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Conversational Commerce

7 posts

In this conversational commerce era, chat will be an important feature for your business to reach your potential customers and take more opportunities to increase your revenues.

Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

Multichannel Chat
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    IInsight

    Your Customers Want Multi-channel Chat app for Customer Service Experience

    • byQiscus Editorial Team
    • Published on May 25, 2020
    • Updated on December 8, 2025
    • No comments
    Multi-channel Chat app for Customer Service Experience Messaging apps, including WhatsApp, Facebook Messenger,Telegram, Line
    Bringing Conversational Experience To Mainstream Chat Apps
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      IInsight

      Bringing Conversational Experience To Mainstream Chat Apps

      • byHauri Rahmiati
      • Published on May 18, 2020
      • Updated on October 27, 2025
      • No comments
      Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
      Building Conversational Experience
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        IInsight

        Building Conversational Experience Through Multichannel Chat

        • byHauri Rahmiati
        • Published on April 27, 2020
        • Updated on October 27, 2025
        • No comments
        Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence…
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          IInsight

          What You Need to Know About The Conversational Era

          • by[email protected]
          • Published on May 17, 2018
          • Updated on October 27, 2025
          • No comments
          As a part of modern society, conversation through messaging apps has become one of the main ways for…
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            IInsight

            Create A More Trustworthy C2C E-Commerce with In-App Chat Feature

            • by[email protected]
            • Published on May 7, 2018
            • Updated on March 26, 2020
            • No comments
            The massive penetration of the internet creates a new type of business, including e-commerce, which comes in various…
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              IInsight

              Live Chat is Not Only B2C’s Cup of Tea, But Also for B2B

              • by[email protected]
              • Published on April 23, 2018
              • Updated on February 4, 2025
              • No comments
              Today, in this real-time communication era, live chat and video conference has changed the way companies do business.…
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                IInsight

                Create a Sophisticated Conversational Commerce using Qiscus Chat SDK

                • byervina
                • Published on August 25, 2017
                • Updated on June 24, 2025
                • No comments
                Conversational commerce is an important tool for retailers, especially for those who have a huge online presence as…

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