customer service KPI Archives - Omnichannel Conversational Platform

IInsight

20 Customer Service KPI Every Business Must Measure

byBima Sandria
Published on November 18, 2025
Updated on November 18, 2025
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Did you know that one of the strongest drivers of revenue growth comes from excellent customer service? According…

IInsight

10 Customer Service KPIs that Must be Implemented

byBima Sandria
Published on April 29, 2024
Updated on November 18, 2025
No comments

Did you know that one of the sources of business revenue growth comes from excellent customer service? This…

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