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customer satisfaction

19 posts
Customer satisfaction survey.
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    IInsight

    Customer Satisfaction Survey: Benefits, Types, and Best Practices

    • byBima Sandria
    • Published on December 1, 2025
    • Updated on December 9, 2025
    • No comments
    Most businesses believe they deliver a great experience—until customers tell them otherwise. A customer satisfaction survey is one…
    Kasoem Increased Customer Satisfaction
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      CClient Story

      Kasoem Group: Boosting Customer Satisfaction and Sales with Qiscus

      • byQiscus
      • Published on July 8, 2025
      • Updated on July 15, 2025
      • No comments
      Kasoem Group, a healthcare company specializing in vision and hearing services, successfully leveraged Qiscus to achieve the following…
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        IInsight

        Qiscus Survey: Customer Satisfaction Surveys or Market Research, Easy!

        • byWeni Anggriani
        • Published on October 11, 2023
        • Updated on December 9, 2025
        • No comments
        Qiscus Survey is a new solution from Qiscus that provides a user-friendly online form designed to make it…
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          IInsight

          5 Examples & Types of Customer Satisfaction Survey Questions

          • byWeni Anggriani
          • Published on October 11, 2023
          • Updated on December 9, 2025
          • No comments
          Surveys are tools or techniques used to gather information for research purposes and typically consist of written questions.…
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            IInsight

            Customer Engagement: Strategies to Strengthen Customer Retention for Repeated Purchases

            • byQiscus Editorial Team
            • Published on April 13, 2022
            • Updated on November 21, 2025
            • No comments
            Every interaction a business has with its customers can be an opportunity for the business to build trust…
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              IInsight

              CSAT Survey: Help Businesses Improve Their Customer Experience

              • byQiscus Editorial Team
              • Published on February 21, 2022
              • Updated on December 9, 2025
              • No comments
              As a business owner, providing your customers with a positive customer experience will do wonders for your brand.…
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                IInsight

                Maximize Your Lead Generation Strategy for Stable Business Growth

                • byQiscus Editorial Team
                • Published on December 24, 2021
                • Updated on February 14, 2025
                • No comments
                To ensure stable growth and business continuity, the right lead generation strategy is needed. In the world of…
                Customer Satisfaction
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                  CClient Story

                  Hartono: Maximize Communication Services for Customer Satisfaction

                  • byQiscus Editorial Team
                  • Published on April 30, 2021
                  • Updated on February 14, 2025
                  • No comments
                  Hartono’s consistency in prioritizing customer satisfaction has succeeded in making them one of the leaders in their industry…
                  HealthCare Services
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                    CClient Story

                    WeCare.id: Perfecting the Public’s Rights to Healthcare Services

                    • byNaura Aufa A.
                    • Published on April 28, 2021
                    • Updated on November 28, 2025
                    • No comments
                    Receiving optimal health services is a must for every individual. The quality and productivity of human resources starts…
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                      IInsight

                      How Retailers can Build Memorable Customer Experience in Pre-Sales & Post-Sales

                      • byQiscus Editorial Team
                      • Published on March 24, 2021
                      • Updated on December 5, 2025
                      • No comments
                      Memorable customer experience is key to success for retail industry players. To survive, a lot of businesses in…

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