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Omnichannel Conversational Platform
  • Home
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  • WhatsApp API
  • Product
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  • Indonesian Blog
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Client Story

46 posts

See how businesses succeed and grow through Qiscus’ agentic customer engagement platform.

CClient Story
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    Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence

    • bydeiryl
    • Published on October 3, 2025
    • Updated on October 8, 2025
    • No comments
    What You’ll Learn: ✅ How Lavalen overcame fragmented branch communication✅ How they processed +90% of leads within 30…
    CClient Story
    PCS cut 30% workload with AI Support
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      How PCS Indonesia Uses AI Customer Support to Cut Repetitive Work by 30%

      • byalmasathia
      • Published on September 30, 2025
      • Updated on October 15, 2025
      • No comments
      The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
      CClient Story
      How paragon scales with AI
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        14 Brands, 1 Seamless Experience: How Paragon Scales with AI

        • byalmasathia
        • Published on September 30, 2025
        • Updated on October 15, 2025
        • No comments
        Paragon is one of Indonesia’s leading beauty companies with multiple well-known brands, including Wardah, Emina, Make Over, and…
        CClient Story
        Bank Raya Reduced Average Resolution Time
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          Bank Raya Successfully Reduced Average Resolution Time by 97.6% with Qiscus

          • byQiscus
          • Published on July 8, 2025
          • Updated on July 8, 2025
          • No comments
          What You Will Learn: ✅ How to overcome customer service bottlenecks with Qiscus Omnichannel ✅ How to improve…
          CClient Story
          Kasoem Increased Customer Satisfaction
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            Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus

            • byQiscus
            • Published on July 8, 2025
            • Updated on July 15, 2025
            • No comments
            Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…
            CClient Story
            the success of Pegadaian
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              How Pegadaian Transform Payment Reminders and Achieves 92.7% On-Time Payment

              • byalmasathia
              • Published on July 24, 2024
              • No comments
              PT Pegadaian Indonesia, a State-Owned Enterprise (SOE) having corporate standing, is a key player in the pawn industry.…
              CClient Story
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                Gmedia: Achieves 70% Revenue Growth with Qiscus Omnichannel Chat

                • byBima Sandria
                • Published on November 28, 2023
                • No comments
                For Gmedia, increasing its business revenue and growth begins with excellent customer service. Also known as PT Media…
                CClient Story
                Increase Traffic by up to 3 Times with WhatsApp Business API
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                  Citranet: Increase Traffic by up to 3 Times with WhatsApp Business API

                  • byBima Sandria
                  • Published on June 22, 2023
                  • No comments
                  Citranet is an Internet service provider company (ISP) located in Yogyakarta. Citranet as an enterprise focuses on providing…
                  CClient Story
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                    Oxygen.id Home: Increase Over 50% Traffic with Qiscus Omnichannel Chat

                    • byWeni Anggriani
                    • Published on February 9, 2023
                    • Updated on February 5, 2025
                    • No comments
                    Telecommunication network services have evolved into one of the most important commodities in Indonesian society. Every year, Indonesia’s…
                    CClient Story
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                      How eFishery Optimizes Communication with Customers and Users

                      • byWeni Anggriani
                      • Published on February 3, 2023
                      • No comments
                      Founded in 2013, eFishery is the first Aquaculture Intelligence startup to develop innovations in the aquaculture sector. eFishery…

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