More than Auto-responder: How PCS turned AI into a Decision-maker
The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
14 Brands, 1 Seamless Experience: How Paragon Scales with AI
Paragon is one of Indonesia’s leading beauty companies with multiple well-known brands, including Wardah, Emina, Make Over, and…
Bank Raya Successfully Reduced Average Resolution Time by 97.6% with Qiscus
What You Will Learn: ✅ How to overcome customer service bottlenecks with Qiscus Omnichannel ✅ How to improve…
Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus
Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…
How Pegadaian Transform Payment Reminders and Achieves 92.7% On-Time Payment
PT Pegadaian Indonesia, a State-Owned Enterprise (SOE) having corporate standing, is a key player in the pawn industry.…
Gmedia: Achieves 70% Revenue Growth with Qiscus Omnichannel Chat
For Gmedia, increasing its business revenue and growth begins with excellent customer service. Also known as PT Media…
Citranet: Increase Traffic by up to 3 Times with WhatsApp Business API
Citranet is an Internet service provider company (ISP) located in Yogyakarta. Citranet as an enterprise focuses on providing…
Oxygen.id Home: Increase Over 50% Traffic with Qiscus Omnichannel Chat
Telecommunication network services have evolved into one of the most important commodities in Indonesian society. Every year, Indonesia’s…
How eFishery Optimizes Communication with Customers and Users
Founded in 2013, eFishery is the first Aquaculture Intelligence startup to develop innovations in the aquaculture sector. eFishery…
How does SeaBank Indonesia Optimize its Customer Service?
SeaBank Indonesia, formerly known as Bank BKE, is a public bank in Indonesia. With a mission to provide…
