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Browsing Tag

customer satisfaction

18 posts
CClient Story
Kasoem Increased Customer Satisfaction
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    Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus

    • byQiscus
    • Published on July 8, 2025
    • Updated on July 15, 2025
    • No comments
    Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…
    IInsight
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      Qiscus Survey: Customer Satisfaction Surveys or Market Research, Easy!

      • byWeni Anggriani
      • Published on October 11, 2023
      • Updated on February 14, 2025
      • No comments
      Qiscus Survey is a new solution from Qiscus that provides a user-friendly online form designed to make it…
      IInsight
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        5 Examples & Types of Customer Satisfaction Survey Questions

        • byWeni Anggriani
        • Published on October 11, 2023
        • Updated on February 14, 2025
        • No comments
        Surveys are tools or techniques used to gather information for research purposes and typically consist of written questions.…
        IInsight
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          Customer Engagement: Strategies to Strengthen Customer Retention for Repeated Purchases

          • byQiscus Editorial Team
          • Published on April 13, 2022
          • Updated on December 10, 2024
          • No comments
          Every interaction a business has with its customers can be an opportunity for the business to build trust…
          IInsight
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            CSAT Survey: Help Businesses Improve Their Customer Experience

            • byQiscus Editorial Team
            • Published on February 21, 2022
            • Updated on June 26, 2025
            • No comments
            As a business owner, providing your customers with a positive customer experience will do wonders for your brand.…
            IInsight
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              Maximize Your Lead Generation Strategy for Stable Business Growth

              • byQiscus Editorial Team
              • Published on December 24, 2021
              • Updated on February 14, 2025
              • No comments
              To ensure stable growth and business continuity, the right lead generation strategy is needed. In the world of…
              CClient Story
              Customer Satisfaction
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                Hartono: Maximize Communication Services for Customer Satisfaction

                • byQiscus Editorial Team
                • Published on April 30, 2021
                • Updated on February 14, 2025
                • No comments
                Hartono’s consistency in prioritizing customer satisfaction has succeeded in making them one of the leaders in their industry…
                CClient Story
                HealthCare Services
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                  WeCare.id: Perfecting the Public’s Rights to Healthcare Services

                  • byNaura Aufa A.
                  • Published on April 28, 2021
                  • Updated on December 24, 2021
                  • No comments
                  Receiving optimal health services is a must for every individual. The quality and productivity of human resources starts…
                  IInsight
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                    How Retailers can Build Memorable Customer Experience in Pre-Sales & Post-Sales

                    • byQiscus Editorial Team
                    • Published on March 24, 2021
                    • Updated on February 10, 2025
                    • No comments
                    Memorable customer experience is key to success for retail industry players. To survive, a lot of businesses in…
                    IInsight
                    WhatsApp Business API
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                      Customer Loyalty: Service Effectiveness, Efficiency and Empathy

                      • byQiscus Editorial Team
                      • Published on February 2, 2021
                      • Updated on June 24, 2025
                      • No comments
                      Businesses must pay attention to the various factors that affect the volume of sales transactions. It is reported…

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