IInsight Read More Smoothing The Transition Between Chatbot and Human Customer Serviceby[email protected] Published on May 25, 2018 Updated on March 26, 2020 Currently, chatbot is used predominantly for provision of customer service. Many businesses use chatbot to help the human… Read More
CClient Story Read More Welcoming The Holy Month of Ramadanby[email protected] Published on May 21, 2018 Updated on March 26, 2020 Welcoming the holy month of Ramadan, Moslems around the world are vying to give alms. Just like HR… Read More
IInsight Read More What You Need to Know About The Conversational Eraby[email protected] Published on May 17, 2018 Updated on March 26, 2020 As a part of modern society, conversation through messaging apps has become one of the main ways for… Read More
CClient Story Read More Addressing Human Resources Problems with Technologyby[email protected] Published on May 11, 2018 Updated on March 26, 2020 Human Resources (HR), as a department that deals predominantly with human activities and employees’ needs, is never lacking… Read More
PProduct Read More How to Put FAQ Chatbot into Your Appby[email protected] Published on May 8, 2018 Updated on March 26, 2020 Let’s start this article with a quite long question: “What if you have an app or running website,… Read More
IInsight Read More Create A More Trustworthy C2C E-Commerce with In-App Chat Featureby[email protected] Published on May 7, 2018 Updated on March 26, 2020 The massive penetration of the internet creates a new type of business, including e-commerce, which comes in various… Read More
NNews Read More 5 Questions that CXOs Must Ask When Adopting Chat & AI for Businessesby[email protected] Published on May 2, 2018 Updated on March 26, 2020 According to a study conducted by Oracle, 80 percent of the respondents are planning to use chatbots for customer… Read More
IInsight Read More Changing Trend in Financial Industry with eKYCby[email protected] Published on April 27, 2018 Updated on March 26, 2020 In Indonesia, the banking industry recognizes the various risks that might threaten any venture; such as operational risk,… Read More
IInsight Read More Live Chat is Not Only B2C’s Cup of Tea, But Also for B2Bby[email protected] Published on April 23, 2018 Updated on March 26, 2020 Today, in this real-time communication era, live chat and video conference has changed the way companies do business.… Read More
IInsight Read More Qiscus VS Firebase, What’s Suitable for You?by[email protected] Published on April 21, 2018 Updated on March 26, 2020 While there are many chat SDK providers in the market, Firebase may be a common name that surfaces… Read More