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Client Story

49 posts

See how businesses succeed and grow through Qiscus’ agentic customer engagement platform.

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    CClient Story

    How Sucor Sekuritas Scales First Response with Qiscus AgentLabs AI

    • bydeiryl
    • Published on December 29, 2025
    • Updated on January 2, 2026
    • No comments
    What You Will Learn: ✅ How Sucor Sekuritas handles high-volume, repetitive banking and trading inquiries with Qiscus AgentLabs✅…
    Blending Technology and Human Warmth: How ZAP Scaled +50% Customer Conversations Efficiency with AI
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      CClient Story

      Blending Technology and Human Warmth: How ZAP Scaled +50% Customer Conversations Efficiency with AI

      • byQiscus
      • Published on December 29, 2025
      • Updated on December 29, 2025
      • No comments
      The Challenge: Scaling Conversations Without Losing Human Touch As a leading beauty clinic network, ZAP has long prioritized…
      Emzi Care success story
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        CClient Story

        EMZI Care Successfully Transforms Customer Service and Achieves 92% Operational Efficiency with Qiscus

        • byalmasathia
        • Published on December 24, 2025
        • Updated on December 26, 2025
        • No comments
        What You Will Learn ✅ How EMZI Care achieved a 92% increase in operational efficiency with Qiscus Omnichannel✅…
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          CClient Story

          Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence

          • bydeiryl
          • Published on October 3, 2025
          • Updated on October 8, 2025
          • No comments
          What You’ll Learn: ✅ How Lavalen overcame fragmented branch communication✅ How they processed +90% of leads within 30…
          PCS cut 30% workload with AI Support
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            CClient Story

            How PCS Indonesia Uses AI Customer Support to Cut Repetitive Work by 30%

            • byalmasathia
            • Published on September 30, 2025
            • Updated on December 8, 2025
            • No comments
            The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
            How paragon scales with AI
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              CClient Story

              14 Brands, 1 Seamless Experience: How Paragon Scales with AI

              • byalmasathia
              • Published on September 30, 2025
              • Updated on October 15, 2025
              • No comments
              Paragon is one of Indonesia’s leading beauty companies with multiple well-known brands, including Wardah, Emina, Make Over, and…
              Bank Raya Reduced Average Resolution Time
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                CClient Story

                Bank Raya Successfully Reduced Average Resolution Time by 97.6% with Qiscus

                • byQiscus
                • Published on July 8, 2025
                • Updated on December 5, 2025
                • No comments
                What You Will Learn: ✅ How to overcome customer service bottlenecks with Qiscus Omnichannel ✅ How to improve…
                Kasoem Increased Customer Satisfaction
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                  CClient Story

                  Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus

                  • byQiscus
                  • Published on July 8, 2025
                  • Updated on July 15, 2025
                  • No comments
                  Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…
                  the success of Pegadaian
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                    CClient Story

                    How Pegadaian Transform Payment Reminders and Achieves 92.7% On-Time Payment

                    • byalmasathia
                    • Published on July 24, 2024
                    • Updated on November 28, 2025
                    • No comments
                    PT Pegadaian Indonesia, a State-Owned Enterprise (SOE) having corporate standing, is a key player in the pawn industry.…
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                      CClient Story

                      Gmedia: Achieves 70% Revenue Growth with Qiscus Omnichannel Chat

                      • byBima Sandria
                      • Published on November 28, 2023
                      • Updated on November 21, 2025
                      • No comments
                      For Gmedia, increasing its business revenue and growth begins with excellent customer service. Also known as PT Media…

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