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Equip your agents with helpful features and integration
Affordable and customizable, many any complaints
Easy and flexible, our Omnichannel platform
can boost your company’s performance in customer service as a whole.
Monitor your agents, study trends with analytics and download your data in popular file formats
With our APIs and Webhooks, Multichannel can send data to and receive data from your company’s IT assets
Manage agents with our Agent Management feature: create and update agent profiles, assign and allocate, manage availability, and apply other battle-tested functionalities
You will receive the support of an account manager and support team for you.