Omnichannel Conversational Platform
  • Home
  • Insight
  • News
  • Tutorial
  • WhatsApp API
  • Product
  • Client Story
  • Indonesian Blog
Omnichannel Conversational Platform Articles for Enterprises to improve Customer Experience
Subscribe
Omnichannel Conversational Platform Articles for Enterprises to improve Customer Experience
  • Home
  • Insight
  • News
  • Tutorial
  • WhatsApp API
  • Product
  • Client Story
  • Indonesian Blog

Browsing Tag

Agent Allocation

3 posts

One of our product Qiscus Multichannel Customer Service Chat has a unique feature named Agent Allocation which can allocate inquiries to different agent based on their availability. Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
WhatsApp Business API
Read More

    WhatsApp Business API: Handle Multiple Agents on One Account

    • byNaura Aufa A.
    • January 14, 2021
    WhatsApp Business was designed to be used by enterprises in simple and practical ways. Although WhatsApp Business has…
    Read More
    PProduct
    Read More

      How Smart Agent Allocation in Qiscus Multichannel Chat Can Handle Your Customers’ Needs

      • byervina
      • May 8, 2019
      In the case of modern customer service, each of single customer has their own query and needs. As…
      Read More
      PProduct
      Read More

        How to Integrate Qiscus Smart Agent Allocation to CRM

        • by[email protected]
        • February 8, 2019
        Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
        Read More
        Picture of Qiscus's Logo - Chat SDK for Mobile and Websites
        LinkedIn Facebook Twitter Instagram Email

        Products

        • Chat SDK
        • Multichannel Chat
        • WhatsApp Integrations
        • Pricing

        Documentations

        • Android SDK
        • iOS SDK
        • JavaScript SDK
        • SDK Server API
        • Multichannel CS

        Support

        • Contact Sales
        • Help Center
        • White Paper

        Company

        • Press & Media
        • Privacy Policy
        • Term of Service
        Singapore:
        1 Coleman Street, #10-06 The Adelphi, Singapore 179803
        Indonesia:
        CoHive 101 8th Floor, South Jakarta 12950
        Qiscus ©