Omnichannel Conversational Platform
  • Home
  • Insight
  • News
  • Tutorial
  • WhatsApp API
  • Product
  • Client Story
  • Indonesian Blog
Omnichannel Conversational Platform
  • Home
  • Insight
  • News
  • Tutorial
  • WhatsApp API
  • Product
  • Client Story
  • Indonesian Blog
Contact

Browsing Tag

Live Chat

14 posts

One of our product Qiscus Multichannel Customer Service Chat enables customers to access live chat and other channels into single dashboard. Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

CClient Story
Improving Investment Management's Customer Experience with WhatsApp Business API
Read More

    Improving Investment Management’s Customer Experience via Multichannel

    • byHauri Rahmiati
    • Published on June 11, 2020
    • Updated on April 22, 2025
    • No comments
    Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
    PProduct
    Read More

      How to Integrate Qiscus Smart Agent Allocation to CRM

      • by[email protected]
      • Published on February 8, 2019
      • Updated on February 5, 2025
      • No comments
      Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
      IInsight
      Read More

        Live Chat is Not Only B2C’s Cup of Tea, But Also for B2B

        • by[email protected]
        • Published on April 23, 2018
        • Updated on February 4, 2025
        • No comments
        Today, in this real-time communication era, live chat and video conference has changed the way companies do business.…
        CClient Story
        Read More

          How We Help Customer Service of Crowdfunding Platform

          • by[email protected]
          • Published on March 28, 2018
          • Updated on March 26, 2020
          • No comments
          As a medical crowdfunding platform, WeCare.id has a noble goal to provide free access to decent health facilities…
          IInsight
          Read More

            Maximizing Conversion in Your Business through The Implementation of Live Chat (Part II)

            • by[email protected]
            • Published on March 26, 2018
            • Updated on March 26, 2020
            • No comments
            In the past, we used to have sales people to advertise our products.Thanks to technology, we now have an internet…
            IInsight
            Read More

              5 Essentials of Qiscus Chat SDK You Didn’t Know Your Team Needed

              • by[email protected]
              • Published on March 9, 2018
              • Updated on May 28, 2025
              • No comments
              There are much several chat SDKs that you can use to create a modern messaging app. One of the…
              IInsight
              Read More

                Build My Own VS Using A Third-Party Service: Cost-Saving Tricks I Wish I Knew

                • by[email protected]
                • Published on March 6, 2018
                • Updated on February 10, 2025
                • No comments
                Live chat is expected to grow by as much as 87% in the next 12 to 18 months…
                PProduct
                Read More

                  How to Create Customer Service Chat with Qiscus Chat SDK

                  • by[email protected]
                  • Published on March 1, 2018
                  • Updated on March 27, 2020
                  • No comments
                  Earlier on 2018, we announced our new customer service solution package called Qiscus Multichannel Customer Service Chat. We…
                  IInsight
                  Read More

                    How to Increase Your Revenue and Maintain Your Potential Customers

                    • by[email protected]
                    • Published on February 5, 2018
                    • Updated on June 13, 2025
                    • No comments
                    As the digital world is growing rapidly, some changes happen. The way we communicate, the way we share,…
                    IInsight
                    Read More

                      Ruangguru: Enhanced Customer Engagement with In-App Features

                      • by[email protected]
                      • Published on December 8, 2017
                      • Updated on March 27, 2020
                      • No comments
                      Distance learning has been popularized by an application focused on education, all thanks to globalisation. A recent survey…

                      Picture of Qiscus's Logo - Chat SDK for Mobile and Websites
                      LinkedIn Facebook Twitter Instagram Email

                      Products

                      • Omnichannel Chat
                      • WhatsApp Business API
                      • Qiscus Robolabs
                      • Pricing

                      Support

                      • Contact Sales
                      • Help Center
                      • White Paper
                      • Documentations

                      Company

                      • Press & Media
                      • Privacy Policy
                      • Term of Service
                      Singapore:
                      1 Coleman Street, #10-06 The Adelphi, Singapore 179803
                      Indonesia:
                      CoHive 101 8th Floor, South Jakarta 12950
                      Qiscus ©