Solve Issues, Reduce Workload, and Never Miss a Ticket Again

Enhance customer satisfaction and optimize your support process with the helpdesk ticketing system and self-service knowledge base solution from Qiscus.

Trusted by Thousands of Reputable Companies

Stay On Top of Every Ticket, Delight Every Customer

Keep every customer issue on track and enhance satisfaction with a helpdesk ticketing system designed for both efficiency and accountability.

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Seamless Collaboration Across Teams

Break down silos and enhance teamwork by allowing customer service to collaborate with other departments, ensuring faster and more efficient issue resolution.

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Prioritize What Matters Most

With the helpdesk ticketing system, customer support teams can utilize the prioritization feature to focus on and resolve high-priority tickets first.

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Enhanced Accountability and Transparency

Keep everyone in the loop with clear tracking and visibility of customer issues, ensuring accountability from the moment a ticket is created until it’s resolved.

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Data-Driven Insights for Continuous Improvement

Gain valuable insights through detailed reporting and analytics, allowing your team to identify trends and continuously improve customer support strategies.

Empower Self-Service, Elevate Support Efficiency

Enable customers to find solutions anytime while equipping your support team with tools to handle cases faster using a comprehensive knowledge base.

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Improve Customer Experience

Enhance customer satisfaction by providing a self-service option, ensuring they can solve their problems without contacting customer support.

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Reduce Support Workload

Encourage self-service by offering a well-structured knowledge base, allowing your team to focus on more complex cases.

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Consistent and Accurate Information

Maintain a single source of truth for customer support, ensuring customers and agents can access the most up-to-date information.

Seamless Integration with Your Support Ecosystem

Effortlessly connect Qiscus Helpdesk with Qiscus Omnichannel Chat, third-party apps, and other systems via API for streamlined customer support.

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Qiscus Omnichannel Chat
Integrate Qiscus Omnichannel Chat effortlessly with Qiscus Helpdesk to handle customer inquiries from WhatsApp and other chat platforms. Convert them into support tickets instantly and ensure every issue is followed up promptly.
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App Center
Easily connect your favorite apps with pre-built integrations. Enjoy a more efficient workflow with all your tools in sync.
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API and Webhook
Integrate Qiscus Helpdesk with other applications flexibly according to your business needs with our API and Webhook.

Book a Demo to Discover How Qiscus Helpdesk Can Enhance Your Business

Please fill out the form below, and we will contact you to schedule a demo. Our team will show you how Qiscus Helpdesk can help you enhance customer satisfaction.

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We Genuinely Care About Our Customers' Success

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SeaBank Maximizes Customer Service with Qiscus Omnichannel Chat

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Madame Chang's Success in Providing 24/7 Nonstop Customer Service

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Over 1000 Inquiries on Instagram: How Does Avoskin Manage?

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Discover more success stories proving the potential positive impacts of Qiscus solutions on your business.

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