Chatbot: AI Development to Improve Customer Experience
In doing business, customers are very influential to the growth and profit of any business. As someone who…
Qiscus Supports the Indonesian E-Commerce Sector: Optimizing Bukalapak’s Chat Feature
Instant chat messaging’s popularity is gradually increasing in Indonesia. eMarketer reported that in 2014, the recorded number of…
A Way to Connect Better with Telegram for Business
Telegram dedicates the entire customer’s experience towards messaging to a single central messaging panel. It is not only…
Donating with Convenience: Kitabisa.com’s Story in Using Qiscus Multichannel Customer Service Chat
“There are still a lot of good people in Indonesia.” That thought seems to be proven by Muhammad…
How We Handle 10 Million Concurrent User Connections and 5 Million Messages Per Minute Throughput
Scalability has always been a priority in Qiscus. Our Research and Development (R&D) team has completed an extensive research and benchmarking…
Things Brands Should Know Before Using WhatsApp Business API
People whose phones are connected to the Internet would most likely have WhatsApp installed in it, be it…
How to Integrate Qiscus Smart Agent Allocation to CRM
Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
Why Should The FMCG Industry Consider AI and Chat?
One of Indonesia’s achievements on the Southeast Asian economic stage is in the Fast Moving Consumer Goods (FMCG)…
Learn More about Chat SDK and API
Understanding developer’s lingo such as Software Development Kit (SDK) and Application Programming Interface (API) might be complicated for…
