How We Handle 10 Million Concurrent User Connections and 5 Million Messages Per Minute Throughput
Scalability has always been a priority in Qiscus. Our Research and Development (R&D) team has completed an extensive research and benchmarking…
Establishing Firmer Footing with A Brand New Website
Time couldn’t have flown faster; it seems like it was just yesterday that we wrote our year-end reflection…
How to Integrate Qiscus Smart Agent Allocation to CRM
Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
How to Embed Your Chatbot to Mobile App Using Qiscus Chat SDK
Customer expectation today, related to high-speed response to any business or services is very high. People are expecting…
A Year-End Reflection: Serving Others by Enabling Conversations
As people were making plans and packing up yet another box of fireworks to welcome the new year,…
Managing Multichannel Customer Service Chats for Better Experience
Chat apps are used increasingly more and more in Indonesia. According to a research conducted on 1,400 participants…
Meeting Your New Customers’ Expectations with Fintech
In early November 2018, the 112th Qiscus TechTalk was held, touching on how financial technology (fintech) can be…
How Qiscus Helps Talenta Enabling Conversations for Employees
These days many business enterprises try to transform their business digitally. Talenta, a cloud-based Software as a Service…
Smoothing The Transition Between Chatbot and Human Customer Service
Currently, chatbot is used predominantly for provision of customer service. Many businesses use chatbot to help the human…
Welcoming The Holy Month of Ramadan
Welcoming the holy month of Ramadan, Moslems around the world are vying to give alms. Just like HR…
