WhatsApp API Official Integrations
Deliver world class customer experience to over 2bn active users in across many countries with the most used messaging app across the world.
And Many More ...
Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.
CRM Manager, Kino Indonesia
Qiscus Multichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Multichannel Chat, we are able to more easily coordinate between dealers and our sales agents.
Head of Technology, Honda Sales Operation
We have been using Qiscus multichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green-tick(verified) from WhatsApp.
Head of Customer Service, Manulife Aset Manajemen Indonesia
Our collaboration with Qiscus went extraordinarily well! We have been able to deliver more value to our customers by enabling their access to WhatsApp Business API and adding the capacity to do omnichannel marketing which widens future possibilities.
Herjuna Dony Anggara Putra
Cofounder & CMO, Vutura
Qiscus has helped Chatbiz.id grow its revenue up to 75% and customer leads up to 30%, brings more business possibilities to us. The team help us a lot in many process, kudos to Qiscus and the team!
Founder & CEO, Chatbiz
With WhatsApp API and Qiscus Multichannel, you can manage large volumes of customer enquiries whilst still providing the best Customer Experience - More than what is possible with traditional WhatsApp.
Scale Up Agents Operations
Scale many agents using only 1 WhatsApp number, Your official company number
Can see agents performance, so that you can audit and improve the quality service level
Improve Efficiency with Advanced Feature
Templated message, agent allocations, combine with other channels into single dashboard
Reach huge number of daily whatsapp user around the world without asking customer to use additional application. It’s Seamless
There are a lot of posibility how WhatsApp integration will help you to give best customer experience to your customer
Route WhatsApp conversations automatically to available customer support agent to ensure fast response to customers' needs.
Send important alert such as payment alert, delivery alerts and flight cancellation, direct to customers' WhatsApp.
Send reliable notifications at a cheaper rate than SMS, only pay for delivered notification! Unlike SMS or any notification modes, WhatsApp enables tracking of delivery, read and failed notifications.
Help customers protect their account with fast and reliable OTP authentication via WhatsApp.
Deliver world class customer experience to over 2bn active users in across many countries with the most used messaging app across the world.Contact Us
Also integrate with other channels like Telegram, Line, or Facebook Messenger. Handle all of them in single powerful platform.
And Many More ...