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Browsing Tag

customer expectation

5 posts
WhatsApp Business API
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    IInsight

    Customer Loyalty: Service Effectiveness, Efficiency and Empathy

    • byQiscus Editorial Team
    • Published on February 2, 2021
    • Updated on October 28, 2025
    • No comments
    Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
    The Use of Official WhatsApp for Kino’s Business Communication
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      CClient Story

      The Use of Official WhatsApp for Kino’s Business Communication

      • byQiscus Editorial Team
      • Published on January 26, 2021
      • Updated on April 22, 2025
      • No comments
      Business communication is one of the important aspects that brands need to pay attention to, including the retail…
      WhatsApp Business API
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        IInsight

        WhatsApp Business API in the Customers’ Journey

        • byQiscus Editorial Team
        • Published on January 18, 2021
        • Updated on February 4, 2025
        • No comments
        WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,…
        Improving Investment Management's Customer Experience with WhatsApp Business API
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          CClient Story

          Improving Investment Management’s Customer Experience via Multichannel

          • byHauri Rahmiati
          • Published on June 11, 2020
          • Updated on November 28, 2025
          • No comments
          Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
          Culture of Immediacy
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            IInsight

            The Culture of Immediacy

            • byHauri Rahmiati
            • Published on April 1, 2020
            • Updated on April 1, 2020
            • No comments
            As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers…

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