Product Pricing
Choose One Product:
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For small teams who want to use Chatbot and App Center.
Free! Unlimited Service Conversations on WhatsApp
All Channels and Custom Channels*
Live Chat Support
Ticket Support
Scheduler
App Center
5 Agents
Custom Agent Allocations (Web-hook)
Basic Analytics
Chatbot (Web-Hook)
Qiscus Agent Co-Pilot
Basic Contact
24/7 Dedicated Support and Account Manager
Up to 3,000 MAU
Custom Channels*
Auto Assign Agent*
QCRM*
Qiscus Helpdesk*
AgentLabs*
Qiscus Shop*
Meta Ads Tracker*
Customer Data Platform 360*
For teams that need complete and easy-to-integrate omnichannel features.
Free! Unlimited Service Conversations on WhatsApp
All Channels and Custom Channels*
Live Chat Support
Ticket Support
Scheduler
App Center
10 Agents
Custom Agent Allocations (Web-hook)
Basic Analytics
Chatbot (Web-Hook)
Qiscus Agent Co-Pilot
Premium Contact
24/7 Dedicated Support and Account Manager
Up to 10,000 MAU
Custom Channels*
Auto Assign Agent*
QCRM*
Qiscus Helpdesk*
AgentLabs*
Qiscus Shop*
Meta Ads Tracker*
Customer Data Platform 360*
Customized and Scalable omnichannel solutions with dedicated support.
Free! Unlimited Service Conversations on WhatsApp
All Channels and Custom Channels*
Live Chat Support
Ticket Support
Scheduler
App Center
Unlimited Agents
Custom Agent Allocations (Web-hook)
Auto Assign Agent
Customised Analytics*
Chatbot (Web-Hook)
Qiscus Agent Co-Pilot
Premium Contact
Customer Data Platform 360
24/7 Dedicated Support and Account Manager
>10,000 MAU
Custom Integration*
Custom Channels*
QCRM*
Qiscus Helpdesk*
AgentLabs*
Qiscus Shop*
Meta Ads Tracker*
* Additional Charge
Additional Usage Pricing
Monthly Active Users
USD 18.00 per additional 500 MAU per month (up to 10.000 additional MAU). If you need more than 10.000 additional MAU, please contact us.
Additional Number of Agents
USD 18 per additional Agent seat per month (up to 7 additional Agent seats). If you need more than 7 additional agent seats, please contact us.
Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.
Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.
All user-initiated conversations will be categorized as service conversations, which help customers resolve inquiries.
Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).
Please note that these prices are applicable for USD currency only and are subject to change. For prices in other currencies, please click here. The prices charged are subject to adjustments reflecting pricing changes from Meta and/or other circumstances.
Please Contact Us for Subscription Fee Calculations and Other Details
Contact UsWhatsApp API solutions from Qiscus enable your business to deliver a better customer experience through WhatsApp.
Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.
Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.
All user-initiated conversations will be categorized as service conversations, which help customers resolve inquiries.
Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).
Please note that these prices are applicable for USD currency only and are subject to change. For prices in other currencies, please click here. The prices charged are subject to adjustments reflecting pricing changes from Meta and/or other circumstances
Please Contact Us for Subscription Fee Calculations and Other Details
Contact UsConnect with your customers like never before. With WhatsApp Call, you can offer direct, high-quality voice communication, making your support and sales efforts more impactful.
/minutes
Prices shown are in USD and may vary based on your local currency. Pricing information on this page is for Indonesian WhatsApp numbers for calling Indonesian WhatsApp numbers in Indonesia. The pricing is subject to change. For pricing in other countries and currencies, please contact our team. Final charges may be adjusted in response to pricing changes from Meta or other relevant factors.
Speak with our experts to get Tailored Pricing & Solutions.
Contact UsOptimize customer service with Omnichannel Chat and Qiscus AgentLabs—an AI Agent that makes your team more effective at managing multiple customer chats.
Deploy AI Agents Effortlessly, No Code Required
Deploying a reliable AI Agent is simple—no coding skills required. Qiscus AgentLabs is designed for easy implementation and is ideal for both startups and large enterprises.
Smart Handover to The Right Agent
By understanding conversation context and specific keywords, the AI Agent can automatically hand over to an agent from the appropriate division, ensuring every customer gets the support they need.
Maintain a Consistent Brand Voice
With Qiscus AgentLabs, your information sources are processed into relevant chat replies with a customizable language style to always align with your business's character and brand tone.
Build a More Intuitive Chat Experience
AI Agent technology gives you control over the conversation flow. The technology understands context to ensure every chat follows the business scenarios you've created.
Data-Driven Insights for Enhanced AI Performance
With AI analytics and Query Sense, you can easily monitor your AI Agent performance. Use these insights to proactively improve the accuracy and quality of your AI Agent answers.
Flexible Integration with Your Existing Systems
Enhance Qiscus AgentLabs capabilities by integrating it with your technology stack. This ensures smooth data exchange, enabling AI to provide accurate, relevant responses and create more engaging customer interactions.
Get the best price offer by contacting our team.
Contact UsStreamline your sales team's workflow with Qiscus Customer Relationship Management (QCRM), a Sales CRM Platform for managing your sales process in one place.
Leads and Contacts Management
Effortlessly manage all your leads and client contacts with QCRM. Our platform makes it easy for your sales team to keep track of every lead that comes in and organize contact information for each client. Your sales team can spend less time searching for contact information and more time building relationships with potential clients.
Opportunity Tracker
Track and monitor every stage of your sales opportunities in QCRM and stay on top of your sales pipeline and get real-time insights into your team's progress. Our CRM platform helps you ensure that every opportunity is followed up by your sales team efficiently, so you can close deals faster and more effectively.
Task Management
Help your team to know what tasks require their attention and make sure nothing is overlooked. Make your sales team never misses a beat.
Sales Campaign Tracker
Easily monitor the results of your sales promotions and programs in real-time, so you can quickly identify which are working and optimize your sales strategy.
Sales Analytics
Get comprehensive data from your sales team activities, from the number of leads to the number of customers maintained by a salesperson in your team.
Get the best price offer by contacting our team.
Contact UsUse Qiscus Helpdesk and help the customer support or sales teams collaborate with teams from different divisions to give the best solutions to your customers.
Ticket Status Tracker and Tag
Every helpdesk ticket that gets created can be easily tracked for its status. It assists your team in figuring out which tickets should be followed up on immediately.
Assign to a Specific Division or Agent
Tickets can be assigned directly to a certain division or agent, allowing the relevant team or person to be swiftly notified and immediately collaborate to provide the best solution to the customer.
Helpdesk Ticket Analytics
Helping you keep track of the number of tickets received, those that have been responded to, and those that have been resolved. It can also help you measure how quickly your team solves customer problems.
Omnichannel Chat Integration
Qiscus Helpdesk is seamlessly integrated with Omnichannel Chat, so your team can easily create helpdesk tickets directly from Omnichannel Chat.
Get the best price offer by contacting our team.
Contact UsWith the Qiscus In-App Chat SDK, you can quickly develop a chat feature in your app.
Web & Mobile SDK
Qiscus In-App Chat SDK is available for web and mobile app development.
Reliable & Scalable
Our technology and infrastructure are able to handle a large number of users with high concurrency.
Cloud and On-premise Options
Our chat technology can be deployed on a cloud server or an on-premise server to meet your company's needs.
High Priority Technical Support
Our team will provide you with high-priority technical support in full compliance with the agreed-upon SLA.
Dedicated Solution Architect
Qiscus can also provide you with a solution architect professional to assist you in developing chat features in your application.
Get the best price offer by contacting our team.
Contact UsDeliver reliable call center services to your customers with modern call center solutions from Qiscus.
Cloud PBX Phone System
A cloud-based telephone system for call centers that is easily accessible through a web browser, enabling your agents to receive phone calls from customers without the need for complicated and expensive additional devices.
Voice & Video Call
Call center technology from Qiscus allows VoIP audio conversations as well as live video calls, allowing agents to communicate more effectively with customers.
Call Recording
Record every call with your customer, both in audio and video format, for team evaluation purposes and other needs within your company.
Call Center Analytics
Get call center activity data for your convenience in monitoring and evaluating the performance of call center services to customers.
Get the best price offer by contacting our team.
Contact Us