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Client Story

51 posts

See how businesses succeed and grow through Qiscus’ agentic customer engagement platform.

Paragon’s Digital Transformation
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    CClient Story

    Paragon’s Digital Transformation: Enhancing Product Consultation Efficiency with Qiscus AI

    • byQiscus
    • Published on January 26, 2026
    • Updated on January 29, 2026
    • No comments
    Paragon Technology and Innovation is one of Indonesia’s largest beauty companies, continuously innovating to deliver the best customer…
    How Sucor Sekuritas Scales First Response with Qiscus AgentLabs AI
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      CClient Story

      How Sucor Sekuritas Scales First Response with Qiscus AgentLabs AI

      • bydeiryl
      • Published on December 29, 2025
      • Updated on January 29, 2026
      • No comments
      What You Will Learn: ✅ How Sucor Sekuritas handles high-volume, repetitive banking and trading inquiries with Qiscus AgentLabs✅…
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        CClient Story

        Blending Technology and Human Warmth: How ZAP Scaled +50% Customer Conversations Efficiency with AI

        • byQiscus
        • Published on December 29, 2025
        • Updated on January 29, 2026
        • No comments
        The Challenge: Scaling Conversations Without Losing Human Touch As a leading beauty clinic network, ZAP has long prioritized…
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          CClient Story

          EMZI Care Successfully Transforms Customer Service and Achieves 92% Operational Efficiency with Qiscus

          • byalmasathia
          • Published on December 24, 2025
          • Updated on January 29, 2026
          • No comments
          What You Will Learn ✅ How EMZI Care achieved a 92% increase in operational efficiency with Qiscus Omnichannel✅…
          Boosted Lead Efficiency & MQL Quality with Qiscus AI
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            CClient Story

            Qiscus SDR Team Boosted Lead Efficiency & MQL Quality with Qiscus AI

            • byalmasathia
            • Published on November 26, 2025
            • Updated on February 11, 2026
            • No comments
            What You Will Learn:✅ How Qiscus AI automated 53% of all incoming conversations ✅ How lead routing accuracy…
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              CClient Story

              Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence

              • bydeiryl
              • Published on October 3, 2025
              • Updated on October 8, 2025
              • No comments
              What You’ll Learn: ✅ How Lavalen overcame fragmented branch communication✅ How they processed +90% of leads within 30…
              PCS cut 30% workload with AI Support
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                CClient Story

                How PCS Indonesia Uses AI Customer Support to Cut Repetitive Work by 30%

                • byalmasathia
                • Published on September 30, 2025
                • Updated on December 8, 2025
                • No comments
                The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
                How paragon scales with AI
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                  CClient Story

                  14 Brands, 1 Seamless Experience: How Paragon Scales with AI

                  • byalmasathia
                  • Published on September 30, 2025
                  • Updated on January 29, 2026
                  • No comments
                  Paragon is one of Indonesia’s leading beauty companies with multiple well-known brands, including Wardah, Emina, Make Over, and…
                  Bank Raya Reduced Average Resolution Time
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                    CClient Story

                    Bank Raya Successfully Reduced Average Resolution Time by 97.6% with Qiscus

                    • byQiscus
                    • Published on July 8, 2025
                    • Updated on December 5, 2025
                    • No comments
                    What You Will Learn: ✅ How to overcome customer service bottlenecks with Qiscus Omnichannel ✅ How to improve…
                    Kasoem Increased Customer Satisfaction
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                      CClient Story

                      Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus

                      • byQiscus
                      • Published on July 8, 2025
                      • Updated on July 15, 2025
                      • No comments
                      Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…

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