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Client Story

53 posts

See how businesses succeed and grow through Qiscus’ agentic customer engagement platform.

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    CClient Story

    KPJ Healthcare Successfully Scales Patient Engagement and Achieves 88% Booking Conversion with Qiscus

    • byQiscus
    • Published on April 15, 2026
    • Updated on April 15, 2026
    • No comments
    What You Will Learn ✅ How KPJ Healthcare scaled to more than 15.500 patient conversations with AI-assisted workflows…
    Panorama JTB Cut Response Time by +70% with Qiscus
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      CClient Story

      How Panorama JTB Cut Response Time by +70% with Qiscus

      • bydeiryl
      • Published on April 8, 2026
      • Updated on April 9, 2026
      • No comments
      What You Will Learn: ✅ How to improve lead quality by 60% with Qiscus Omnichannel Chat ✅ How…
      Paragon’s Digital Transformation
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        CClient Story

        Paragon’s Digital Transformation: Enhancing Product Consultation Efficiency with Qiscus AI

        • byQiscus
        • Published on January 26, 2026
        • Updated on March 18, 2026
        • No comments
        Paragon Technology and Innovation is one of Indonesia’s largest beauty companies, continuously innovating to deliver the best customer…
        How Sucor Sekuritas Scales First Response with Qiscus AgentLabs AI
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          CClient Story

          How Sucor Sekuritas Scales First Response with Qiscus AgentLabs AI

          • bydeiryl
          • Published on December 29, 2025
          • Updated on February 19, 2026
          • No comments
          What You Will Learn: ✅ How Sucor Sekuritas handles high-volume, repetitive banking and trading inquiries with Qiscus AgentLabs✅…
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            CClient Story

            ZAP: +50% Chat Efficiency with AI and the Human Touch

            • byQiscus
            • Published on December 29, 2025
            • Updated on February 19, 2026
            • No comments
            The Challenge: Scaling Conversations Without Losing Human Touch As a leading beauty clinic network, ZAP has long prioritized…
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              CClient Story

              EMZI Care Successfully Transforms Customer Service and Achieves 92% Operational Efficiency with Qiscus

              • byalmasathia
              • Published on December 24, 2025
              • Updated on January 29, 2026
              • No comments
              What You Will Learn ✅ How EMZI Care achieved a 92% increase in operational efficiency with Qiscus Omnichannel✅…
              Boosted Lead Efficiency & MQL Quality with Qiscus AI
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                CClient Story

                How Qiscus AI Boosts Lead and MQL Quality for SDR Teams

                • byalmasathia
                • Published on November 26, 2025
                • Updated on March 18, 2026
                • No comments
                What You Will Learn: ✅ How Qiscus AI automated 53% of all incoming conversations ✅ How lead routing…
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                  CClient Story

                  Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence

                  • bydeiryl
                  • Published on October 3, 2025
                  • Updated on October 8, 2025
                  • No comments
                  What You’ll Learn: ✅ How Lavalen overcame fragmented branch communication✅ How they processed +90% of leads within 30…
                  PCS cut 30% workload with AI Support
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                    CClient Story

                    How PCS Indonesia Uses AI Customer Support to Cut Repetitive Work by 30%

                    • byalmasathia
                    • Published on September 30, 2025
                    • Updated on December 8, 2025
                    • No comments
                    The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
                    How paragon scales with AI
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                      CClient Story

                      14 Brands, 1 Seamless Experience: How Paragon Scales with AI

                      • byalmasathia
                      • Published on September 30, 2025
                      • Updated on January 29, 2026
                      • No comments
                      Paragon is one of Indonesia’s leading beauty companies with multiple well-known brands, including Wardah, Emina, Make Over, and…

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