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Chat Integration

9 posts

Chat integration with other systems such as payment gateway and artificial intelligence enables customers to meet their needs within only chat interface.

Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

WhatsApp Business API
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    IInsight

    Chatbot: AI Development to Improve Customer Experience

    • byQiscus Editorial Team
    • Published on February 3, 2021
    • Updated on October 28, 2025
    • No comments
    In doing business, customers are very influential to the growth and profit of any business. As someone who…
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      PProduct

      How to Integrate Email to Qiscus Multichannel

      • byHauri Rahmiati
      • Published on January 21, 2020
      • Updated on December 23, 2021
      • No comments
      In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom…
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        PProduct

        Integrating Twitter Direct Message into Qiscus Multichannel

        • byHauri Rahmiati
        • Published on December 10, 2019
        • Updated on August 12, 2025
        • No comments
        By default, Qiscus Multichannel provides several channels that you can activate as your source of incoming messages. However,…
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          PProduct

          Integrating Dialogflow v2 into Qiscus Multichannel

          • byervina
          • Published on June 21, 2019
          • Updated on February 5, 2025
          • No comments
          Dialogflow v2 embraces the concept of the service account and no longer uses the client access token approach.…
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            PProduct

            Integrating LINE@ into Your Qiscus Multichannel Chat

            • byervina
            • Published on May 23, 2019
            • Updated on February 5, 2025
            • No comments
            Many companies are now aware of how important it is to improve their customers’ satisfaction. Several methods were…
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              PProduct

              How to Integrate Qiscus Smart Agent Allocation to CRM

              • by[email protected]
              • Published on February 8, 2019
              • Updated on February 5, 2025
              • No comments
              Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
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                IInsight

                Beyond Social Media: The Next Frontier for Businesses

                • by[email protected]
                • Published on December 5, 2017
                • Updated on June 24, 2025
                • No comments
                How many social media accounts do you have? Facebook, Twitter, Path, Instagram,  or LinkedIn? Are they all used…
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                  IInsight

                  Basic “Attachment” Features in Qiscus Chat SDK

                  • by[email protected]
                  • Published on October 27, 2017
                  • Updated on March 27, 2020
                  • No comments
                  Qiscus Chat SDK Qiscus Chat SDK offers lots of features and easiness on integrating user to user in-app…
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                    IInsight

                    Making your Apps “Chatable”

                    • byervina
                    • Published on September 5, 2017
                    • Updated on March 27, 2020
                    • No comments
                    As a Software developer who create an app for clients, we might often find this in the requirement:apps…

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