With WhatsApp Business API, Omnichannel Chat, and AI technology from Qiscus, your team can work faster and more effectively to create meaningful customer conversations that positively impact new customer acquisition conversion rates and loyal customer retention rates for your business.
24/7 automated responses
with AI Agent
Secure and official broadcast
for your brand
Outbound and inbound calls
via WhatsApp
And much more…
+2 Bil
Messages Handled
90%
Sales Increase
92%
Improved Engagement
600%
Optimized Cost
Combine WhatsApp Business API with Qiscus AI Agent technology to ensure every customer chat is automatically answered with relevant responses, just like a direct conversation with a professional customer service team.
WhatsApp Business API allows one WhatsApp Business number to be accessed by multiple agents simultaneously through Qiscus Omnichannel Chat. No more hassle managing numerous numbers and smartphones.
With WhatsApp high open rates, there's a greater chance for broadcast messages to be read by more customers. You can send targeted broadcasts to specific customer segments. And don't worry about your business number getting easily blocked, as broadcasts are sent using the official WhatsApp Business API.
Enable your customer service or sales teams to communicate directly with customers through WhatsApp calls. Build customer trust and unlock new opportunities through more personal conversations.
Qiscus can help your business integrate WhatsApp Business API to automate the process of sending order status information, booking codes, billing reminders, and other important information to customers via one of their favorite chat applications.
Enhance user data security by sending OTP codes via WhatsApp. OTP codes are sent with end-to-end encryption, ensuring data confidentiality and integrity. Using OTP via WhatsApp is also more user-friendly, allowing for a more seamless authentication process.
Maximize the ROI of your Click-to-WhatsApp ads with WhatsApp Business API and Qiscus Meta Ads Tracker add-on, which makes it easier for you to send conversion data from Click-to-WhatsApp Ads campaigns to Meta Ads, automate campaign flows, and various Click-to-WhatsApp ad optimization opportunities.
Increase conversion and customer loyalty by introducing chat commerce on WhatsApp. Allow customers to order and checkout from WhatsApp, facilitate the process of recommending relevant products, and designed to integrate with your business's e-commerce ecosystem.
Streamline cross-functional collaboration and external stakeholder communication with the WhatsApp Group feature. Qiscus Omnichannel Chat centralizes all group conversations, empowering your team to manage multiple WhatsApp groups with greater efficiency.
Qiscus is an official WhatsApp Business Solution Provider. Qiscus solutions use the official WhatsApp Business API, which is secure for your business.
Qiscus solutions are well-integrated with the WhatsApp ecosystem, allowing businesses to send messages in various formats, such as forms, menus, and lists supported by WhatsApp Flow to enrich customer experiences.
Your team can still access WhatsApp Business via the mobile app, while your business simultaneously leverages the WhatsApp Business API with the same number.
In addition to the ability to send messages in large quantities, Qiscus solutions are designed to integrate well with various systems in your business, opening up a wide range of new possibilities.
Discover how Qiscus WhatsApp Business API solution can accelerate your business growth. Fill out the form below, and we will contact you shortly to arrange a demo schedule.