Time to scale your chat!

Choose your preferred plan.
Or consult our experts on your needs.

Monthly

Annually

Save up to 25%

Starter Plan

$30

/month

  • Up to 1000 MAU
  • Up to 4 channels, excluding WhatsApp
  • Auto responder
  • Chat template
  • Ticket-based support with best effort response time.

Customized Plan

Custom Pricing

  • Customised MAU packages
  • All channels
  • WhatsApp channel support
  • Chatbot support
  • Auto responder
  • Chat template
  • Custom deployment (Dedicated Cloud or On-Premise)
  • Priority support with committed SLA
  • Dedicated communication channel with Solution Architect

Monthly

Annually

Save up to 25%

Starter Plan

$49

/month

  • Up to 5000 MAU
  • All standard chat SDK features
  • Ticket-based support
Customized Plan

Custom Pricing

  • Customised MAU Packages
  • Customisable peak connections (up to 10 million concurrency)
  • Customisable storage
  • Chatbot support
  • Custom deployment (Private/Dedicated Cloud or On-Premise)
  • Priority support with committed SLA
  • Dedicated communication channel with Solution Architect

Frequently Asked Questions

A Monthly Active User (MAU) will be defined as a number of unique users who sent or read the message in that particular month. This means we will only consider the users active if they have actually sent or read the messages received. To get full explanation about this, you can go to our Support page

Error 402 means that the subscription of the App ID that you are using already end. Means that you may need to pay to continue the subscription or contact us to resolve the subscription plan.

When your last payment method are using Credit Card and our system failed to charge your card, your bills will be marked as failed. This failed bills will not be shown on Active Bills.

You need to "Change Plan" and select another Payment Method (ex. Bank Transfer) to make payments. Please follow this article about how to change payment method via the "Change Plan" button.

You can read about first payment after upgrading your subscription plan here. In this article, we will guide you on how to make a payment for your outstanding bills. Read More.

Trial

After you create an application, we give you 1-month free trial to your subscription. We will inform you when your trial period will end.

Hold

Hold is a status of your subscription when you have unpaid bills. You must clear your outstanding bills within 7 days. You can read how to make payment.

Inactive

When you have unpaid bills within more than 7 days, your applications will be disabled. You can reenable your applications by making a payment.

Upgrade your application subscription plan on SDK Dashboard by clicking "Change Your Plan" button. On this widget, you also have the status of your subscription. Read more about subscription status here.

#Enabling Conversations

We are enabling conversations around the world because we believe that's what keeps everything going. Are you in?

Want to know more? Let’s talk! Picture of Next Icon