Chatbot: AI Development to Improve Customer Experience
In doing business, customers are very influential to the growth and profit of any business. As someone who…
Reaching New Heights in 2019
Hello everyone! As we count down the days to 2020, I would humbly like to invite you to…
Qiscus Supports the Indonesian E-Commerce Sector: Optimizing Bukalapak’s Chat Feature
Instant chat messaging’s popularity is gradually increasing in Indonesia. eMarketer reported that in 2014, the recorded number of…
Layer’s Chat Service Shutdown: How to Migrate from Layer to Qiscus Chat SDK
Layer is one startup company that has inspired us to build amazing chat SDK. However, we see some…
5 Reasons Companies Choose to Have Their Own Messaging App
In our previous article, we have talked about some myths that need to be considered when companies or…
5 Myths to Avoid When Considering to Build Your Own Custom Messaging App
It is undeniable that Indonesians are extremely dependent on messaging apps in recent years. As discovered by Statista,…
5 Reasons Why Implementing Only Web Live Chat is Outdated
Since the beginning of time, humans have always looked for better and convenient ways to communicate and connect…
How a Chat App Revolutionized the Banking Industry
What are the main ingredients of a successful banking system? Most of us will agree that it is…
How Smart Agent Allocation in Qiscus Multichannel Chat Can Handle Your Customers’ Needs
In the case of modern customer service, each of single customer has their own query and needs. As…
How to Implement Qiscus Chat SDK JavaScript in Electron
There are several cases where chatting can be done in a desktop environment application. As Qiscus is not…
