21 Ways to Become a Good Customer Service Agent, Start Improving Now!
Good customer service is more than resolving problems, it’s the ability to deliver consistent, empathetic, and reliable support…
Customer Testimonials: Proven Strategies to Drive Growth
Customer testimonials are more than kind words, they’re social proof that converts. In Southeast Asia, where potential buyers…
Customer Service Training Programs: A Complete Guide
Have you ever faced situations where your customer service team struggles to handle complaints effectively, or where customer…
Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence
What You’ll Learn: ✅ How Lavalen overcame fragmented branch communication✅ How they processed +90% of leads within 30…
How PCS Indonesia Uses AI Customer Support to Cut Repetitive Work by 30%
The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
14 Brands, 1 Seamless Experience: How Paragon Scales with AI
Paragon is one of Indonesia’s leading beauty companies with multiple well-known brands, including Wardah, Emina, Make Over, and…
How Pegadaian Transform Payment Reminders and Achieves 92.7% On-Time Payment
PT Pegadaian Indonesia, a State-Owned Enterprise (SOE) having corporate standing, is a key player in the pawn industry.…
2023: Contributing to Our Customers’ Success
What a year it has been! How was your 2023? We hope it was as memorable as ours.…
Qiscus Omnichannel Chat Helps AMIKOM Communicate with Students
AMIKOM University is a private university in Yogyakarta. As a university that aims to produce graduates with global…
Check Out These Customer Engagement Strategies to Help Build Customer Loyalty for Your Business
Customer engagement is the ongoing interactional relationship between businesses and customers that can be done on various communication…
