Qiscus pricing, built around your team and channels
Tell us what you need - Omnichannel Chat, AI agents, CRM, helpdesk, or the WhatsApp Business API on its own - and our sales team will send one quote for your setup.
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What your price is based on
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The products you use
Pick what your team needs: Omnichannel Chat, the WhatsApp Business API on its own, AI agents, CRM, helpdesk or call center.
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Your team and your customers
Plans follow the number of agents on your team and the customers you talk to each month.
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Channels and add-ons
Connect the channels your customers use. Custom channels, Qiscus CRM and Meta Ads Tracker are available as add-ons.
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WhatsApp messages
Charged per message, by message type and your customer's country, based on Meta's rates.
How WhatsApp pricing works
Request your Qiscus quote
Fill in the form and our sales team will contact you to understand your team, channels and message volume, then send you a quote.
Already a Qiscus customer? Your account manager or our support team can help with your plan and rates.
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Frequently Asked Questions (FAQ)
Your price depends on what you use: the Qiscus products you choose, the number of agents on your team, the customers you serve each month, and the channels and add-ons you connect. WhatsApp messages are charged separately, per message. Our sales team puts it all in one quote for your setup.
Each delivered message is charged, based on Meta's rate for its category - marketing, utility, authentication or service - and your customer's country. For eligible conversations that start from a Click-to-WhatsApp ad, Meta charges nothing for messages for up to 7 days, counted from your reply within 24 hours. Our team can walk you through the details in a meeting.
Your quote covers the Qiscus products and plan that fit your team, the number of agents and customers it includes, and any add-ons. Our sales team also explains how WhatsApp message charges apply to the volume you expect.
You can pay by credit or debit card, as long as the card supports online payments. Companies with a contract can pay by invoice, through bank transfer.
Qiscus charges tax as the applicable tax laws require. For tax information or documents about your company's transactions with Qiscus, contact your account manager or our support team.
Contact your account manager or our support team. They can help you upgrade your plan and tell you the rates that apply to your account.
