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  • WhatsApp API
  • Product
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Browsing Tag

Whatsapp

39 posts

Whatsapp is one of the most popular messenger apps in Indonesia. Now you can reach your customer via Whatsapp using Qiscus Multichannel Customer Service Chat.

Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

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    CClient Story

    KPJ Healthcare Successfully Scales Patient Engagement and Achieves 88% Booking Conversion with Qiscus

    • byQiscus
    • Published on April 15, 2026
    • Updated on April 15, 2026
    • No comments
    What You Will Learn ✅ How KPJ Healthcare scaled to more than 15.500 patient conversations with AI-assisted workflows…
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      CClient Story

      Lavalen Expands to 10+ Branches and Doubles Bookings through WhatsApp Coexistence

      • bydeiryl
      • Published on October 3, 2025
      • Updated on October 8, 2025
      • No comments
      What You’ll Learn: ✅ How Lavalen overcame fragmented branch communication✅ How they processed +90% of leads within 30…
      PCS cut 30% workload with AI Support
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        CClient Story

        How PCS Indonesia Uses AI Customer Support to Cut Repetitive Work by 30%

        • byalmasathia
        • Published on September 30, 2025
        • Updated on December 8, 2025
        • No comments
        The Background : Smarter Workflows, Stronger Support PCS Indonesia is a leading provider of Electronic Data Capture (EDC)…
        sms marketing vs whatsapp marketing.
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          IInsight

          SMS Marketing Vs WhatsApp Marketing: Which is Better?

          • byBima Sandria
          • Published on July 2, 2024
          • Updated on November 28, 2025
          • No comments
          Short Message Service (SMS) has long been a staple for communication. Over time, SMS has been leveraged for…
          WhatsApp broadcasts
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            IInsight

            101 Strategies to Determine the Best Time for WhatsApp Broadcasts

            • byBima Sandria
            • Published on May 6, 2024
            • Updated on January 28, 2026
            • No comments
            WhatsApp broadcasts has become a mandatory strategy to utilize in 2024. This claim is supported by the data…
            WhatsApp Flows
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              PProduct

              Enhance Customer Experience with WhatsApp Flows

              • byBima Sandria
              • Published on April 29, 2024
              • Updated on February 25, 2026
              • No comments
              WhatsApp recently introduced the WhatsApp Flows feature in September 2023. WhatsApp Flows promises a significant improvement in customer…
              send messages to multiple people
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                IInsight

                How to Send Messages to Multiple People on WhatsApp

                • byalmasathia
                • Published on April 29, 2024
                • Updated on November 28, 2025
                • No comments
                Struggling to send message to multiple people on WhatsApp? Ditch the time-consuming task of individual messages! Master WhatsApp…
                WhatsApp green tick benefit
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                  IInsight

                  Benefits of the WhatsApp Green Tick & How to Get It

                  • byalmasathia
                  • Published on October 6, 2023
                  • Updated on March 30, 2026
                  • No comments
                  The popularity of the green verification tick on WhatsApp has significantly increased as a result of the rising…
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                    IInsight

                    Providing the Best Customer Service & Support via WhatsApp Business API

                    • byQiscus Editorial Team
                    • Published on March 22, 2022
                    • Updated on January 28, 2026
                    • No comments
                    With more than 2 billion monthly active users globally, WhatsApp is currently one of the most popular and…
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                      IInsight

                      WhatsApp Business API: The Effective Way to Expand Your Target Market

                      • byQiscus Editorial Team
                      • Published on March 1, 2022
                      • Updated on December 8, 2025
                      • No comments
                      Amassing a large number of customers for any business is oft defined as an achievement. The more developed…

                      Picture of Qiscus's Logo - Chat SDK for Mobile and Websites

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