Bringing Conversational Experience To Mainstream Chat Apps
Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
We Are Living A Life of Constant Connectivity
Communication via mobile devices has become a daily habit for almost everyone. Mobile devices are no longer just…
Managing Multichannel Customer Service Chats for Better Experience
Chat apps are used increasingly more and more in Indonesia. According to a research conducted on 1,400 participants…
