda memerlukan <em>template <\/em>pesan yang disetujui. Namun, untuk saluran komunikasi lain, Anda bisa memilih untuk mengirimkan pesan <em>broadcast <\/em>menggunakan <em>template <\/em>atau sebaliknya.<\/p>\n\n\n\n<p>Anda bisa menambahkan pesan secara manual selama proses pengiriman <em>broadcast<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-1024x544.png\" alt=\"7.png\" class=\"wp-image-4808\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9-1160x617.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-9.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Anda juga bisa menyimpan pesan di menu \u201cGeneral Broadcast Template\u201d jika Anda ingin menggunakan pesan yang sama lebih dari sekali. Untuk melakukannya, ikuti langkah-langkah di bawah ini:<\/p>\n\n\n\n<p>1. Masuk ke menu \u201cOutbound Message\u201d dan pilih \u201cGeneral Broadcast Templates\u201d:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-1024x546.png\" alt=\"image.png\" class=\"wp-image-4812\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-1024x546.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-300x160.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-768x409.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-800x426.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12-1160x618.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-12.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Klik pada tombol \u201cNew Template\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-1024x546.png\" alt=\"image.png\" class=\"wp-image-4806\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-1024x546.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-300x160.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-768x409.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-800x426.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8-1160x618.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-8.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Isi \u201cBroadcast Name\u201d dan Anda juga bisa menambahkan URL singkat serta variabel lain pada <em>template<\/em>. Setelah semua siap, klik \u201cSimpan\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-1024x544.png\" alt=\"image.png\" class=\"wp-image-4811\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14-1160x617.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-14.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Langkah_2_Kirim_Broadcast_ke_Saluran_Komunikasi_Pilihan\"><\/span><strong>Langkah 2: Kirim <em>Broadcast <\/em>ke Saluran Komunikasi Pilihan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Setelah pesan Anda siap, Anda dapat mulai mengirimkan <em>broadcast<\/em>. Untuk melakukannya, buka menu \u201cOutbond Message\u201d dan pilih \u201cBroadcast to All Channels<em>\u201d<\/em>. Dalam fitur ini, Anda bisa memilih untuk mengirimkan <em>broadcast <\/em>ke <em>customers <\/em>atau ke <em>customer group<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-1024x546.png\" alt=\"ybmgo3adgmp3gy9yez0ylh1wdvlf1nyrne54awdn08kfk1ahw9zw3m7dge5uyk9m.png\" class=\"wp-image-4803\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-1024x546.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-300x160.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-768x409.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-800x426.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2-1160x618.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-2.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Jika Anda memilih untuk mengirim <em>broadcast <\/em>ke <em>customers<\/em>, Anda akan melihat daftar yang berisikan semua pelanggan Anda. Jika ada pelanggan yang tertaut di antara daftar penerima, Anda bisa memilh saluran komunikasi tertentu untuk dikirimkan pesan <em>broadcast<\/em> ke pelanggan yang tersebut.<\/p>\n\n\n\n<p>Di sisi lain, jika Anda memilih untuk mengirim <em>broadcast <\/em>ke <em>customer group<\/em>, Anda akan melihat daftar yang berisi semua grup pelanggan Anda, tetapi Anda hanya dapat memilih satu grup pelanggan dalam satu waktu.<\/p>\n\n\n\n<p>Setelah memilih jenis penerima <em>broadcast<\/em>, konfigurasikan isi pesan\/konten yang ingin Anda kirim ke setiap saluran komunikasi. Anda dapat membuat isi pesan\/konten baru atau menggunakan <em>template <\/em>pesan dari langkah sebelumnya.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-1024x544.png\" alt=\"ns48r4ayzdjxf11rr6pk46ncdc7knjv79sdo43frkqgun5zi3vrxsg5d3qsnzihe.png\" class=\"wp-image-4810\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11-1160x617.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-11.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hasil\"><\/span><strong>Hasil<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Berikut adalah beberapa contoh hasil dari Instagram dan WhatsApp.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-7-473x1024.png\" alt=\"IMG_20221114_153229_528.jpg\" class=\"wp-image-4805\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-7-473x1024.png 473w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-7-139x300.png 139w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-7-380x823.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-7.png 591w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-15-473x1024.png\" alt=\"image\" class=\"wp-image-4813\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-15-473x1024.png 473w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-15-139x300.png 139w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-15-380x823.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-15.png 591w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Langkah_3_Pastikan_Anda_Memeriksa_Status_Pengiriman_Pesan_Broadcast\"><\/span><strong>Langkah 3: Pastikan Anda Memeriksa Status Pengiriman Pesan <em>Broadcast<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Setelah menekan tombol \u201cKirim\u201d, Anda harus mengecek apakah pesan <em>broadcast <\/em>sudah terkirim ke pelanggan atau belum. Untuk melakukan ini, Anda dapat melihat \u201cBroadcast log\u201d di halaman menu\u201cOutbond Message\u201d.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Anda harus memilih jenis pesan <em>broadcast <\/em>berdasarkan pelanggan atau grup.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-1024x544.png\" alt=\"bs4x3hn2k8tqh476cd9s82nfhsa3pmz3ph3kkw06yey6w7w509hmbo9djsln3zqf.png\" class=\"wp-image-4802\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1-1160x616.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pilih \u201cSee Log<em>\u201d<\/em><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-1024x544.png\" alt=\"c42zsp7jn9x0nxawn6s5xi1r75ks1dnemow89b6qqs8txwao1wvuxqj3ul8c5aqn.png\" class=\"wp-image-4804\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3-1160x616.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-3.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Anda akan dapat melihat laporan <em>broadcast<\/em>. Jika <em>broadcast<\/em> tidak terkirim, akan muncul alasan dari pengiriman yang gagal.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-1024x546.png\" alt=\"wszcxt37h12wk5pim1x5nffpkgh2ee8zsm2ul6qog33gkucmx7t154r1d50tuxv3.png\" class=\"wp-image-4809\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-1024x546.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-300x160.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-768x410.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-380x203.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-800x427.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13-1160x619.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-13.png 1443w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Langkah_4_Menganalisis_Laporan_Broadcast\"><\/span><strong>Langkah 4: Menganalisis Laporan <em>Broadcast<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Untuk memastikan Anda memiliki laporan yang komprehensif untuk setiap <em>broadcast<\/em>, Qiscus Omnichannel bisa memberikan laporan yang detail untuk Anda analisis. Buka menu \u201cAnalytics\u201d, klik \u201cOutbound\u201d dan pilih \u201cAll Channels\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-1024x544.png\" alt=\"fcmg6sfrg2538cp121lvzoq3g9kje5cc65bg3x1zqgl4fdrkr8u4f9d4791cuxxa.png\" class=\"wp-image-4807\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10-1160x617.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-10.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Anda akan melihat laporan komprehensif dari semua <em>broadcast <\/em>yang telah dilakukan.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1024x544.png\" alt=\"4r1p8t6o3bt4stev49ecbfi85npra35xzvun4q6vwed8s3soxafzq52llklrriyd.png\" class=\"wp-image-4801\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1024x544.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-300x159.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-768x408.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-380x202.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-800x425.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image-1160x617.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/image.png 1445w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Selamat! Semuanya sudah selesai!<\/strong><\/p>\n\n\n\n<p><strong>Hubungi Qiscus untuk fitur hebat lainnya<\/strong><br>Ada solusi lain seperti Chatbot dan WhatsApp Chatbot yang berguna untuk memaksimalkan komunikasi bisnis Anda dengan pelanggan. Jangan ragu untuk <a href=\"https:\/\/www.qiscus.com\/id\/contact\">menghubungi tim kami<\/a> untuk konsultasi dan mendapatkan penawaran terbaik.<\/p>\n","protected":false},"excerpt":{"rendered":"Mengirim pesan broadcast merupakan cara yang efektif untuk menyampaikan informasi penting, baik itu terkait perubahan jadwal, pelacakan pesanan,&hellip;\n","protected":false},"author":22,"featured_media":4814,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2],"tags":[1824,1823,269],"class_list":{"0":"post-4800","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tutorial","8":"tag-broadcast","9":"tag-broadcast-all-channel","10":"tag-broadcast-whatsapp"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kirim Broadcast Message ke Semua Saluran Komunikasi, Lebih Efisien dengan Qiscus<\/title>\n<meta name=\"description\" content=\"Gunakan fitur &#039;Broadcast to All Channels&#039; dari Qiscus untuk kirim pesan ke WhatsApp, Facebook, Instagram, dan lainnya dengan satu klik. Efektif &amp; cepat!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kirim Broadcast Message ke Semua Saluran Komunikasi, Lebih Efisien dengan Qiscus\" \/>\n<meta property=\"og:description\" content=\"Gunakan fitur &#039;Broadcast to All Channels&#039; dari Qiscus untuk kirim pesan ke WhatsApp, Facebook, Instagram, dan lainnya dengan satu klik. Efektif &amp; cepat!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qiscus.com\/id\/blog\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\/\" \/>\n<meta property=\"og:site_name\" content=\"Omnichannel Conversational Platform\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Qiscus\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-28T02:22:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-29T04:08:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2022\/11\/Blog_Broadcast_to_All_Channel-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"isadatur\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@qiscus_io\" \/>\n<meta name=\"twitter:site\" content=\"@qiscus_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"isadatur\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/\"},\"author\":{\"name\":\"isadatur\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#\\\/schema\\\/person\\\/8f71f11583018e6de824d8355789bc07\"},\"headline\":\"Kirim Broadcast Message ke Semua Saluran Komunikasi, Lebih Efisien dengan Qiscus\",\"datePublished\":\"2022-11-28T02:22:56+00:00\",\"dateModified\":\"2025-08-29T04:08:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/\"},\"wordCount\":705,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2022\\\/11\\\/Blog_Broadcast_to_All_Channel-2.png\",\"keywords\":[\"broadcast\",\"broadcast all channel\",\"broadcast whatsapp\"],\"articleSection\":[\"Tutorial\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/\",\"url\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/\",\"name\":\"Kirim Broadcast Message ke Semua Saluran Komunikasi, Lebih Efisien dengan Qiscus\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/blog\\\/kirim-broadcast-message-ke-semua-saluran-komunikasi-lebih-efisien-dengan-qiscus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2022\\\/11\\\/Blog_Broadcast_to_All_Channel-2.png\",\"datePublished\":\"2022-11-28T02:22:56+00:00\",\"dateModified\":\"2025-08-29T04:08:53+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.qiscus.com\\\/id\\\/#\\\/schema\\\/person\\\/8f71f11583018e6de824d8355789bc07\"},\"description\":\"Gunakan fitur 'Broadcast to All Channels' dari Qiscus untuk kirim pesan ke WhatsApp, Facebook, Instagram, dan lainnya dengan satu klik. 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