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Automate Patient Communication with a Fast and Responsive AI Agent
Handle common questions and patient inquiries automatically with an AI-powered agent, enabling faster responses and more efficient service delivery.
Automated Support That Improves the Patient Experience
Your AI Agent can be trained to handle frequently asked questions and basic information requests, helping your administrative team reduce manual workloads and focus on more complex, high-value cases.
Connect Seamlessly Across All Channels
With Qiscus Omnichannel Platform, your AI Agent can respond to patient messages across WhatsApp, Instagram, Facebook, TikTok, and more—all from a single dashboard. Make it easy for patients to connect with your services through the channels they use most.
Accelerate Service, Boost Patient Satisfaction
Deliver a seamless patient experience at scale by automating communication touchpoints and reducing delays across every stage of care.
Simplify Appointment Scheduling and Notifications
Make it easy for patients to book appointments and stay informed about doctor availability or schedule changes. Send automated reminders via WhatsApp to reduce patient wait times and streamline hospital operations.
Deliver a Seamless Teleconsultation Experience
Enable patients to access teleconsultation—via chat or voice call on WhatsApp—anytime, anywhere. Build more personal and trusted connections through convenient, accessible care.
Keep Patients Engaged and Encourage Follow-Up Visits
Keep the conversation going after the visit. Manage follow-up communication through WhatsApp to maintain patient satisfaction and encourage repeat visits to your hospital or clinic.
Stay Connected with Patients After the Visit
Send automated messages with prescription delivery status, payment confirmations, and easily collect patient feedback through surveys, all designed to improve service quality and transparency.
Engage Patients After the Visit Through WhatsApp
Send important updates like service promotions and wellness program information via WhatsApp Broadcast to stay connected with patients and encourage repeat visits to your hospital or clinic.
