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Multichannel

19 posts

Qiscus Multichannel Customer Service Chat enables customers to access your business through their preferred channels i.e. mainstream chat apps like Whatsapp, LINE, etc. Qiscus is a B2B company that builds chat SDK to help businesses enabling conversations through real-time communication (RTC) technologies. In Qiscus, we provide our technologies as a part of enriching people’s life. We aim to empower organization, businesses, and connecting people with chat and any kind of RTC technologies. Our products/services include:

Qiscus Chat SDK

Empowering your mobile apps and websites with a chat feature is now made super simple. Try our chat SDK and get it up to one-month free service.

Multichannel Customer Service Chat Solution

Our product is best designed for you to enhance your customer service experience using multiple channels and bot-human collaboration customer service.

TTutorial
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    More Efficient Broadcast to All Channels with Qiscus

    • byisadatur
    • Published on November 25, 2022
    • Updated on February 14, 2025
    • No comments
    Sending broadcast messages is an effective way to convey important information, be it related to schedule changes, order…
    IInsight
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      Customer Marketing: Helping Businesses Maintain Customer Bases

      • byQiscus Editorial Team
      • Published on December 31, 2021
      • Updated on December 10, 2024
      • No comments
      Along with the increasing competition across industries amidst this massive digital era, strong customer marketing strategies are necessary…
      IInsight
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        Qiscus Robolabs: Enhances Response Rates & Customer Experience

        • byQiscus Editorial Team
        • Published on November 29, 2021
        • Updated on December 10, 2024
        • No comments
        Qiscus Robolabs is a new platform on Qiscus Multichannel Chat (QCM) which functions as an integrator between bot…
        PProduct
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          Android Widgets Integration: Easing Customers Reaching out to Brands

          • byrisna
          • Published on October 22, 2021
          • Updated on October 27, 2021
          • No comments
          It is now within expectations to see businesses leveraging on mobile applications to introduce products and services or…
          CClient Story
          ElsheSkin
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            ElsheSkin: Integrate Your Channels for Better Customer Experience

            • byQiscus Editorial Team
            • Published on September 15, 2021
            • Updated on February 14, 2025
            • No comments
            It is undeniable that the Covid-19 pandemic has had an impact on the beauty industry, which is known…
            IInsight
            Customer Journey - Love Bonito
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              Improving the Customer’s Journey Using Multichannel Purchasing Service

              • byHauri Rahmiati
              • Published on December 16, 2020
              • Updated on February 4, 2025
              • No comments
              The growing market and tight competition in the fashion eCommerce industry requires any brand to stand out. As…
              IInsight
              Culture of Immediacy
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                The Culture of Immediacy

                • byHauri Rahmiati
                • Published on April 1, 2020
                • Updated on April 1, 2020
                • No comments
                As constant connectivity has become the lifestyle of consumers, it is without a doubt that your target customers…
                IInsight
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                  We Are Living A Life of Constant Connectivity

                  • byHauri Rahmiati
                  • Published on February 17, 2020
                  • Updated on April 22, 2025
                  • No comments
                  Communication via mobile devices has become a daily habit for almost everyone. Mobile devices are no longer just…
                  IInsight
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                    Top 5 Instant Messaging Apps for Your Business  

                    • byHauri Rahmiati
                    • Published on September 6, 2019
                    • Updated on February 14, 2025
                    • No comments
                    In the late 90s to the early and mid-2000, e-mail was the most commonly used medium for communication…
                    PProduct
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                      How Smart Agent Allocation in Qiscus Multichannel Chat Can Handle Your Customers’ Needs

                      • byervina
                      • Published on May 8, 2019
                      • Updated on March 26, 2020
                      • No comments
                      In the case of modern customer service, each of single customer has their own query and needs. As…

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