Personalized Conversations: Increase Your Brand’s Customer Engagement
Interacting with customers through good service and pleasant communication creates a positive customer experience, which is an essential…
Get More Loyal Customers with Messenger API for Instagram
Over the past decade, Instagram has become one of the most popular social media platforms with the highest…
How does Chocochips Boutique increase its sales up to 2 times with Qiscus Multichannel Chat
Chocochips Boutique is one out of millions of retailers in the fashion industry which self-manufactures its own apparels.…
Discover Your Brand’s Customer Satisfaction Rate with Qiscus CSAT Survey Tool
The CSAT (Customer Satisfaction) Survey Tool is an application which can be used by businesses to collect customer…
Creating a Chatbot in Multichannel Chat: Qiscus Robolabs
During Qiscus’ yearly webinar, Conversa 1.0, held at the end of the previous quarter, Qiscus launched a new…
Chatbot: AI Development to Improve Customer Experience
In doing business, customers are very influential to the growth and profit of any business. As someone who…
Customer Loyalty: Service Effectiveness, Efficiency and Empathy
Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
11 Ways to Use Message Templates on WhatsApp Business API
Message Templates on the WhatsApp Business API are not ordinary outbound messages. Within the same dashboard, businesses can…
5 Reasons to Use WhatsApp API to Send Notifications
WhatsApp API is a short message application with great potential for businesses. One of the features business owners…
Delving into WhatsApp Business API
In order to be used for more advanced business needs, WhatsApp released its WhatsApp Business API which is…
