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Bima Sandria

63 posts
WhatsApp promotion mistakes
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    IInsight

    9 Common WhatsApp Promotion Mistakes to Avoid Immediately!

    • byBima Sandria
    • Published on May 15, 2024
    • Updated on January 28, 2026
    • No comments
    Promoting on WhatsApp has become increasingly common for businesses, from small to medium enterprises. The effectiveness of WhatsApp…
    Lazada Chat Add On
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      PProduct

      Centralize Customer Interactions with Lazada Chat Add On

      • byBima Sandria
      • Published on April 29, 2024
      • Updated on November 21, 2025
      • No comments
      Are you actively selling products on marketplaces like Shopee, Tokopedia, and Lazada? Managing customer interactions across multiple platforms…
      Customer service KPI
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        IInsight

        10 Customer Service KPIs that Must be Implemented

        • byBima Sandria
        • Published on April 29, 2024
        • Updated on December 9, 2025
        • No comments
        Did you know that one of the sources of business revenue growth comes from excellent customer service? This…
        Maximize Customer Service During Eid Holiday
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          IInsight

          7 Tips to Maximize Customer Service During Eid Holiday

          • byBima Sandria
          • Published on April 2, 2024
          • Updated on January 28, 2026
          • No comments
          As the Eid al-Fitr holiday swiftly approaches, heralding the forthcoming holiday period, businesses must recognize that exceptional customer…
          buyer persona
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            IInsight

            Crafting Buyer Personas for Enhanced Conversion Rates: A Practical Guide

            • byBima Sandria
            • Published on April 2, 2024
            • Updated on November 21, 2025
            • No comments
            When your product fails to capture the immediate attention of potential customers, it’s not necessarily indicative of an…
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              IInsight

              The 8 Roles of Artificial Intelligence (AI) Marketing in Business

              • byBima Sandria
              • Published on February 19, 2024
              • Updated on January 28, 2026
              • No comments
              Artificial intelligence (AI) has sparked widespread discussions among the public as a groundbreaking technology. The emergence of AI…
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                IInsight

                8 Ways to Promote via WhatsApp Without Getting Blocked

                • byBima Sandria
                • Published on February 15, 2024
                • Updated on September 9, 2026
                • No comments
                WhatsApp has become the most popular application today. The popularity of WhatsApp is not only used for personal…
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                  IInsight

                  How to Offer Products to Customers: Becoming More Targeted

                  • byBima Sandria
                  • Published on December 12, 2023
                  • Updated on January 28, 2026
                  • No comments
                  Offering products to customers is a crucial step in business. How can we ensure that our products do…
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                    IInsight

                    WhatsApp Bot: Definition, Benefits & How to Create

                    • byBima Sandria
                    • Published on December 8, 2023
                    • Updated on April 27, 2026
                    • No comments
                    WhatsApp bot have become an innovative solution in strengthening business interactions with customers. With their ability to provide…
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                      CClient Story

                      Gmedia: Achieves 70% Revenue Growth with Qiscus Omnichannel Chat

                      • byBima Sandria
                      • Published on November 28, 2023
                      • Updated on January 28, 2026
                      • No comments
                      For Gmedia, increasing its business revenue and growth begins with excellent customer service. Also known as PT Media…

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