Product Pricing
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Plan Features
Monthly Active Users
Free Sessions per Month
Number of Agents
Channels
Custom Channels
Analytics
Server
Support
Auto Assign Agent
Contact
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
Custom Integration
Lite
IDR 1000K / bulan
Fitur Mencakup:
Up to 1,000 MAU
Up to 1,000 MAU
1000 Free Sessions per Month
1000
Up to 5 Agents
5
WhatsApp, Live Chat, Line, Telegram, FB Messenger, Instagram
WhatsApp, Live Chat, Line, Telegram, FB Messenger, Instagram
-
Basic Analytics
Basic
Shared Server
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Basic Contact
Basic
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
-
-
-
Startup
IDR 1500K / bulan
Fitur Mencakup:
Up to 3,000 MAU
Up to 3,000 MAU
1500 Free Sessions per Month
1500
Up to 5 Agents
5
All Channels and Custom Channels
All Channels and Custom Channels
Custom Channels
Basic Analytics
Basic
Shared Server
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Basic Contact
Basic
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
-
Grow
IDR 3500K / bulan
Fitur Mencakup:
Up to 10,000 MAU
Up to 10,000 MAU
3000 Free Sessions per Month
3000
Up to 10 Agents
10
All Channels and Custom Channels
All Channels and Custom Channels
Custom Channels
Basic Analytics
Basic
Shared Server
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Premium Contact
Premium
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
-
Enterprise
Fitur Mencakup:
Unlimited MAU
Unlimited MAU
5000 Free Sessions per Month
5000
Unlimited Agents
Unlimited Agents
All Channels and Custom Channels
All Channels and Custom Channels
Custom Channels
Customized Analytics
Customized
Dedicated Server
Dedicated
24/7 Dedicated Support and Account Manager
24/7 Dedicated Support and Account Manager
Auto Assign Agent
Premium Contact
Premium
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
Custom Integration
* Terdapat biaya tambahan
Tambahan
Monthly Active Users
IDR 250k untuk tambahan 500 MAU per bulan (hingga 10.000 tambahan MAU)
Number of Agents
IDR 250k untuk tambahan Agent (hingga 7 tambahan Agent)
Mekanisme Harga WhatsApp Business API
Mulai tahun 2022, WhatsApp menggunakan mekanisme Conversation Based Pricing, ketahui lebih lanjut di sini
Harga WhatsApp Business API
Rp 465 untuk Business-Initiated Conversation dan Rp 271 untuk Customer-Initiated Conversation (hanya berlaku untuk nomor Indonesia)**
Sesi berlaku selama 24 jam sejak inisiasi percakapan
Tambahan Nomor WhatsApp
Hubungi tim kami di sini untuk penambahan nomor
Catatan:
** Harga dari WhatsApp (+ Rp 15 untuk Business Initiated atau +1 untuk Customer-Initiated)
Fitur Mencakup:
Business-Initiated Session*
Customer-Initiated Session**
Support Media Message
*WhatsApp Fee + IDR 15
**WhatsApp Fee + IDR 1
Harga Berlangganan:
Hubungi Kami
Fitur Mencakup:
All-in-one dashboard
Audience & engagement insights
Manajemen aktivitas penjualan
Otomatisasi dokumen dan notifikasi
Integrasi ke berbagai sistem
Fitur Mencakup:
Handover To Agent
Hybrid Handling With Human Agent
FAQ Chatbot
Integrate With Your Own Data
Artificial Intelligence
Fitur Mencakup:
Ticket management
Agent management
Analitik
Integrasi CRM dan Omnichannel dashboard
Enterprise
Fitur Mencakup:
Up to Unlimited MAU
Customizable peak connections (up to 10 millions concurrency)
Kustomisasi storage
Priority support with committed SLA
Kustomisasi deployment (Private/Dedicated cloud or on-premises)
Dedikasi saluran komunikasi dengan solution architect
Fitur Mencakup:
Video conference call
1 on 1 video calls
Group video calls
Analitik
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