{"id":5721,"date":"2024-04-23T08:03:08","date_gmt":"2024-04-23T08:03:08","guid":{"rendered":"https:\/\/www.qiscus.com\/id\/?p=5721"},"modified":"2025-11-21T08:57:32","modified_gmt":"2025-11-21T01:57:32","slug":"lazada-chat-add-on","status":"publish","type":"post","link":"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/","title":{"rendered":"Kelola Interaksi Pelanggan di Satu Platform dengan Lazada Chat Add On"},"content":{"rendered":"\n<p>Apakah Anda aktif menjual produk Anda pada marketplace seperti Shopee, Tokopedia, hingga Lazada? Beralih dari satu platform ke platform yang lain untuk merespon pelanggan tentu menjadi tantangan sendiri bagi Anda. Jika tidak bisa menjaga interaksi pelanggan dengan baik akan menimbulkan resiko pelanggan lari ke kompetitor atau lebih buruknya mendapatkan review negatif.<\/p>\n\n\n\n<p>Solusi yang bisa Anda gunakan adalah dengan menggunakan Qiscus <a href=\"https:\/\/www.qiscus.com\/id\/omnichannel-chat\">Omnichannel Chat Marketplace<\/a>, di mana semua saluran komunikasi yang ada bisa terintegrasi dari satu platform termasuk marketplace. Mempermudah Anda dalam mengelola interaksi dengan pelanggan tanpa berpindah dari satu platform ke platform yang lain.<\/p>\n\n\n\n<p>Melengkapi solusi Qiscus Omnichannel Chat, Qiscus pun menambahkan add on bernama Lazada Chat Add On untuk mempermudah bisnis dalam memaksimalkan interaksi pelanggan melalui Lazada lewat satu platform saja. Apa saja benefitnya? Mari kita ulas bersama.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Daftar Isi<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#Apa_itu_Lazada_Chat_Add_On\" >Apa itu Lazada Chat Add On<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#Manfaat_Lazada_Chat_Add_On_untuk_Bisnis\" >Manfaat Lazada Chat Add On untuk Bisnis<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#1_Bisa_Kirim_Berbagai_Jenis_Pesan\" >1. Bisa Kirim Berbagai Jenis Pesan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#2_Sentralisasi_Komunikasi\" >2. Sentralisasi Komunikasi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#3_Konversi_Sales_Meningkat\" >3. Konversi Sales Meningkat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#4_Meningkatkan_Customer_Experience\" >4. Meningkatkan Customer Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#5_Interaksi_Pelanggan_Meningkat\" >5. Interaksi Pelanggan Meningkat<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.qiscus.com\/id\/blog\/lazada-chat-add-on\/#Cara_Aktivasi_Lazada_Chat_Add_on_di_Qiscus_Omnichannel_Chat\" >Cara Aktivasi Lazada Chat Add on di Qiscus Omnichannel Chat<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Apa_itu_Lazada_Chat_Add_On\"><\/span>Apa itu Lazada Chat Add On<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><a href=\"https:\/\/databoks.katadata.co.id\/datapublish\/2024\/01\/10\/5-e-commerce-dengan-pengunjung-terbanyak-sepanjang-2023\">Lazada<\/a> saat ini menjadi salah satu marketplace dengan pengunjung terbanyak nomor tiga di Indonesia. Potensi ini menjadikan Lazada sebagai lahan hijau bagi bisnis untuk memasarkan produknya. Meski demikian, bisnis tetap harus memiliki strategi pemasaran yang tepat dalam memasarkan produk hingga meningkatkan<a href=\"https:\/\/www.qiscus.com\/id\/blog\/konversi-penjualan\/\"> konversi sales<\/a> di Lazada.<\/p>\n\n\n\n<p><strong>BACA JUGA: <\/strong><a href=\"https:\/\/www.qiscus.com\/id\/blog\/whatsapp-flows-adalah\/\">Sempurnakan Customer Experience dengan WhatsApp Flows<\/a><\/p>\n\n\n\n<p>Fitur Lazada Chat yang ada sekarang hanya mengakomodir pengiriman pesan dalam dua jenis saja yakni teks gambar, namun dengan hadirnya Lazada Chat Add On bisnis bisa mengirimkan lebih banyak pesan. Dengan Lazada Chat Add On, bisnis dapat mengirim berbagai jenis pesan yang lebih menarik dan informatif, seperti voucher, stiker, invoice, hingga rekomendasi produk melalui Qiscus Omnichannel Chat.<\/p>\n\n\n\n<p>Kemampuan Lazada Chat Add On untuk mengirim berbagai jenis pesan membuka peluang komunikasi yang lebih luas dan menarik bagi bisnis. Bisnis dapat menarik minat pelanggan dengan voucher diskon, membuat percakapan lebih interaktif dengan stiker, mempercepat proses pembayaran dengan invoice digital, dan mendorong penjualan dengan merekomendasikan produk yang relevan kepada pelanggan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Manfaat_Lazada_Chat_Add_On_untuk_Bisnis\"><\/span>Manfaat Lazada Chat Add On untuk Bisnis<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Lazada Chat Add On hadir untuk mempermudah Anda dalam memaksimalkan performa toko online Anda di Lazada. Beberapa benefit berikut ini bisa Anda dapatkan jika Anda mengintegrasikan Qiscus Omnichannel Chat dan Lazada Add On.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Bisa_Kirim_Berbagai_Jenis_Pesan\"><\/span>1. Bisa Kirim Berbagai Jenis Pesan<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Saat ini, marketplace membatasi jenis pesan yang bisa dikirim melalui chat termasuk marketplace Lazada. Hadirnya Lazada Chat Add On selain untuk integrasi juga menghapus limitasi pada pengiriman jenis pesan.<\/p>\n\n\n\n<p><strong>BACA JUGA: <\/strong><a href=\"https:\/\/www.qiscus.com\/id\/blog\/outbound-marketing\/\">Outbound Marketing: Pengertian dan Strateginya<\/a><\/p>\n\n\n\n<p>Jenis pesan yang bisa dikirimkan meliputi; teks, gambar, stiker, voucher, produk, hingga invoice. Limitasi jenis pesan yang bertambah ini memudahkan Anda dalam membangun interaksi pelanggan yang lebih intens dan valueable. Dari pre-sales hingga post-sales semuanya bisa Anda lakukan dalam percakapan yang sama.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Sentralisasi_Komunikasi\"><\/span>2. Sentralisasi Komunikasi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Hadirnya Qiscus Omnichannel Chat membantu bisnis dalama melakuka sentralisasi komunikasi, mengintegrasikan semua saluran komunikasi yang Anda gunakan dalam satu platform saja. Dari mulai WhatsApp, LINE, Instagram, Facebook, hingga Lazada, manajemen pesan bisa dilakukan dalam satu platform saja.<\/p>\n\n\n\n<p>Efektivitas dan efisiensi kerja agen akan menjadi benefit yang dapat Anda rasakan. Tidak membutuhkan banyak perangkat dan membuka banyak tab platform, Anda bisa membangun interaksi yang bermakna dengan pelanggan dalam satu platform saja.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Konversi_Sales_Meningkat\"><\/span>3. Konversi Sales Meningkat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Lazada Chat Add On menjangkau journey pelanggan di Lazada, dari mulai proses penawaran hingga purna jual dalam satu platform. Jangkauan journey pelanggan ini salah satunya didukung dengan penambahan limitasi pengirim pesan, di sisi lain pelanggan dipermudah dalam mendapatkan informasi tentang produk, penawaran, diskon, hingga proses belanja hanya lewat satu platform saja.<\/p>\n\n\n\n<p>Semua kemudahan yang ada akan melahirkan customer experience yang berkesan dan memberikan kenyamanan bagi pelanggan untuk membeli produk Anda. Pastikan Anda juga memikirkan strategi retensi pelanggan di Lazada untuk konversi sales yang lebih banyak lagi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Meningkatkan_Customer_Experience\"><\/span>4. Meningkatkan Customer Experience<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sentralisasi komunikasi akan <a href=\"https:\/\/www.qiscus.com\/id\/blog\/omnichannel-customer-experience\/\">mengingkatkan customer experience<\/a>, caranya? Integrasi saluran komunikasi di Qiscus Omnichannel Chat memungkinkan Anda untuk menghadirkan pengalaman belanja yang konsisten kepada pelanggan. Di sisi lain, konsistensi isi pesan dan cara penyampaian dari satu saluran ke saluran yang lain juga menjadi kunci customer experience yang berkesan.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Interaksi_Pelanggan_Meningkat\"><\/span>5. Interaksi Pelanggan Meningkat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Salah satu benefit dari sentralisasi komunikasi adalah pekerjaan agen CS Anda menjadi kian efektif, sehingga mereka bisa menangani pertanyaan pelanggan jauh lebih baik lagi. Interaksi antara Anda dan pelanggan pun perlahan dapat dibangun dengan baik dan menghasilkan <a href=\"https:\/\/www.qiscus.com\/id\/blog\/cara-meningkatkan-customer-loyalty\/\">customer loyalty<\/a> nantinya.<\/p>\n\n\n\n<p>EY sendiri menjelaskan jika<a href=\"https:\/\/www.ey.com\/en_us\/cmo\/accelerate-loyalty-through-trust-technology-and-data\"> konversi sales dan loyalitas pelanggan<\/a> salah satunya diperoleh dari interaksi pelanggan yang prima. Ketika kita berbicara tentang interaksi pelanggan, berarti kita harus memperhatikan dengan siapa kita bicara, efektivitas komunikasi, seberapa interaktif komunikasi yang kita bangun, dan bagaimana kita bisa menjawab semua pertanyaan pelanggan dengan baik.<\/p>\n\n\n\n<p><strong>BACA JUGA: <\/strong><a href=\"https:\/\/www.qiscus.com\/id\/blog\/social-commerce\/\">Social Commerce: Pengertian dan Manfaatnya<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cara_Aktivasi_Lazada_Chat_Add_on_di_Qiscus_Omnichannel_Chat\"><\/span>Cara Aktivasi Lazada Chat Add on di Qiscus Omnichannel Chat<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Benefit Lazada Chat Add On bisa Anda dapatkan ketika Anda sudah menggunakan Qiscus Omnichannel Chat, jika belum Anda bisa menghubungi tim kami di sini untuk panduan aktivasi. Jika sudah mari kita beralih ke langkah-langkah selanjutnya.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Buka App Center di dashboard Qiscus Omnichannel Chat, lalu pilih menu App Center di sidebar menu.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"501\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-1024x501.png\" alt=\"image.png\" class=\"wp-image-5723\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-1024x501.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-768x376.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8-1160x567.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-8.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anda bisa menemukan Lazada melalui kolom pencarian di halaman Explore.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-1024x500.png\" alt=\"image.png\" class=\"wp-image-5725\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-10.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ikuti proses aktivasi yang dijelaskan di sini. Setelah add-on berhasil diaktifkan, maka akan muncul di tab \u201cMy Apps\u201d. Anda dapat mengklik tombol \u201csettings\u201d untuk mengkonfigurasi Lazada Chat Add On.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-1024x500.png\" alt=\"image.png\" class=\"wp-image-5726\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-11.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sebelum menambahkan channel Lazada di App Center, Anda harus memiliki Akun Developer Lazada untuk integrasi. Jika belum lakukan pendaftaran <a href=\"https:\/\/open.lazada.com\/\">di sini.<\/a><\/li>\n\n\n\n<li>Jika Akun Developer Lazada sudah tersedia, Anda dapat memulai pengaturan di App Center dengan mengklik \u201cCreate New Lazada Integration button\u201d.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-1024x500.png\" alt=\"image.png\" class=\"wp-image-5724\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-9.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tuliskan nama, App key, dan App secret data yang sudah tersedia di akun Lazada Developer Anda di form berikut ini.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-1024x500.png\" alt=\"image.png\" class=\"wp-image-5722\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-7.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Untuk mendapatkan data ini, Anda dapat mengaksesnya melalui <a href=\"https:\/\/open.lazada.com\/\">https:\/\/open.lazada.com\/<\/a>. Setelah itu, login dan klik \u201cApp Console\u201d.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-1024x500.png\" alt=\"image.png\" class=\"wp-image-5740\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-24.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lalu klik \u201cManage\u201d pada aplikasi Lazada yang telah dibuat. Pastikan aplikasi Lazada yang dibuat memiliki kategori \u201cIn-house IM Chat\u201d.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-1024x500.png\" alt=\"image.png\" class=\"wp-image-5728\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-13.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pada bagian \u201cAdvanced Information\u201d Anda bisa melihat \u201cApp Key\u201d dan \u201cApp Secret\u201d.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-1024x500.png\" alt=\"image.png\" class=\"wp-image-5734\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-19.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Buka App Center, masukkan data yang diperlukan ke dalam formulir, lalu klik \u201cCreate\u201d. Setelah berhasil dibuat, Anda akan diarahkan ke halaman \u201cLazada App Edit\u201d Anda.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-1024x500.png\" alt=\"image.png\" class=\"wp-image-5727\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-12.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pada halaman ini, terdapat informasi mengenai \u201cWebhook Push Notification URL\u201d dan \u201cURL Call Back\u201d yang perlu Anda atur di aplikasi Lazada Anda.<\/li>\n\n\n\n<li>Di bagian Webhook Push Notification URL klik ikon copy di sebelah kanan.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-1024x500.png\" alt=\"image.png\" class=\"wp-image-5731\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-16.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kembali ke halaman <a href=\"https:\/\/open.lazada.com\/\">https:\/\/open.lazada.com\/<\/a> lalu buka halaman Push Mechanism.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-1024x500.png\" alt=\"image.png\" class=\"wp-image-5736\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-21.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-1024x500.png\" alt=\"image.png\" class=\"wp-image-5732\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-17.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Paste URL Webhook yang telah disalin sebelumnya di App Center ke dalam Input Call Back URL. Kemudian klik verify. Pastikan untuk mencentang \u201cInstant Messaging\u201d agar URL tersebut menerima pembaruan ketika ada chat masuk. Setelah terverifikasi, klik \u201cSave\u201d.<\/li>\n\n\n\n<li>Kembali ke Qiscus App Center, di bagian \u201cCall Back URL\u201d, klik ikon copy di sebelah kanan.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-1024x500.png\" alt=\"image.png\" class=\"wp-image-5729\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-14.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kembali ke halaman <a href=\"https:\/\/open.lazada.com\/\">https:\/\/open.lazada.com\/<\/a> dan buka halaman App Overview, lalu klik edit.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-1024x500.png\" alt=\"image.png\" class=\"wp-image-5733\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-18.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-1024x500.png\" alt=\"image.png\" class=\"wp-image-5738\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Paste di bagian Callback URL, lalu klik confirm.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-1024x500.png\" alt=\"image.png\" class=\"wp-image-5737\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-22.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kembali ke App Center, setelah itu klik \u201cUpdate\u201d untuk kembali ke dashboard Lazada Chat Add On.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-1024x500.png\" alt=\"image.png\" class=\"wp-image-5730\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-15.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lalu klik \u201cIntegrated Shop\u201d untuk integrasi dengan Qiscus Omnichannel Chat.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-1024x500.png\" alt=\"image.png\" class=\"wp-image-5735\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-20.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anda akan diarahkan ke halaman login, isi informasi yang dibutuhkan lalu klik \u201cAuthorize\u201d.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-1024x500.png\" alt=\"image.png\" class=\"wp-image-5739\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-1024x500.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-300x146.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-768x375.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-800x391.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23-1160x566.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2024\/04\/image-23.png 1366w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Setelah berhasil, Anda akan langsung diarahkan ke Qiscus Omnichannel Chat. Jangan lupa untuk melakukan beberapa kali user testing untuk memastikan integrasi sudah berhasil.<\/li>\n<\/ul>\n\n\n\n<p>Qiscus Lazada Chat Add On adalah solusi yang tepat untuk bisnis yang ingin meningkatkan manajemen interaksi pelanggan di Lazada. Dengan Qiscus Lazada Chat Add On, Anda dapat menghemat waktu dan tenaga, meningkatkan efisiensi, meningkatkan customer experience, dan meningkatkan konversi sales. Hubungi Qiscus <a href=\"https:\/\/www.qiscus.com\/id\/contact\">di sini<\/a> untuk mempelajari lebih lanjut.<\/p>\n","protected":false},"excerpt":{"rendered":"Apakah Anda aktif menjual produk Anda pada marketplace seperti Shopee, Tokopedia, hingga Lazada? Beralih dari satu platform ke&hellip;\n","protected":false},"author":20,"featured_media":5741,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[633,1909,1345,1344],"class_list":{"0":"post-5721","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-insight","8":"tag-interaksi-pelanggan","9":"tag-lazada-chat-add-on","10":"tag-omnichannel-chat","11":"tag-qiscus-omnichannel-chat"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kelola Interaksi Pelanggan di Satu Platform dengan Lazada Chat Add On<\/title>\n<meta name=\"description\" content=\"Lazada Chat Add On hadir untuk permudah bisnis memaksimalkan interaksi pelanggan lewat satu platform saja. 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