Official Business Partner of WhatsApp API &
Instagram API

Omnichannel
Platform

to Increase Sales
and Customer Loyalty.

Engage your customers through 20+ Channels
in one platform and give the best customer experience with Qiscus

Get Demo + Free Trial

Win your customers’ hearts on their favorite channels

Convert leads, handle complaints, market your products with our features.

Main Features:

Multiple Channels integrated in one dashboard: WhatsApp, Facebook, Instagram, LiveChat and many more

Live Chat: Put chat widget in your website and mobile apps

Agent Allocation, Agent Routing, Agent Management, Agent-ChatBot collaborations.

Complete Analytics about your customers, agents, channels.

Integrate with many other systems for automation and scaling

WhatsApp API

ChatBot, Auto Responder, Chat Templates and many more helpful features.

Learn More

Trusted by
1000+ leading businesses

Thousands of businesses have delighted millions of customers
with Qiscus’ solutions, conquering competition with cutting edge innovation.

+60 Milion

Number of end user

+1.2 Bilion

Number of messages

+23

Number of industries

Trusted by:

Maximize customers’ trust
in every part of their journey:

Lead
Generation

Remove lead leakages and slow responses

Welcome your customers on one unified platform and manage their profiles with CRM

More Info

Engagement
and Conversion

Improve transparency and coordination on selling process

Answer enquiries, introduce your product, segmentize customers with CRM and tagging

More Info

Support
and Service

Retain customers happiness and loyalty

Provide efficient and structured support with Multichannel Inbox, Chat Bot integration, Customer Satisfaction Surveys and other solutions

More Info

Customer
Marketing

Earn more value from your existing customers

Market your products and promotions to existing customers with our vast array of solutions

More Info

Join Us and Be a Champ.

Our technology is trusted by businesses across many industries. Now it’s your turn.

Thomas Wijayanto

Head of Technology, Honda Sales Operation

Qiscus Multichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Multichannel Chat, we are able to more easily coordinate between dealers and our sales agents.

Terry Djony

Founder & CEO, Chatbiz

Qiscus has helped Chatbiz.id grow its revenue up to 75% and customer leads up to 30%, brings more business possibilities to us. The team help us a lot in many process, kudos to Qiscus and the team!

Taufiq

IT Sourcing Manager, Indosat

We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!

Arthur

CRM Manager, Alun Indah

We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!

Yulia Anggiarini

Head of CS, Manulife Aset Manajemen Indonesia

We have been using Qiscus multichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green-tick(verified) from WhatsApp.

Yunna

CRM Manager, Kino Indonesia

Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.

Korynsan

Senior IT Manager, Whitehorse Group

Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.

Nicola Putri

Marketing Manager

The integration of Qiscus Omnichannel Chat, Messenger API for Instagram, and WhatsApp Business API have helped us handle a large number of customer messages from various channels, especially WhatsApp and Instagram. This solution also contributes to increasing our sales performance by up to 2 times.

Agustina Rahardjo

Customer Experience and VIP Client Manager

By using the WhatsApp Business API and Qiscus Omnichannel Chat, administrative processes carried out via WhatsApp are more automated, helping our employees to increase their productivity. Our response time is getting faster because we can access various communication channels in one dashboard.

One platform for all of your customers:

Provide care
and support on many channels

Sell your products on WA, respond to feedback via email, interact on Twitter and other channels - all on one platform.

Loved by businesses
and developers

Fast and easy to set up, our platform is easy to use and can be integrated with other systems to your liking.

Improve productivity
and customer satisfaction

Understand your customers with CRM and analytics, handle their complaints with bots and agents, send notifications and other important information needed across all kinds of interactions.