Product Pricing
Choose One Product:
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Plan Features
Monthly Active Users
Free Sessions per Month
Number of Agents
Channels
Custom Channels
Analytics
Server
Support
Auto Assign Agent
Contact
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
Custom Integration
Lite
USD 70 / month
What's Included:
Up to 1,000 MAU
Up to 1,000 MAU
1000 Free Sessions per Month
1000
Up to 5 Agents
5
WhatsApp, Live Chat, Line, Telegram, FB Messenger, Instagram
WhatsApp, Live Chat, Line, Telegram, FB Messenger, Instagram
-
Basic Analytics
Basic
Shared Server
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Basic Contact
Basic
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
-
-
-
Startup
USD 115 / month
What's Included:
Up to 3,000 MAU
Up to 3,000 MAU
1500 Free Sessions per Month
1500
Up to 5 Agents
5
All Channels and Custom Channels
All Channels and Custom Channels
Custom Channels
Basic Analytics
Basic
Shared Server
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Basic Contact
Basic
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
-
Grow
USD 270 / month
What's Included:
Up to 10,000 MAU
Up to 10,000 MAU
3000 Free Sessions per Month
3000
Up to 10 Agents
10
All Channels and Custom Channels
All Channels and Custom Channels
Custom Channels
Basic Analytics
Basic
Shared Server
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Premium Contact
Premium
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
-
Enterprise
What's Included:
Unlimited MAU
Unlimited MAU
5000 Free Sessions per Month
5000
Unlimited Agents
Unlimited Agents
All Channels and Custom Channels
All Channels and Custom Channels
Custom Channels
Customized Analytics
Customized
Dedicated Server
Dedicated
24/7 Dedicated Support and Account Manager
24/7 Dedicated Support and Account Manager
Auto Assign Agent
Premium Contact
Premium
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
Custom Integration
* Additional Charge
Additional
Monthly Active Users
USD 18 per additional 500 MAU per month (up to 10k additional MAU)
Number of Agents
USD 18 per additional Agent seat per month (up to 7 additional Agent seat)
About WhatsApp Channel Pricing
In 2022, WhatsApp uses Conversation Based Pricing, click here for further explanation
WhatsApp Conversation Based Pricing
WhatsApp Fee (+ USD 0.001 for Business-Initated and +USD 0 for Customer Initiated)
Session persists for 24 hours after initiation
Additional WhatsApp Number
Contact us here for additional number pricelist
What's Included:
Business-Initiated Session*
Customer-Initiated Session**
Support Media Message
*WhatsApp Fee + USD 0.001
**WhatsApp Fee + USD 0
Subscription fee:
Talk to Us
What's Included:
All-in-one dashboard
Audience & engagement insights
Management of sales activities
Automatic notifications and document sync
Integrate with various systems
What's Included:
Handover To Agent
Hybrid Handling With Human Agent
FAQ Chatbot
Integrate With Your Own Data
Artificial Intelligence
What's Included:
Ticket management
Agent management
Analytics
Integration with CRM and Omnichannel Dashboard
Enterprise
What's Included:
Up to Unlimited MAU
Customizable peak connections (up to 10 millions concurrency)
Customizable storage
Priority support with committed SLA
Custom deployment (Private/Dedicated cloud or on-premises)
Dedicated communication channel with solution architect
What's Included:
Video conference call
1 on 1 video calls
Group video calls
Analytics
Support on multiple platforms
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