Official Business Partner of WhatsApp API & Instagram API

A Multichannel Platform for leading companies

Holistic solutions for multichannel customer interaction. Elevate your customers’ experience and improve your company’s growth significantly.

Chat with Us

Win your customers’ hearts on their favorite channels

Convert leads, handle complaints, market your products with our features.

Main Features:

Multiple Channels integrated in one dashboard: WhatsApp, Facebook, Instagram, LiveChat and many more

Live Chat: Put chat widget in your website and mobile apps

Agent Allocation, Agent Routing, Agent Management, Agent-ChatBot collaborations.

Complete Analytics about your customers, agents, channels.

Integrate with many other systems for automation and scaling

WhatsApp API

ChatBot, Auto Responder, Chat Templates and many more helpful features.

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Trusted by
1000+ leading businesses

Thousands of businesses have delighted millions of customers
with Qiscus’ solutions, conquering competition with cutting edge innovation.

Maximize customers’ trust
in every part of their journey:

Lead
Generation

Welcome your customers on one unified platform and manage their profiles with CRM

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Engagement
and Conversion

Answer enquiries, introduce your product, segmentize customers with CRM and tagging

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Support
and Service

Provide efficient and structured support with Multichannel Inbox, Chat Bot integration, Customer Satisfaction Surveys and other solutions

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Customer
Marketing

Market your products and promotions to existing customers with our vast array of solutions

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Join Us and Be a Champ.

Our technology is trusted by businesses across many industries. Now it’s your turn.

Thomas Wijayanto

Head of Technology, Honda Sales Operation

Qiscus Multichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Multichannel Chat, we are able to more easily coordinate between dealers and our sales agents.

Terry Djony

Founder & CEO, Chatbiz

Qiscus has helped Chatbiz.id grow its revenue up to 75% and customer leads up to 30%, brings more business possibilities to us. The team help us a lot in many process, kudos to Qiscus and the team!

Taufiq

IT Sourcing Manager, Indosat

We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!

Arthur

CRM Manager, Alun Indah

We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!

Herjuna Dony Anggara Putra

Cofounder & CMO, Vutura

Our collaboration with Qiscus went extraordinarily well! We have been able to deliver more value to our customers by enabling their access to WhatsApp Business API and adding the capacity to do omnichannel marketing which widens future possibilities.

Reza

CEO, ChatAja

Qiscus has supported ChatAja in validating messaging applications for Indonesia and helping speed up the development process in creating communication applications. We are also helped to validate that the messenger application for Indonesia is still needed by the community. Although we still need to meet the high expectations of society.

Hanny Winarti

Asst. Manager Customer Contact Center, Sompo Insurance

Inbound communication is critical for our business and it is great that we can scale our WhatsApp to be handled by many agents, so that we can handle inquiry and questions from our customers faster!

Yulia Anggiarini

Head of CS, Manulife Aset Manajemen Indonesia

We have been using Qiscus multichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green-tick(verified) from WhatsApp.

Yunna

CRM Manager, Kino Indonesia

Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.

Korynsan

Senior IT Manager, Whitehorse Group

Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.

One platform for all of your customers:

Provide care
and support on many channels

Sell your products on WA, respond to feedback via email, interact on Twitter and other channels - all on one platform.

Loved by businesses
and developers

Fast and easy to set up, our platform is easy to use and can be integrated with other systems to your liking.

Improve productivity
and customer satisfaction

Understand your customers with CRM and analytics, handle their complaints with bots and agents, send notifications and other important information needed across all kinds of interactions.