Multichannel Conversational Platform
  • Home
  • Insight
  • News
  • Tutorial
  • Product
  • Client Story
  • Indonesian Blog
Multichannel Conversational Platform Enabling Conversation
Subscribe
Multichannel Conversational Platform Enabling Conversation
  • Home
  • Insight
  • News
  • Tutorial
  • Product
  • Client Story
  • Indonesian Blog

Browsing Tag

Customer Service Chat

16 posts

Multichannel Customer Service Chat is a product designed for companies who want to engage their customers through multiple channels such as Whatsapp, LINE, etc. Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

IInsight
WhatsApp Business API
Read More

    Customer Loyalty: Service Effectiveness, Efficiency and Empathy

    • byQiscus
    • February 2, 2021
    Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
    Read More
    CClient Story
    The Use of Official WhatsApp for Kino’s Business Communication
    Read More

      The Use of Official WhatsApp for Kino’s Business Communication

      • byQiscus
      • January 26, 2021
      Business communication is one of the important aspects that brands need to pay attention to, including the retail…
      Read More
      IInsight
      WhatsApp Business API
      Read More

        WhatsApp Business API in the Customers’ Journey

        • byQiscus
        • January 18, 2021
        WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,…
        Read More
        IInsight
        WhatsApp Business API
        Read More

          WhatsApp Business API: Handle Multiple Agents on One Account

          • byNaura Aufa A.
          • January 14, 2021
          WhatsApp Business was designed to be used by enterprises in simple and practical ways. Although WhatsApp Business has…
          Read More
          CClient Story
          Improving Investment Management's Customer Experience with WhatsApp Business API
          Read More

            Improving Investment Management’s Customer Experience via Multichannel

            • byHauri Rahmiati
            • June 11, 2020
            Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
            Read More
            IInsight
            Multichannel Chat
            Read More

              Your Customers Want Multi-channel Chat app for Customer Service Experience

              • byQiscus
              • May 25, 2020
              Multi-channel Chat app for Customer Service Experience Messaging apps, including WhatsApp, Facebook Messenger,Telegram, Line
              Read More
              IInsight
              Bringing Conversational Experience To Mainstream Chat Apps
              Read More

                Bringing Conversational Experience To Mainstream Chat Apps

                • byHauri Rahmiati
                • May 18, 2020
                Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
                Read More
                IInsight
                Building Conversational Experience
                Read More

                  Building Conversational Experience

                  • byHauri Rahmiati
                  • April 27, 2020
                  Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence…
                  Read More
                  IInsight
                  Culture of Immediacy
                  Read More

                    The Culture of Immediacy

                    • byHauri Rahmiati
                    • April 1, 2020
                    As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers…
                    Read More
                    PProduct
                    Read More

                      How to Integrate Email to Qiscus Multichannel

                      • byHauri Rahmiati
                      • January 21, 2020
                      In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom…
                      Read More
                      Picture of Qiscus's Logo - Chat SDK for Mobile and Websites
                      LinkedIn Facebook Twitter Instagram Email

                      Products

                      • Chat SDK
                      • Multichannel Chat
                      • WhatsApp Integrations
                      • Pricing

                      Documentations

                      • Android SDK
                      • iOS SDK
                      • JavaScript SDK
                      • SDK Server API
                      • Multichannel CS

                      Support

                      • Contact Sales
                      • Help Center
                      • White Paper

                      Company

                      • Press & Media
                      • Privacy Policy
                      • Term of Service
                      Singapore:
                      1 Coleman Street, #10-06 The Adelphi, Singapore 179803
                      Indonesia:
                      CoHive 101 8th Floor, South Jakarta 12950
                      Qiscus ©