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Omnichannel Conversational Platform
  • Home
  • Insight
  • News
  • Tutorial
  • WhatsApp API
  • Product
  • Client Story
  • Indonesian Blog
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Insight

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Get the latest insight about chat and any kind of Real-Time Communication Technologies. Be the most updated company by implementing in-app chat feature and conversational UI within your apps and businesses.

We are B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
Call to action examples.
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    30 Examples of Call to Action (CTA) That Attract Many Customers

    • byBima Sandria
    • Published on May 30, 2024
    • Updated on May 30, 2024
    • No comments
    Is your marketing campaign click-through rate low? Reevaluate your chosen call to action—it might not be effective. A…
    IInsight
    How to build lasting customer loyalty
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      9 Ways to Build Lasting Customer Loyalty

      • byBima Sandria
      • Published on May 21, 2024
      • No comments
      The paradigm of building customer loyalty is continuously evolving. Today, simply offering product discount vouchers is insufficient. Building…
      IInsight
      advantages of whatsapp business
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        The Truth About WhatsApp Business: Advantages and Disadvantages

        • byBima Sandria
        • Published on May 16, 2024
        • Updated on May 16, 2024
        • No comments
        You’re probably familiar with using WhatsApp Business for communicating with customers. We believe WhatsApp is an extremely user-friendly…
        IInsight
        WhatsApp business account.
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          How to Secure Your WhatsApp Business Account: 7 Vital Steps!

          • byBima Sandria
          • Published on May 15, 2024
          • No comments
          Securing a WhatsApp Business account is an essential topic that warrants further discussion. Despite the many conveniences it…
          IInsight
          WhatsApp promotion mistakes
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            9 Common WhatsApp Promotion Mistakes to Avoid Immediately!

            • byBima Sandria
            • Published on May 15, 2024
            • Updated on May 15, 2024
            • No comments
            Promoting on WhatsApp has become increasingly common for businesses, from small to medium enterprises. The effectiveness of WhatsApp…
            IInsight
            WhatsApp broadcasts
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              101 Strategies to Determine the Best Time for WhatsApp Broadcasts

              • byBima Sandria
              • Published on May 6, 2024
              • No comments
              WhatsApp broadcasts has become a mandatory strategy to utilize in 2024. This claim is supported by the data…
              PProduct
              Lazada Chat Add On
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                Centralize Customer Interactions with Lazada Chat Add On

                • byBima Sandria
                • Published on April 29, 2024
                • No comments
                Are you actively selling products on marketplaces like Shopee, Tokopedia, and Lazada? Managing customer interactions across multiple platforms…
                PProduct
                WhatsApp Flows
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                  Enhance Customer Experience with WhatsApp Flows

                  • byBima Sandria
                  • Published on April 29, 2024
                  • No comments
                  WhatsApp recently introduced the WhatsApp Flows feature in September 2023. WhatsApp Flows promises a significant improvement in customer…
                  IInsight
                  Customer service KPI
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                    10 Customer Service KPIs that Must be Implemented

                    • byBima Sandria
                    • Published on April 29, 2024
                    • No comments
                    Did you know that one of the sources of business revenue growth comes from excellent customer service? This…
                    IInsight
                    send messages to multiple people
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                      How to Send Messages to Multiple People on WhatsApp

                      • byalmasathia
                      • Published on April 29, 2024
                      • No comments
                      Struggling to send message to multiple people on WhatsApp? Ditch the time-consuming task of individual messages! Master WhatsApp…

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