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  • WhatsApp API
  • Product
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  • Indonesian Blog
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Client Story

43 posts

In this section, you will find many client stories on how you can leverage our chat technologies to be able to help your company productivity, business process, and many more. Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

CClient Story
Bank Raya Reduced Average Resolution Time
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    Bank Raya Successfully Reduced Average Resolution Time by 97.6% with Qiscus

    • byQiscus
    • Published on July 8, 2025
    • Updated on July 8, 2025
    • No comments
    What You Will Learn: ✅ How to overcome customer service bottlenecks with Qiscus Omnichannel ✅ How to improve…
    CClient Story
    Kasoem Increased Customer Satisfaction
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      Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus

      • byQiscus
      • Published on July 8, 2025
      • Updated on July 15, 2025
      • No comments
      Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…
      CClient Story
      the success of Pegadaian
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        How Pegadaian Transform Payment Reminders and Achieves 92.7% On-Time Payment

        • byalmasathia
        • Published on July 24, 2024
        • No comments
        PT Pegadaian Indonesia, a State-Owned Enterprise (SOE) having corporate standing, is a key player in the pawn industry.…
        CClient Story
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          Gmedia: Achieves 70% Revenue Growth with Qiscus Omnichannel Chat

          • byBima Sandria
          • Published on November 28, 2023
          • No comments
          For Gmedia, increasing its business revenue and growth begins with excellent customer service. Also known as PT Media…
          CClient Story
          Increase Traffic by up to 3 Times with WhatsApp Business API
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            Citranet: Increase Traffic by up to 3 Times with WhatsApp Business API

            • byBima Sandria
            • Published on June 22, 2023
            • No comments
            Citranet is an Internet service provider company (ISP) located in Yogyakarta. Citranet as an enterprise focuses on providing…
            CClient Story
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              Oxygen.id Home: Increase Over 50% Traffic with Qiscus Omnichannel Chat

              • byWeni Anggriani
              • Published on February 9, 2023
              • Updated on February 5, 2025
              • No comments
              Telecommunication network services have evolved into one of the most important commodities in Indonesian society. Every year, Indonesia’s…
              CClient Story
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                How eFishery Optimizes Communication with Customers and Users

                • byWeni Anggriani
                • Published on February 3, 2023
                • No comments
                Founded in 2013, eFishery is the first Aquaculture Intelligence startup to develop innovations in the aquaculture sector. eFishery…
                CClient Story
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                  How does SeaBank Indonesia Optimize its Customer Service?

                  • byNaura Aufa A.
                  • Published on October 4, 2022
                  • No comments
                  SeaBank Indonesia, formerly known as Bank BKE, is a public bank in Indonesia. With a mission to provide…
                  CClient Story
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                    FIFADA Achieves 90% Customer Satisfaction with Qiscus Omnichannel Chat

                    • byQiscus Editorial Team
                    • Published on September 19, 2022
                    • Updated on December 10, 2024
                    • No comments
                    PT Federal International Finance (FIFGROUP) is a company that focuses on financial services for the various needs of…
                    CClient Story
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                      Netciti: Increased Response Rate to 95% with Qiscus Omnichannel Chat

                      • byWeni Anggriani
                      • Published on July 27, 2022
                      • No comments
                      The ability to improve the customer experience is a dream for many companies. Along with the changing times,…

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