Provide the human touch using our features, tailored for excellent customer experience
With WhatsApp Business API and Broadcast Dashboard, send heartwarming messages to your customers
Collect relevant data, such as birthdays or favorite colors, with CRM integration and our Contact feature to help your agents and chatbot understand customers better
Collect all manners of feedback with features like CSAT, Inbox Multichannel, and integration with other third party helpdesks.
With your chatbot operating in 24/7 mode and agent apps in Web, iOS and Android, you can manage any situation whenever and wherever.
See how our platform can enhance your marketing efforts.
Our analytics feature enables you to monitor numbers of incoming messages, those tagged as complaints and more
Update data in our platform, send data to other applications, export data as needed; understand your customers in general and individually
Gather feedback and responses from social media, WhatsApp and other digital touch points to view the big picture
Integrate all of your business processes in Multichannel with our API, Webhook and Custom Channel. Treat our platform as a gateway for your customer experience management