Qiscus Omnichannel Chat helps you to be present and provide the best communication services across multiple channels, while increasing conversion rates.
Reply to all messages, comments and reviews from
various channels on one dashboard.
Build closer virtual communication with
customers face-fo-face via video
Make Voice Calls and Video Calls instantly, in real-time, and hassle-free
Perform all communications (Chat, Voice Call, Video Call) through the same dashboard
Solve customer problems faster than ever
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“Since integrating WhatsApp Business API and Qiscus Omnichannel chat, almost 90% of our customers are satisfied with the communication services we provide, especially in terms of response speed“
“After we used WhatsApp Business API from Qiscus, we managed to increase customer satisfaction by up to 80% and we manage to respond to customers more quickly. In addition, customers also gave positive reviews about our customer service performance.”
"The merging of all communication channels in Qiscus Omnichannel Chat helps us to provide a responsive service. In addition, the solution from Qiscus has stability, reliability, and a good UI, making it easier for us to improve the quality of communication services."
“The integration of Qiscus Omnichannel Chat, Messenger API for Instagram, and WhatsApp Business API have helped us handle a large number of customer messages from various channels, especially WhatsApp and Instagram. This solution also contributes to increasing our sales performance by up to 2 times.”
“We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!”
We have been using Qiscus for some times, and we are grateful that Qiscus able to support us despite of our very fast growing pace.
“Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well”
“We have been using Qiscus Omnichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green tick (verified) from WhatsApp.”
“Qiscus Omnichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Omnichannel Chat, we are able to more easily coordinate between dealers and our sales agents.“
Discover more success stories proving the potential positive impacts of
Qiscus solutions on your business.