{"id":593,"date":"2021-07-19T05:20:21","date_gmt":"2021-07-19T05:20:21","guid":{"rendered":"https:\/\/blogs.qiscus.com\/id\/?p=593"},"modified":"2025-08-04T07:25:12","modified_gmt":"2025-08-04T07:25:12","slug":"integrasi-instagram-messaging-api-dengan-multichannel-chat","status":"publish","type":"post","link":"https:\/\/www.qiscus.com\/id\/blog\/integrasi-instagram-messaging-api-dengan-multichannel-chat\/","title":{"rendered":"Tutorial Integrasi Instagram Messaging API"},"content":{"rendered":"\n<p><em>Tidak bisa dipungkiri, kepopuleran Instagram sebagai media sosial di Indonesia sangatlah tinggi. Instagram masuk ke dalam lima besar media sosial yang paling banyak digunakan di Indonesia. Karenanya, Instagram menjadi media yang sangat baik untuk menjual produk, mencari pelanggan, dan mengembangkan bisnis. Kabar baiknya, Facebook telah meluncurkan Instagram Messaging API bagi pengguna akun bisnis, sehingga penggunaannya menjadi lebih fleksibel sesuai kebutuhan bisnis.<br><br><\/em>Keuntungan apa yang diperoleh oleh bisnis melalui Instagram Messaging API ini?<br><br>Bisnis kini bisa mengintegrasikan Instagram Direct Message (DM) dengan sistem yang telah digunakan, salah satunya Multichannel Chat Qiscus. Integrasi Instagram Messaging API dengan Multichannel Chat ini memungkinkan bisnis berinteraksi dengan pelanggan mereka dari berbagai platform messaging melalui single chat UI. Artinya pesan konsumen yang berasal dari Instagram DM, WhatsApp, Twitter DM, Line dan sebagainya, diterima dan direspon lewat 1 dashboard yang sama, yaitu Multichannel Chat.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Syarat Menggunakan Instagram Messaging API<\/h3>\n\n\n\n<p>Lalu, syarat apa yang harus dipenuhi oleh pengguna bisnis untuk mendapatkan Instagram Messaging API?<br><br>Pengguna bisnis harus memiliki Professional Account di Instagram, bisa berupa Business atau Creator Accounts Instagram, dan akun Instagram tersebut telah tersambung dengan Facebook Page.<br><br>Selain itu, terdapat persyaratan jumlah <em>followers<\/em>, dimana Facebook membaginya menjadi tiga fase peluncuran, yaitu :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fase pertama (Juni 2021), akun Instagram dengan <em>followers<\/em> 10K &#8211; 100K.<\/li>\n\n\n\n<li>Fase kedua (Saat ini), akun Instagram dengan<em> followers<\/em> 1K &#8211; 100K.<\/li>\n\n\n\n<li>Fase ketiga (Akhir Q3 2021), semua akun profesional.<\/li>\n<\/ul>\n\n\n\n<p>Artinya, per bulan Juli 2021 ini, pengguna bisnis yang memiliki <em>followers<\/em> antara 1K &#8211; 100K bisa mengintegrasikan akun Instagram mereka dengan Multichannel Chat Qiscus.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tutorial Integrasi Instagram Messaging API dengan Multichannel Chat<\/h3>\n\n\n\n<p>Untuk mengintegrasikan Professional Account Instagram dengan Multichannel Chat, Anda bisa mengikuti langkah-langkah berikut :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login ke dashboard Multichannel Chat Qiscus dengan menggunakan email dan password Anda.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-1024x504.png\" alt=\"Integrasi Instagram 01.png\" class=\"wp-image-607\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-1024x504.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-300x148.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-768x378.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-380x187.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-800x393.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13-1160x570.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-13.png 1446w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>       2. Pilih \u2018Integrations\u2019 menu di sebelah kiri.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1024x502.png\" alt=\"Integrasi Instagram 02.png\" class=\"wp-image-594\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      3. Pilih Instagram channel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-1024x502.png\" alt=\"Integrasi Instagram 3.png\" class=\"wp-image-597\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-3.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      4. Klik tombol \u2018Add Instagram Account\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-1024x502.png\" alt=\"Integrasi Instagram 4.png\" class=\"wp-image-596\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-2.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      5. Pada langkah selanjutnya, login ke akun Facebook bisnis Anda.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-1024x502.png\" alt=\"Integrasi Instagram 5.png\" class=\"wp-image-595\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-1.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      6. Setelah berhasil terhubung dengan Facebook, Anda diminta untuk memenuhi beberapa pengaturan. Antara lain :<\/p>\n\n\n\n<p>         a. Pilih akun Instagram yang ingin diintegrasikan dengan Multichannel Chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-1024x502.png\" alt=\"Integrasi Instagram 6.png\" class=\"wp-image-599\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-5.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>       b. Pilih <a href=\"https:\/\/blogs.qiscus.com\/id\/2021\/07\/27\/pengertian-fungsi-dan-tutorial-membuat-facebook-page\/\">Facebook Page<\/a> yang ingin diintegrasikan dengan Multichannel Chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-1024x502.png\" alt=\"Integrasi Instagram 7.png\" class=\"wp-image-600\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-6.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>c. Izinkan semua pengaturan dibawah ini.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-1024x502.png\" alt=\"Integrasi Instagram 8.png\" class=\"wp-image-601\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-7.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>d. Setelah semua langkah diselesaikan, Facebook Anda kini berhasil tersambung dengan dashboard Multichannel Chat.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-1024x502.png\" alt=\"Integrasi Instagram 9.png\" class=\"wp-image-603\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-9.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      7. Pilih Facebook Page yang sudah terhubung dengan akun bisnis Instagram Anda. Lalu, klik tombol Next.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-1024x502.png\" alt=\"Group 1167.png\" class=\"wp-image-602\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-8.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p> 8. Selanjutnya, Anda dapat menentukan pengaturan \u201cChannel Auto Responder\u201c dilakukan saat ini atau nanti.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-1024x502.png\" alt=\"Group 1169.png\" class=\"wp-image-604\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-10.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>      9. Kini Instagram Bisnis Anda berhasil diintegrasikan dengan Multichannel Chat Qiscus.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-1024x502.png\" alt=\"Group 1168.png\" class=\"wp-image-605\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-11.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Setelah berhasil, kini Anda dapat berinteraksi dengan pelanggan yang menghubungi Anda ke Instagram Direct Message melalui dashboard Multichannel Chat Qiscus.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blogs.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-1024x502.png\" alt=\"Group 1182.png\" class=\"wp-image-606\" srcset=\"https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-1024x502.png 1024w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-300x147.png 300w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-768x377.png 768w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-380x186.png 380w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-800x392.png 800w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12-1160x569.png 1160w, https:\/\/www.qiscus.com\/id\/wp-content\/uploads\/sites\/2\/2021\/07\/image-12.png 1276w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Apakah Anda masih kesulitan dalam mengintegrasikan Instagram Messaging API pada Multichannel Chat Qiscus? Simak video tutorial dibawah ini untuk membantu Anda.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"cs-embed cs-embed-responsive\"><iframe loading=\"lazy\" title=\"How to Connect Instagram Direct Messages to Qiscus Multichannel Chat\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/iMXuLG91nSY?start=17&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<p>Komunikasi menjadi salah satu kunci bagi Anda untuk meningkatkan kepuasan pelanggan. Karenanya, integrasi dengan Instagram Messaging API memungkinkan Anda untuk menyediakan komunikasi yang efektif secara<em> real-time <\/em>sekaligus meningkatkan jangkauan Anda ke lebih banyak calon pelanggan.<\/p>\n\n\n\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"How to Connect Instagram Direct Messages to Qiscus Multichannel Chat\",\n  \"description\": \"Hi!  Did you know that Instagram Messaging API can be integrated to Qiscus Multichannel now? Are your agents overwhelmed with having to reply multiple messages from customers on Instagram on top of other messages from different apps?  Is your business having difficulties allocating agents to the many different applications such as Instagram Direct Messages (DMs)? Integrating Instagram Messaging API to multichannel chat is your answer!  All messages from customers coming from Instagram DMs can now be put together on one page with messages from other applications! This means you and your agent won\u2019t need to enter or exit applications when connected to the Qiscus Multichannel Chat.  Simply follow the simple steps with the help of the explanation in the video.Don\u2019t forget that there is also a condition: you MUST have an Instagram business account with at least 1k - 100k followers.  Want to know more? You can also consult us about your business needs by contacting us here: https:\/\/bit.ly\/dm-chatqiscus  Want to start multichannel for your business? Visit https:\/\/www.qiscus.com\/contact for more information.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/iMXuLG91nSY\/default.jpg\",\n  \"uploadDate\": \"2021-07-14T03:52:54Z\",\n  \"duration\": \"PT1M41S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/iMXuLG91nSY\",\n  \"interactionCount\": \"1453\"\n}<\/script>\n\n\n\n<p>Ingin tahu lebih banyak tentang Instagram Messaging API dan fitur-fiturnya? Qiscus dapat membantu Anda. Pelajari lebih lanjut tentang Instagram Messaging API dengan mengunjungi situs web kami di <a aria-label=\"undefined (opens in a new tab)\" href=\"https:\/\/www.qiscus.com\/en\/instagram-integration\" target=\"_blank\" rel=\"noreferrer noopener\">Instagram Integratio<\/a><a href=\"https:\/\/www.qiscus.com\/en\/instagram-integration\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">n<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Tidak bisa dipungkiri, kepopuleran Instagram sebagai media sosial di Indonesia sangatlah tinggi. 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