Omnichannel Platform untuk Tingkatkan Penjualan dan Loyalitas Pelanggan.

Lakukan percakapan langsung dengan customer melalui berbagai channel secara scalable dalam satu platform dan berikan customer experience terbaik dengan Qiscus.

Get it FREE now!

60+ million customers

managed by Qiscus

1000+ companies

trust in Qiscus

50000+ Agents

currently using Qiscus

Trusted by:

Facilitate Interaction with Your Customers on More than 20 Channels with Qiscus Omnichannel Chat

Reply to all messages, comments and reviews from
various channels on one dashboard.

Live Chat

Line

Apple Messages

Microsoft Team

Instagram DM

Facebook Messenger

Twitter DM

Google Play

Zalo App

Google Business

SMS

Youtube

dan
banyak lagi

Not Just Chat - Also Make Voice and Video Calls on Qiscus Omnichannel Chat

Build closer virtual communication with
customers face-fo-face via video

Make Voice Calls and Video Calls instantly, in real-time, and hassle-free

Perform all communications (Chat, Voice Call, Video Call) through the same dashboard

Solve customer problems faster than ever

Get it FREE now!

Qiscus Omnichannel Chat:
Turn Every Interaction Into A Conversion Opportunity

Ready to be Present in Every Channel

Stay current and serve all your customers on Facebook, WhatsApp, Instagram and 20+ other channels through intergration with Qiscus Omnichannel Chat.

Personalize Your Interactions with Customers

With the Contact, Tag, and Qiscus Omnichannel CRM features, agents will be able to provide opportunities for personal interactions with your customers while managing all customer messages quickly and precisely.

Human-Bot Collaboration: Automate Your Business

It's even easier to automate, manage and monitor your business on one dashboard. Accelerate and personalize your services with human-bot collaboration available on Qiscus Omnichannel Chat.

The Power of Omnichannel:
Flexibility & Extensibility

Integrate Qiscus Omnichannel Chat with various applications according to the needs of your business starting from CRM, chatbots, voice and video calls to ticketing.

Be Available Anytime, Anywhere for Your Customers

Speed and accuracy should be the central values of your business. Don't miss any interaction opportunities to convert your business leads anytime, anywhere, through any channel with Qiscus Omnichannel Chat.

Qiscus Omnichannel Chat:
One Dashboard for All

Fulfil Your Brand’s Needs with the Best Features and Servers

Various features are available on Qiscus Omnichannel including CRM, CSAT, Chatbot, Analytics and much more to enhance your Marketing, Sales, and Business Support teams in managing customers. Our servers are also secure and robust to optimize your brand’s performance.

The Best Customer Support for You

Like your customers, you also deserve the best service from us. On top of providing you with our high-end solutions, our team is always committed to helping you achieve your business goals.

Affordable World-Class Solutions

Enjoy affordable solutions to help your business manage and organize customer communication processes without significant obstacles to achieving your business goals.

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One Solution to Handle All Customers

Fill in the following form to request a demo session of the best solutions for your business

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How Do You Find Us?

Our Solutions Are Trusted By:

Thomas Wijayanto

Head of Technology, Honda Sales Operations

“Qiscus Multichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Multichannel Chat, we are able to more easily coordinate between dealers and our sales agents.“

Yulia Anggiarini

Head of CS, Manulife Aset Manajemen Indonesia

“We have been using Qiscus multichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green tick (verified) from WhatsApp.”

Yuna Eka Kristina

Head of Marcomm, PT. Kino Indonesia Tbk

“Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well”

Monica Tjen

Digital Transformation, AyoSRC

We have been using Qiscus for some times, and we are grateful that Qiscus able to support us despite of our very fast growing pace.

Arthur

CRM Manager, Alun Indah

“We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!”

Nicola Putri

Marketing Manager

“The integration of Qiscus Omnichannel Chat, Messenger API for Instagram, and WhatsApp Business API have helped us handle a large number of customer messages from various channels, especially WhatsApp and Instagram. This solution also contributes to increasing our sales performance by up to 2 times.”