Omnichannel
Platform to Improve Sales and Enhance Customer Loyalty

Converse directly with customers on multiple scalable channels in one platform to provide the best customer experience with Qiscus.

Contact us and find out how Qiscus can help your business grow!

Get Demo + Free Trial
Qiscus Homepage 3d

Trusted by 1000+ Reputable Companies

and many more

Manage Conversations of 20+
Channels on One Platform

Responding to every customer chat via live chat, WhatsApp, Instagram, Facebook, Tokopedia and more has become faster and easier from just one platform.
kelola-percakapan
kumpulkan-leads
Generate More Leads Seamlessly
The chat feature provided by Qiscus is perfect for lead generation, complete with a comfortable user experience and simple implementation process.

Increase Sales Conversions Through Conversation

Prospective customer follow-ups are made more accessible for your team. Meaningful conversations build relationships and lead to more deals.
tingkatkan-konversi
berikan-support
Provide Excellent and
Quick Support So Customers Love You
Automated agent allocation, performance analytics, and CSAT features help your team provide the best support service to every customer.

Make Teamwork More Effective with
Human-Bot Collaboration

The chatbot solution from Qiscus optimizes your sales or support team performance. Implementation is also easy and fast with our No-Code Chatbot technology.
buat-kerja
kirim-pesan
Send Automatic and Personalized Messages
Send personalized notification messages, OTPs, information on transactions, promotions, and many other message types in a more personalized way to every customer.

Flexibly Integrate into Various Systems

Solutions from Qiscus are able to be integrated into various systems or other applications flexibly according to your business’ requirements.
fleksibel-diintegrasikan

Qiscus Solutions Have Been Proven
to Enhance Business Performance

+2X
Up to 2X Increase in Sales Conversion
+50%
Up to 50% Reduction in Manpower Cost
+90%
Up to 90% Increase in Agent Productivity
+1.5 Billion
Messages
+90 Million
End Users
+50.000
Agents

Qiscus’ Client Testimonials

logo indosat
Taufiq
IT Sourcing Manager Indosat
 
We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!
logo astra
Thomas Wijayanto
Head of Technology, Honda Sales Operation
Qiscus Omnichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Omnichannel Chat, we are able to more easily coordinate between dealers and our sales agents.
logo manulife
Yulia Anggiarini
Head of CS, Manulife Aset Manajemen Indonesia
We have been using Qiscus Omnichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green-tick(verified) from WhatsApp.
logo Evermos
Rizky Anggara
Fraud Prevention & Cost Controller Manager
"The merging of all communication channels in Qiscus Omnichannel Chat helps us to provide a responsive service. In addition, the solution from Qiscus has stability, reliability, and a good UI, making it easier for us to improve the quality of communication services."
logo Avoskin
Robiatun Awaliyah
Customer Service Lead of Avoskin
“After we used WhatsApp Business API from Qiscus, we managed to increase customer satisfaction by up to 80% and we manage to respond to customers more quickly. In addition, customers also gave positive reviews about our customer service performance.”
Logo Hartono
Andria Liestiawan
Sales and Operation Head of Hartono
“Since integrating WhatsApp Business API and Qiscus Omnichannel chat, almost 90% of our customers are satisfied with the communication services we provide, especially in terms of response speed“

Get a Free Trial and Solutions
Demo from Qiscus

Fill in the form below and we will contact you right away to arrange a demo. Our team will show you how Qiscus can help your business continue to grow.

whatsapp badge
instagram badge
facebook badge
line badge

Maximize Customer Experience at every stage of the Customer Journey

Lead<br>Generation

Lead
Generation

Identify and follow-up with all leads consistently

Greet your customers on one platform and manage all customer information with CRM.

More Info
Engagement <br> and Conversion

Engagement
and Conversion

Increase transparency and coordination of sales processes

Answering questions, introducing products, identifying stages with CRM, and tagging.

More Info
Support <br>and Service

Support
and Service

Sustain customer happiness and loyalty

Provide efficient and structured support with Multichannel inbox, ChatBot integration, customer satisfaction survey, and other solutions.

More Info
Customer<br>Marketing

Customer
Marketing

Promote more services to your customers

Provide information about new products, invite your customers to surveys, and increase sales from existing customers.

More Info

Featured By the Following:

Qiscus © 2022
whatsapp-icon