Customer Loyalty: Service Effectiveness, Efficiency and Empathy
Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
The Use of Official WhatsApp for Kino’s Business Communication
Business communication is one of the important aspects that brands need to pay attention to, including the retail…
WhatsApp Business API in the Customers’ Journey
WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,…
WhatsApp Business API: Handle Multiple Agents on One Account
WhatsApp Business was designed to be used by enterprises in simple and practical ways. Although WhatsApp Business has…
Improving Investment Management’s Customer Experience via Multichannel
Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
Your Customers Want Multi-channel Chat app for Customer Service Experience
Multi-channel Chat app for Customer Service Experience Messaging apps, including WhatsApp, Facebook Messenger,Telegram, Line
Bringing Conversational Experience To Mainstream Chat Apps
Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
Building Conversational Experience Through Multichannel Chat
Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence…
The Culture of Immediacy
As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers…
How to Integrate Email to Qiscus Multichannel
In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom…
