Product Pricing
Simple pricing. Tons of benefit.
Omnichannel Chat
Empower Your Team to Deliver Delightful Customer Experience
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Startup
USD 115/month
Grow
USD 270/month
Enterprise
Custom Pricing
Included
Not available
Included in every plan
Free! Unlimited Service Conversations on WhatsApp
All Channels and Custom Channels*
Live Chat Support
Ticket Support
Scheduler
App Center
Custom Agent Allocations (Web-hook)
Chatbot (Web-Hook)
Available as add-ons for every plan
Custom Channels*
QCRM*
Qiscus Helpdesk*
AgentLabs*
Qiscus Shop*
Meta Ads Tracker*
Additional Usage Pricing
Monthly Active Users
USD 18.00 per additional 500 MAU per month (up to 10.000 additional MAU). If you need more than 10.000 additional MAU, please contact us.
Additional Number of Agents
USD 18 per additional Agent seat per month (up to 7 additional Agent seats). If you need more than 7 additional agent seats, please contact us.
WhatsApp API Only
WhatsApp API solutions from Qiscus enable your business to deliver a better customer experience through WhatsApp.
WhatsApp Per Message Pricing
Marketing Conversation
Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.
Utility Conversation
Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.
Service Conversation
All user-initiated conversations will be categorized as service conversations, which help customers resolve inquiries.
Authentication Conversation
Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).
Please note that these prices are applicable for USD currency only and are subject to change. For prices in other currencies, please click here. The prices charged are subject to adjustments reflecting pricing changes from Meta and/or other circumstances.
WhatsApp Business Calling API
Connect with your customers like never before. With WhatsApp Call, you can offer direct, high-quality voice communication, making your support and sales efforts more impactful.
Inbound Call
Outbound Call
Prices shown are in USD and may vary based on your local currency. Pricing information on this page is for Indonesian WhatsApp numbers for calling Indonesian WhatsApp numbers in Indonesia. The pricing is subject to change. For pricing in other countries and currencies, please contact our team. Final charges may be adjusted in response to pricing changes from Meta or other relevant factors.
AI Agent
Optimize customer service with Omnichannel Chat and Qiscus AgentLabs—an AI Agent that makes your team more effective at managing multiple customer chats.
Deploy AI Agents Effortlessly, No Code Required
Deploying a reliable AI Agent is simple—no coding skills required. Qiscus AgentLabs is designed for easy implementation and is ideal for both startups and large enterprises.
Smart Handover to The Right Agent
By understanding conversation context and specific keywords, the AI Agent can automatically hand over to an agent from the appropriate division, ensuring every customer gets the support they need.
Maintain a Consistent Brand Voice
With Qiscus AgentLabs, your information sources are processed into relevant chat replies with a customizable language style to always align with your business's character and brand tone.
Build a More Intuitive Chat Experience
AI Agent technology gives you control over the conversation flow. The technology understands context to ensure every chat follows the business scenarios you've created.
Data-Driven Insights for Enhanced AI Performance
With AI analytics and Query Sense, you can easily monitor your AI Agent performance. Use these insights to proactively improve the accuracy and quality of your AI Agent answers.
Flexible Integration with Your Existing Systems
Enhance Qiscus AgentLabs capabilities by integrating it with your technology stack. This ensures smooth data exchange, enabling AI to provide accurate, relevant responses and create more engaging customer interactions.
CRM
Streamline your sales team's workflow with Qiscus Customer Relationship Management (QCRM), a Sales CRM Platform for managing your sales process in one place.
Leads and Contacts Management
Effortlessly manage all your leads and client contacts with QCRM. Our platform makes it easy for your sales team to keep track of every lead that comes in and organize contact information for each client. Your sales team can spend less time searching for contact information and more time building relationships with potential clients.
Opportunity Tracker
Track and monitor every stage of your sales opportunities in QCRM and stay on top of your sales pipeline and get real-time insights into your team's progress. Our CRM platform helps you ensure that every opportunity is followed up by your sales team efficiently, so you can close deals faster and more effectively.
Task Management
Help your team to know what tasks require their attention and make sure nothing is overlooked. Make your sales team never misses a beat.
Sales Campaign Tracker
Easily monitor the results of your sales promotions and programs in real-time, so you can quickly identify which are working and optimize your sales strategy.
Sales Analytics
Get comprehensive data from your sales team activities, from the number of leads to the number of customers maintained by a salesperson in your team.
Helpdesk Ticketing System
Resolve customer issues faster with a complete ticketing system — track, tag, assign, and manage every conversation across channels, all in one place.
Essential
Everything a growing team needs to organize and resolve tickets.
Group
Add SLAs, satisfaction ratings, and advanced forms as your team scales.
Compare all features
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*
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* AI generative search is billed separately based on token usage. * Includes 4 email accounts; additional email accounts are available as a paid add-on.
Call Center
Deliver reliable call center services to your customers with modern call center solutions from Qiscus.
Cloud PBX Phone System
A cloud-based telephone system for call centers that is easily accessible through a web browser, enabling your agents to receive phone calls from customers without the need for complicated and expensive additional devices.
Voice & Video Call
Call center technology from Qiscus allows VoIP audio conversations as well as live video calls, allowing agents to communicate more effectively with customers.
Call Recording
Record every call with your customer, both in audio and video format, for team evaluation purposes and other needs within your company.
Call Center Analytics
Get call center activity data for your convenience in monitoring and evaluating the performance of call center services to customers.
