Omnichannel
Platform to Improve Sales and Enhance Customer Loyalty

Converse directly with customers on multiple scalable channels in one platform to provide the best customer experience with Qiscus.

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Trusted by 1000+ Reputable Companies

and many more

Manage Conversations of 20+
Channels on One Platform

Responding to every customer chat via live chat, WhatsApp, Instagram, Facebook, Tokopedia and more has become faster and easier from just one platform.

Generate More Leads Seamlessly

The chat feature provided by Qiscus is perfect for lead generation, complete with a comfortable user experience and simple implementation process.

Increase Sales Conversions Through Conversation

Prospective customer follow-ups are made more accessible for your team. Meaningful conversations build relationships and lead to more deals.

Provide Excellent and
Quick Support So Customers Love You

Automated agent allocation, performance analytics, and CSAT features help your team provide the best support service to every customer.

Make Teamwork More Effective with
Human-Bot Collaboration

The chatbot solution from Qiscus optimizes your sales or support team performance. Implementation is also easy and fast with our No-Code Chatbot technology.

Send Automatic and Personalized Messages

Send personalized notification messages, OTPs, information on transactions, promotions, and many other message types in a more personalized way to every customer.

Flexibly Integrate into Various Systems

Solutions from Qiscus are able to be integrated into various systems or other applications flexibly according to your business’ requirements.

Qiscus Solutions Have Been Proven
to Enhance Business Performance

+2X

Up to 2X Increase in Sales Conversion

+50%

Up to 50% Reduction in Manpower Cost

+90%

Up to 90% Increase in Agent Productivity

+2 Billion

Messages

+100 Million

End Users

+50.000

Agents

Qiscus’ Client Testimonials

Drisa Hajar

CCS Team Leader

“We see that Qiscus Omnichannel Chat is very effective in building and increasing engagement with customers and potential customers. In addition, with the Analytics feature, we know more accurately about various things, such as response time and agent performance. Of course, this also really helps us in the process of determining KPIs for the customer service team for the future.”

Nailal Huda Putranto

Customer Support & Experience Lead

“The solution provided by Qiscus feels right to support the demand for an impressive customer experience from customers. The features that are provided are also attractive with a friendly user experience so that it feels more systematic and structured.”

Rizky Anggara

Fraud Prevention & Cost Controller Manager

“The merging of all communication channels in Qiscus Omnichannel Chat helps us to provide a responsive service. In addition, the solution from Qiscus has stability, reliability, and a good UI, making it easier for us to improve the quality of communication services.”

Robiatun Awaliyah

Customer Service Lead of Avoskin

“After we used WhatsApp Business API from Qiscus, we managed to increase customer satisfaction by up to 80% and we manage to respond to customers more quickly. In addition, customers also gave positive reviews about our customer service performance.”

Andria Liestiawan

Sales and Operation Head of Hartono

“Since integrating WhatsApp Business API and Qiscus Omnichannel chat, almost 90% of our customers are satisfied with the communication services we provide, especially in terms of response speed“

Thomas Wijayanto

Head of Technology, Honda Sales Operation

“Qiscus Omnichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Omnichannel Chat, we are able to more easily coordinate between dealers and our sales agents.”

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Demo from Qiscus

Fill in the form below and we will contact you right away to arrange a demo. Our team will show you how Qiscus can help your business continue to grow.

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