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Browsing Tag

social messaging

3 posts
IInsight
Bringing Conversational Experience To Mainstream Chat Apps
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    Bringing Conversational Experience To Mainstream Chat Apps

    • byHauri Rahmiati
    • Published on May 18, 2020
    • Updated on February 10, 2025
    • No comments
    Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
    IInsight
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      We Are Living A Life of Constant Connectivity

      • byHauri Rahmiati
      • Published on February 17, 2020
      • Updated on April 22, 2025
      • No comments
      Communication via mobile devices has become a daily habit for almost everyone. Mobile devices are no longer just…
      IInsight
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        Managing Multichannel Customer Service Chats for Better Experience

        • by[email protected]
        • Published on December 27, 2018
        • Updated on March 26, 2020
        • No comments
        Chat apps are used increasingly more and more in Indonesia. According to a research conducted on 1,400 participants…

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