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Omnichannel Conversational Platform
  • Home
  • Insight
  • News
  • Tutorial
  • WhatsApp API
  • Product
  • Client Story
  • Indonesian Blog
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Insight

188 posts

Get the latest insight about chat and any kind of Real-Time Communication Technologies. Be the most updated company by implementing in-app chat feature and conversational UI within your apps and businesses.

We are B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
Reinforcement Learning Vs Reinforcement Learning Human Feedback
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    Reinforcement Learning vs. Reinforcement Learning from Human Feedback: What’s the Difference?

    • byAnggun Puspa Mahareja
    • Published on March 17, 2025
    • No comments
    In the development of artificial intelligence (AI), two primary methods for training AI agents in decision-making are Reinforcement…
    IInsight
    Multimodal RAG in Business Retail
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      The Application of Multimodal RAG in Retail Business to Provide a More Enjoyable Shopping Experience

      • byAnggun Puspa Mahareja
      • Published on March 14, 2025
      • No comments
      Using Multimodal RAG to enhance customer shopping experiences, from precise product recommendations to easy visual searches! Retail businesses…
      IInsight
      RAG for Retail Business
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        RAG: AI Solution for Faster, More Accurate & Relevant Retail

        • byAnggun Puspa Mahareja
        • Published on March 14, 2025
        • No comments
        Have you ever been frustrated by having to wait a long time when asking about a product in…
        IInsight
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          Reinforcement Learning Meets Large Language Models: A New Era of AI

          • byAnggun Puspa Mahareja
          • Published on March 7, 2025
          • Updated on March 14, 2025
          • No comments
          In recent years, Reinforcement Learning (RL) and Large Language Models (LLMs) have become crucial in advancing artificial intelligence…
          IInsight
          Reinforcement Learning Human Feedback
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            Reinforcement Learning Human Feedback: Connecting AI with Human Expertise

            • byAnggun Puspa Mahareja
            • Published on March 6, 2025
            • Updated on March 6, 2025
            • No comments
            Reinforcement Learning Human Feedback (RLHF) is a machine learning method in which an AI agent learns to make…
            IInsight
            Conversational AI
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              Conversational AI: How It Works and Its Importance in Customer Service

              • byAnggun Puspa Mahareja
              • Published on March 3, 2025
              • No comments
              The world is becoming increasingly connected, including customer service across all business sectors. Fast, easy, and always-available service…
              IInsight
              Benefits of Large Language Models in AI
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                LLM and AI Technology: Understanding How Language Models Make AI Smarter

                • byAnggun Puspa Mahareja
                • Published on March 1, 2025
                • Updated on March 3, 2025
                • No comments
                LLM, or Large Language Model, is a technology that enables machines to understand and generate language in a…
                IInsight
                AI RAG Optimizing Business Efficiency
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                  The Advantages of AI RAG: Smart Technology to Optimize Business

                  • byAnggun Puspa Mahareja
                  • Published on February 19, 2025
                  • Updated on March 6, 2025
                  • No comments
                  Technological advancements have placed artificial intelligence (AI) at the forefront of various industries. One of the latest innovations…
                  IInsight
                  WhatsApp Business API pricing 2024.
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                    WhatsApp Business API Pricing in 2024: Lower Costs Explained

                    • byBima Sandria
                    • Published on October 23, 2024
                    • Updated on February 5, 2025
                    • No comments
                    The WhatsApp Business API has become an essential tool for businesses to engage with customers quickly and personally.…
                    IInsight
                    sms marketing vs whatsapp marketing.
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                      SMS Marketing Vs WhatsApp Marketing: Which is Better?

                      • byBima Sandria
                      • Published on July 2, 2024
                      • Updated on April 8, 2025
                      • No comments
                      Short Message Service (SMS) has long been a staple for communication. Over time, SMS has been leveraged for…

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