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Browsing Tag

Live Chat

14 posts

One of our product Qiscus Multichannel Customer Service Chat enables customers to access live chat and other channels into single dashboard. Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

Improving Investment Management's Customer Experience with WhatsApp Business API
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    CClient Story

    Improving Investment Management’s Customer Experience via Multichannel

    • byHauri Rahmiati
    • Published on June 11, 2020
    • Updated on November 28, 2025
    • No comments
    Today’s customers understand the importance of investments. It is no surprise then that the investments in mutual funds…
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      PProduct

      How to Integrate Qiscus Smart Agent Allocation to CRM

      • by[email protected]
      • Published on February 8, 2019
      • Updated on February 5, 2025
      • No comments
      Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
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        IInsight

        Live Chat is Not Only B2C’s Cup of Tea, But Also for B2B

        • by[email protected]
        • Published on April 23, 2018
        • Updated on February 4, 2025
        • No comments
        Today, in this real-time communication era, live chat and video conference has changed the way companies do business.…
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          CClient Story

          How We Help Customer Service of Crowdfunding Platform

          • by[email protected]
          • Published on March 28, 2018
          • Updated on March 26, 2020
          • No comments
          As a medical crowdfunding platform, WeCare.id has a noble goal to provide free access to decent health facilities…
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            IInsight

            Maximizing Conversion in Your Business through The Implementation of Live Chat (Part II)

            • by[email protected]
            • Published on March 26, 2018
            • Updated on March 26, 2020
            • No comments
            In the past, we used to have sales people to advertise our products.Thanks to technology, we now have an internet…
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              IInsight

              5 Essentials of Qiscus Chat SDK You Didn’t Know Your Team Needed

              • by[email protected]
              • Published on March 9, 2018
              • Updated on October 28, 2025
              • No comments
              There are much several chat SDKs that you can use to create a modern messaging app. One of the…
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                IInsight

                Build My Own VS Using A Third-Party Service: Cost-Saving Tricks I Wish I Knew

                • by[email protected]
                • Published on March 6, 2018
                • Updated on October 30, 2025
                • No comments
                Live chat is expected to grow by as much as 87% in the next 12 to 18 months…
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                  PProduct

                  How to Create Customer Service Chat with Qiscus Chat SDK

                  • by[email protected]
                  • Published on March 1, 2018
                  • Updated on March 27, 2020
                  • No comments
                  Earlier on 2018, we announced our new customer service solution package called Qiscus Multichannel Customer Service Chat. We…
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                    IInsight

                    How to Increase Your Revenue and Maintain Your Potential Customers

                    • by[email protected]
                    • Published on February 5, 2018
                    • Updated on August 1, 2025
                    • No comments
                    As the digital world is growing rapidly, some changes happen. The way we communicate, the way we share,…
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                      IInsight

                      Ruangguru: Enhanced Customer Engagement with In-App Features

                      • by[email protected]
                      • Published on December 8, 2017
                      • Updated on March 27, 2020
                      • No comments
                      Distance learning has been popularized by an application focused on education, all thanks to globalisation. A recent survey…

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