Increase Sales and Customer Loyalty with WhatsApp Business API!

With WhatsApp Business API, your team can work faster and more effectively to create meaningful conversations with customers. Increase your business conversion and retention rate by integrating WhatsApp Business API with Qiscus Omnichannel Chat.

Contact our team to learn how Qiscus solutions can help your business grow!

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Trusted by Thousands Reputable Companies

Elevate Your Business Performance with Qiscus WhatsApp Business Solutions

+2 Bil

Messages Handled

90%

Sales Increase

92%

Improved Engagement

600%

Optimized Cost

Create Meaningful Conversations
with Your Customers

WhatsApp Business API Fast and Easy Communication with Many Customers

Fast and Easy Communication with Customers

Qiscus Omnichannel Chat + WhatsApp Business API allow your business to communicate with thousands of customers without hassle and chaos : Use dashboard or integrate your API

Personalized messages with WhatsApp Business API

Warm Up the Conversation with a Personalized Message

Send more personalized notification messages, OTPs, transactions, promos, and various other messages to each of your customers.

Increase Trust with WhatsApp Business API

Increase Trust with a Verified WhatsApp Business Account

A verified WhatsApp Business account increases customer confidence to transact with your business. Get a green tick for your WhatsApp Business account with Qiscus Omnichannel Chat.*

Make Your Online Sales & Customer Support Teams More Productive

One WhatsApp Can Be Accessed by Many Agents

Many agents on WhatsApp at the same time

Qiscus Omnichannel Chat + WhatsApp Business API allow a WhatsApp Business Number to be accessed by multiple agents concurrently. Say goodbye to managing multiple numbers and gadgets.

WhatsApp Business API is easy to collaborate with Bots

Easy to Integrate Human-Bot Collaboration

Human-bot collaboration helps agents to reply to customer queries quickly across various scenarios to increase agent productivity. With Qiscus No-Code ChatBot feature, expect more efficient integration of human-bot collaboration.

Analytics Performance Agent Feature in WhatsApp Business API

Automatic & Equitable Chat Allocation

Qiscus Omnichannel Chat divides incoming messages evenly to all available agents. Your team will work more optimally and efficiently.

WhatsApp Business API can be connected to various chat applications

Agent Performance Analytics

Monitor team performance on the analytics dashboard in Qiscus Omnichannel Chat. Assessment of agent performance becomes more objective and measurable.

WhatsApp Business API helps automate business processes

Integrate with Various Chat Applications

Qiscus Omnichannel Chat allows your team to reply to messages via WhatsApp and other chat apps from one place. Agents work more optimally with lesser applications. It's easy to make sure every customer message is attended to.

Business Process Automation

Business Process Automation

Qiscus solutions are easy to integrate with other systems. Experience flexible automation for more effective and efficient business processes. The Qiscus Integration Team is always ready to help you create a solution that fits your business.

Unlock New Opportunities and Boost
Revenue with WhatsApp

WhatsApp Business API Helps Send Customer Promos

Send Promotions Effectively with WhatsApp Broadcast

Benefit from high WhatsApp open rates—reach more customers with your promotions.
Target specific customer segments with personalized messages that suit your needs.
Stay worry-free with the official WhatsApp API, ensuring your number won’t get blocked.

Chat Commerce Implementation on WhatsApp Business API

Leverage WhatsApp for Seamless Chat Commerce

Allow customers to browse, order, and checkout directly on WhatsApp.
Effortlessly provide tailored product recommendations to your customers.
Easily integrate with your existing e-commerce platform for a smooth experience.

Leverage WhatsApp to Deliver Essential Messages
to Your Customers

Safer OTP Delivery on WhatsApp Business API

Send OTPs Securely and Efficiently with WhatsApp

Protect your OTPs with end-to-end encryption for maximum security.
Cut costs with more efficient OTP delivery.
Enjoy a seamless, user-friendly experience for customers receiving OTPs via WhatsApp.

Automate Delivery Via WhatsApp Business API

Deliver Customer Notifications Through WhatsApp

Qiscus enables your business to integrate WhatsApp Business API, automating the delivery of order updates, booking confirmations, payment reminders, and other crucial information—all through one of your customers' favorite messaging platforms.

Easy to Integrate with Various Applications

App Center

Various applications are ready to be connected to Qiscus Omnichannel Chat, from CRM, Chatbot, Survey, Payments to AI.

Robolabs

Create your chatbot instantly and seamlessly with our No-Code Chatbot technology.

API dan Webhook

Integrate Qiscus with other applications flexibly according to your business needs with our comprehensive API and Webhook documentation.

Start Your Journey: Discover the Power of Meaningful Interactions!

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Excellence Awarded, Security Assured

Check API Documentations

Qiscus Omnichannel Chat + WhatsApp Business API enables your business to communicate directly and quickly through a chat application that your customers are familiar with.

Read Documentation

documentation waba api

We Genuinely Care About Our Customers' Success

SeaBank Maximizes Customer Service with Qiscus Omnichannel Chat

Drisa Hajar CSS Team leader of SeaBank

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Madame Chang's Success in Providing 24/7 Nonstop Customer Service

Rudy Papa Chang Founder Madame Chang

Over 1000 Inquiries on Instagram: How Does Avoskin Manage?

Robiatun Awaliyah Customer Service Lead of Avoskin

Discover more success stories proving the potential positive impacts of Qiscus solutions on your business.

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Frequently Asked Questions

What is the difference between WhatsApp Business and WhatsApp Business API accounts?

A WhatsApp Business account is used as a regular WhatsApp account with a few additional features while WhatsApp Business API is required for WhatsApp Business integration with other applications or systems that allow businesses to do more with WhatsApp.

Does a business have to be a legal entity to register for the WhatsApp Business API?

Is it possible to schedule WhatsApp broadcasts?

How long does the verification process take to obtain the WhatsApp Business API?

Can it be used to send WhatsApp broadcast messages?

How do you get a verified green tick on your WhatsApp account?

Singapore:
10 Anson Road #26-06A International Plaza, Singapore 079903

Jakarta:
Sampoerna Strategic Square North Tower Lantai 25, Jl. Jenderal Sudirman No.Kav. 45, Karet Semanggi, Setiabudi, South Jakarta City, Jakarta 12930

Yogyakarta:
Jl. Timoho No. 43, Muja Muju,
Yogyakarta 55165

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