Improving the Customer’s Journey Using Multichannel Purchasing Service
The growing market and tight competition in the fashion eCommerce industry requires any brand to stand out. As…
The Essential Guide to WhatsApp Business API
WhatsApp, a personal real-time messaging network that allows millions of people to stay connected with others, has proliferated…
Bringing Conversational Experience To Mainstream Chat Apps
Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience…
Building Conversational Experience
Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence…
We Are Living A Life of Constant Connectivity
Communication via mobile devices has become a daily habit for almost everyone. Mobile devices are no longer just…
How to Integrate Email to Qiscus Multichannel
In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom…
Reaching New Heights in 2019
Hello everyone! As we count down the days to 2020, I would humbly like to invite you to…
Integrating Twitter Direct Message into Qiscus Multichannel
By default, Qiscus Multichannel provides several channels that you can activate as your source of incoming messages. However,…
Moving from PRISM, A Migration Guide
PRISM has announced that it will stop its service to the merchants at the end of April 2019.…
Managing Multichannel Customer Service Chats for Better Experience
Chat apps are used increasingly more and more in Indonesia. According to a research conducted on 1,400 participants…
