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Browsing Tag

customer journey

10 posts
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    IInsight

    Implement Chatbot in Your Business to Create Excellent Customer Journeys

    • byQiscus
    • February 22, 2022
    When it comes to communicating with customers, businesses need to transit and adapt to new digital realities. The…
    Cart Abandonment
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      IInsight

      How to Manage Abandoned Carts on Instagram

      • byQiscus
      • September 21, 2021
      As we already know, Instagram has released the Messenger API for Instagram since June 2021. It consists of…
      Client Story
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        CClient Story

        Sompo Insurance: Increase Productivity and Maximize Customer Service

        • byQiscus
        • April 29, 2021
        As the one of the leading insurance companies in Indonesia, Sompo Insurance aspires to continue improving its customer…
        WhatsApp Business API
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          IInsight

          Customer Loyalty: Service Effectiveness, Efficiency and Empathy

          • byQiscus
          • February 2, 2021
          Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…
          Customer Experience: The Consumer’s Perspective
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            IInsight

            Customer Experience: The Consumer’s Perspective

            • byNaura Aufa A.
            • January 28, 2021
            Customer satisfaction must be top priority for businesses. The more satisfied a customer is with your business, the…
            The Use of Official WhatsApp for Kino’s Business Communication
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              CClient Story

              The Use of Official WhatsApp for Kino’s Business Communication

              • byQiscus
              • January 26, 2021
              Business communication is one of the important aspects that brands need to pay attention to, including the retail…
              WhatsApp Business API
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                IInsight

                WhatsApp Business API in the Customers’ Journey

                • byQiscus
                • January 18, 2021
                WhatsApp Business API is offers businesses a messaging ecosystem for fast, secure, and reliable communication with consumers. Previously,…
                Click-to-WhatsApp
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                  TTutorial

                  Optimize Your Facebook Ads with Click-to-WhatsApp CTA

                  • byQiscus
                  • January 5, 2021
                  Marketing is an important strategy to introduce your business to the public. For today’s digitally-savvy society, marketing on…
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                    IInsight

                    WhatsApp API: Help your Customers Consider your Business

                    • byQiscus
                    • December 17, 2020
                    WhatsApp has proven to be a powerful tool for business, especially with its reach in the form of…
                    Customer Journey - Love Bonito
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                      IInsight

                      Improving the Customer’s Journey Using Multichannel Purchasing Service

                      • byHauri Rahmiati
                      • December 16, 2020
                      The growing market and tight competition in the fashion eCommerce industry requires any brand to stand out. As…
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