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Qiscus Editorial Team

70 posts
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    CClient Story

    FIFADA Achieves 90% Customer Satisfaction with Qiscus Omnichannel Chat

    • byQiscus Editorial Team
    • Published on September 19, 2022
    • Updated on December 10, 2024
    • No comments
    PT Federal International Finance (FIFGROUP) is a company that focuses on financial services for the various needs of…
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      IInsight

      Customer Engagement Behavior: Consumer Behavior Characterization of Effective Customer Engagement

      • byQiscus Editorial Team
      • Published on May 24, 2022
      • Updated on November 21, 2025
      • No comments
      Marketing activities for businesses need to evolve with the times, and for businesses in this era, social media…
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        CClient Story

        Qiscus Omnichannel Chat Helps AMIKOM Communicate with Students

        • byQiscus Editorial Team
        • Published on April 28, 2022
        • Updated on October 29, 2025
        • No comments
        AMIKOM University is a private university in Yogyakarta. As a university that aims to produce graduates with global…
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          IInsight

          Increasing Your Customer Base: Implement Effective Customer Engagement

          • byQiscus Editorial Team
          • Published on April 27, 2022
          • Updated on December 9, 2025
          • No comments
          One of the factors that contribute to business growth is amassing a large customer base. This can only…
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            IInsight

            Overcoming Spikes in Demand: Understanding Consumer Behavior in Ramadan

            • byQiscus Editorial Team
            • Published on April 26, 2022
            • Updated on November 28, 2025
            • No comments
            Online shopping has always been a popular trend in Indonesia for the past recent years. The convenience of…
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              IInsight

              Customer Engagement: Strategies to Strengthen Customer Retention for Repeated Purchases

              • byQiscus Editorial Team
              • Published on April 13, 2022
              • Updated on November 21, 2025
              • No comments
              Every interaction a business has with its customers can be an opportunity for the business to build trust…
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                IInsight

                Check Out These Customer Engagement Strategies to Help Build Customer Loyalty for Your Business

                • byQiscus Editorial Team
                • Published on April 11, 2022
                • Updated on December 5, 2025
                • No comments
                Customer engagement is the ongoing interactional relationship between businesses and customers that can be done on various communication…
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                  IInsight

                  Customer Engagement: Why Interactions with Customers is Necessary

                  • byQiscus Editorial Team
                  • Published on April 4, 2022
                  • Updated on December 30, 2025
                  • No comments
                  Every company should strive to build positive relationships with its customers to maintain customer loyalty to the business.…
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                    CClient Story

                    Paragon, Avoskin, Elsheskin: Here’s How the Beauty Industry Creates Positive Customer Experiences

                    • byQiscus Editorial Team
                    • Published on March 28, 2022
                    • Updated on December 10, 2024
                    • No comments
                    The beauty industry has always been a booming sector but has become a formidable trend in recent years.…
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                      IInsight

                      Providing the Best Customer Service & Support via WhatsApp Business API

                      • byQiscus Editorial Team
                      • Published on March 22, 2022
                      • Updated on December 8, 2025
                      • No comments
                      With more than 2 billion monthly active users globally, WhatsApp is currently one of the most popular and…

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