IInsight Read More Improving the Customer’s Journey Using Multichannel Purchasing ServicebyHauri Rahmiati Published on December 16, 2020 The growing market and tight competition in the fashion eCommerce industry requires any brand to stand out. As… Read More
TTutorial Read More The Essential Guide to WhatsApp Business APIbyHauri Rahmiati Published on June 5, 2020 Updated on September 4, 2020 WhatsApp, a personal real-time messaging network that allows millions of people to stay connected with others, has proliferated… Read More
IInsight Read More Bringing Conversational Experience To Mainstream Chat AppsbyHauri Rahmiati Published on May 18, 2020 Updated on May 18, 2020 Constant use of mainstream chat applications has changed the habits of customers and creating a positive conversational experience… Read More
IInsight Read More Building Conversational ExperiencebyHauri Rahmiati Published on April 27, 2020 Updated on January 7, 2022 Business owners can definitely leverage on the culture of immediacy that comes with the wide usage and prevalence… Read More
IInsight Read More We Are Living A Life of Constant ConnectivitybyHauri Rahmiati Published on February 17, 2020 Updated on March 30, 2020 Communication via mobile devices has become a daily habit for almost everyone. Mobile devices are no longer just… Read More
PProduct Read More How to Integrate Email to Qiscus MultichannelbyHauri Rahmiati Published on January 21, 2020 Updated on December 23, 2021 In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom… Read More
IInsight Read More Reaching New Heights in 2019byHauri Rahmiati Published on December 30, 2019 Updated on March 26, 2020 Hello everyone! As we count down the days to 2020, I would humbly like to invite you to… Read More
PProduct Read More Integrating Twitter Direct Message into Qiscus MultichannelbyHauri Rahmiati Published on December 10, 2019 Updated on March 26, 2020 By default, Qiscus Multichannel provides several channels that you can activate as your source of incoming messages. However,… Read More
PProduct Read More Moving from PRISM, A Migration Guideby[email protected] Published on February 14, 2019 Updated on March 26, 2020 PRISM has announced that it will stop its service to the merchants at the end of April 2019.… Read More
IInsight Read More Managing Multichannel Customer Service Chats for Better Experienceby[email protected] Published on December 27, 2018 Updated on March 26, 2020 Chat apps are used increasingly more and more in Indonesia. According to a research conducted on 1,400 participants… Read More