Product Pricing

Simple pricing.
Tons of benefit.

    Choose One Product:

  • Omnichannel Chat
    Omnichannel Chat
    Omnichannel Chat icon
  • WhatsApp API Only
    WhatsApp API Only
    WhatsApp API Only icon
  • WhatsApp Call
    WhatsApp Call
    WhatsApp Call icon
  • AgentLabs
    AgentLabs
    AgentLabs icon
  • CRM
    CRM
    CRM icon
  • Helpdesk
    Helpdesk
    Helpdesk icon
  • In-App Chat SDK
    In-App Chat SDK
    In-App Chat SDK icon
  • Call Center
    Call Center
    Call Center icon

Omnichannel Chat

Enjoy all features with our free trial

Startup

For small teams who want to use Chatbot and App Center.

USD 115
/month
Get a Demo
  • Free! Unlimited Service Conversations on WhatsApp

  • All Channels and Custom Channels*

  • Live Chat Support

  • Ticket Support

  • Scheduler

  • App Center


  • 5 Agents

  • Custom Agent Allocations (Web-hook)


  • Basic Analytics


  • Chatbot (Web-Hook)

  • Qiscus Agent Co-Pilot


  • Basic Contact


  • 24/7 Dedicated Support and Account Manager


  • Up to 3,000 MAU

Additional Features:
  • Custom Channels*

  • Auto Assign Agent*

  • QCRM*

  • Qiscus Helpdesk*

  • AgentLabs*

  • Qiscus Shop*

  • Meta Ads Tracker*

  • Customer Data Platform 360*

Grow

For teams that need complete and easy-to-integrate omnichannel features.

USD 270
/month
Get a Demo
  • Free! Unlimited Service Conversations on WhatsApp

  • All Channels and Custom Channels*

  • Live Chat Support

  • Ticket Support

  • Scheduler

  • App Center


  • 10 Agents

  • Custom Agent Allocations (Web-hook)


  • Basic Analytics


  • Chatbot (Web-Hook)

  • Qiscus Agent Co-Pilot


  • Premium Contact


  • 24/7 Dedicated Support and Account Manager


  • Up to 10,000 MAU

Additional Features:
  • Custom Channels*

  • Auto Assign Agent*

  • QCRM*

  • Qiscus Helpdesk*

  • AgentLabs*

  • Qiscus Shop*

  • Meta Ads Tracker*

  • Customer Data Platform 360*

Enterprise

Customized and Scalable omnichannel solutions with dedicated support.

Let's chat
Custom Pricing
Contact Us
  • Free! Unlimited Service Conversations on WhatsApp

  • All Channels and Custom Channels*

  • Live Chat Support

  • Ticket Support

  • Scheduler

  • App Center


  • Unlimited Agents

  • Custom Agent Allocations (Web-hook)

  • Auto Assign Agent


  • Customised Analytics*


  • Chatbot (Web-Hook)

  • Qiscus Agent Co-Pilot


  • Premium Contact

  • Customer Data Platform 360


  • 24/7 Dedicated Support and Account Manager


  • >10,000 MAU

Additional Features:
  • Custom Integration*

  • Custom Channels*

  • QCRM*

  • Qiscus Helpdesk*

  • AgentLabs*

  • Qiscus Shop*

  • Meta Ads Tracker*

* Additional Charge

Additional Usage Pricing

Monthly Active Users

  • USD 18.00 per additional 500 MAU per month (up to 10.000 additional MAU). If you need more than 10.000 additional MAU, please contact us.

Additional Number of Agents

  • USD 18 per additional Agent seat per month (up to 7 additional Agent seats). If you need more than 7 additional agent seats, please contact us.

WhatsApp Per Message Pricing

Please note that these prices are applicable for USD currency only and are subject to change. For prices in other currencies, please click here. The prices charged are subject to adjustments reflecting pricing changes from Meta and/or other circumstances.

Whatsapp API Only

WhatsApp API solutions from Qiscus enable your business to deliver a better customer experience through WhatsApp.

Please note that these prices are applicable for USD currency only and are subject to change. For prices in other currencies, please click here. The prices charged are subject to adjustments reflecting pricing changes from Meta and/or other circumstances

AI Agent

Optimize customer service with Omnichannel Chat and Qiscus AgentLabs—an AI Agent that makes your team more effective at managing multiple customer chats.

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  • Deploy AI Agents Effortlessly, No Code Required included

    Deploy AI Agents Effortlessly, No Code Required

    Deploying a reliable AI Agent is simple—no coding skills required. Qiscus AgentLabs is designed for easy implementation and is ideal for both startups and large enterprises.

  • Smart Handover to The Right Agent included

    Smart Handover to The Right Agent

    By understanding conversation context and specific keywords, the AI Agent can automatically hand over to an agent from the appropriate division, ensuring every customer gets the support they need.

  • Maintain a Consistent Brand Voice included

    Maintain a Consistent Brand Voice

    With Qiscus AgentLabs, your information sources are processed into relevant chat replies with a customizable language style to always align with your business's character and brand tone.

  • Build a More Intuitive Chat Experience included

    Build a More Intuitive Chat Experience

    AI Agent technology gives you control over the conversation flow. The technology understands context to ensure every chat follows the business scenarios you've created.

  • Data-Driven Insights for Enhanced AI Performance included

    Data-Driven Insights for Enhanced AI Performance

    With AI analytics and Query Sense, you can easily monitor your AI Agent performance. Use these insights to proactively improve the accuracy and quality of your AI Agent answers.

  • Flexible Integration with Your Existing Systems included

    Flexible Integration with Your Existing Systems

    Enhance Qiscus AgentLabs capabilities by integrating it with your technology stack. This ensures smooth data exchange, enabling AI to provide accurate, relevant responses and create more engaging customer interactions.

CRM

Streamline your sales team's workflow with Qiscus Customer Relationship Management (QCRM), a Sales CRM Platform for managing your sales process in one place.

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  • Leads and Contacts Management included

    Leads and Contacts Management

    Effortlessly manage all your leads and client contacts with QCRM. Our platform makes it easy for your sales team to keep track of every lead that comes in and organize contact information for each client. Your sales team can spend less time searching for contact information and more time building relationships with potential clients.

  • Opportunity Tracker included

    Opportunity Tracker

    Track and monitor every stage of your sales opportunities in QCRM and stay on top of your sales pipeline and get real-time insights into your team's progress. Our CRM platform helps you ensure that every opportunity is followed up by your sales team efficiently, so you can close deals faster and more effectively.

  • Task Management included

    Task Management

    Help your team to know what tasks require their attention and make sure nothing is overlooked. Make your sales team never misses a beat.

  • Sales Campaign Tracker included

    Sales Campaign Tracker

    Easily monitor the results of your sales promotions and programs in real-time, so you can quickly identify which are working and optimize your sales strategy.

  • Sales Analytics included

    Sales Analytics

    Get comprehensive data from your sales team activities, from the number of leads to the number of customers maintained by a salesperson in your team.

Helpdesk Ticketing System

Use Qiscus Helpdesk and help the customer support or sales teams collaborate with teams from different divisions to give the best solutions to your customers.

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  • Ticket Status Tracker and Tag included

    Ticket Status Tracker and Tag

    Every helpdesk ticket that gets created can be easily tracked for its status. It assists your team in figuring out which tickets should be followed up on immediately.

  • Assign to a Specific Division or Agent included

    Assign to a Specific Division or Agent

    Tickets can be assigned directly to a certain division or agent, allowing the relevant team or person to be swiftly notified and immediately collaborate to provide the best solution to the customer.

  • Helpdesk Ticket Analytics included

    Helpdesk Ticket Analytics

    Helping you keep track of the number of tickets received, those that have been responded to, and those that have been resolved. It can also help you measure how quickly your team solves customer problems.

  • Omnichannel Chat Integration included

    Omnichannel Chat Integration

    Qiscus Helpdesk is seamlessly integrated with Omnichannel Chat, so your team can easily create helpdesk tickets directly from Omnichannel Chat.

In-App Chat SDK

With the Qiscus In-App Chat SDK, you can quickly develop a chat feature in your app.

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  • Web & Mobile SDK included

    Web & Mobile SDK

    Qiscus In-App Chat SDK is available for web and mobile app development.

  • Reliable & Scalable included

    Reliable & Scalable

    Our technology and infrastructure are able to handle a large number of users with high concurrency.

  • Cloud and On-premise Options included

    Cloud and On-premise Options

    Our chat technology can be deployed on a cloud server or an on-premise server to meet your company's needs.

  • High Priority Technical Support included

    High Priority Technical Support

    Our team will provide you with high-priority technical support in full compliance with the agreed-upon SLA.

  • Dedicated Solution Architect included

    Dedicated Solution Architect

    Qiscus can also provide you with a solution architect professional to assist you in developing chat features in your application.

Call Center

Deliver reliable call center services to your customers with modern call center solutions from Qiscus.

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  • Cloud PBX Phone System included

    Cloud PBX Phone System

    A cloud-based telephone system for call centers that is easily accessible through a web browser, enabling your agents to receive phone calls from customers without the need for complicated and expensive additional devices.

  • Voice & Video Call included

    Voice & Video Call

    Call center technology from Qiscus allows VoIP audio conversations as well as live video calls, allowing agents to communicate more effectively with customers.

  • Call Recording included

    Call Recording

    Record every call with your customer, both in audio and video format, for team evaluation purposes and other needs within your company.

  • Call Center Analytics included

    Call Center Analytics

    Get call center activity data for your convenience in monitoring and evaluating the performance of call center services to customers.

Trusted by Thousands Reputable Companies

FAQ

How to create an account and subscribe to Qiscus services?

It's easy, just contact Qiscus via WhatsApp or fill out the demo request form on www.qiscus.com to request a demo session and our team will contact you to help you choose a service package that suits your company's needs.

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