AI-Powered Solution to Make Your Customer Service Team Happier and More Effective at Their Job

By adding Qiscus AI Assistant to Qiscus Omnichannel Chat, you can make it easier for your online customer service agents to respond to every customer query.

Qiscus AI Assistant

Enhancing Customer Experience through Human and AI Collaboration

Qiscus AI Assistant brings together human empathy and AI intelligence to deliver a better experience for your customers. Leverage AI technology to optimize agent efficiency and exceed customer expectations with every interaction through chat apps.

Refine Answers with AI-Driven Paraphrasing
With the AI-driven paraphrasing feature, your agents can use help from Qiscus AI Assistant to refine their answers, ensuring they deliver the most appropriate and professional responses to customer queries.
Respond Faster with AI-Generated Answer Suggestions
Train Qiscus AI Assistant with product knowledge documentation and other valuable information, and make it a proficient assistant for your agents. Qiscus AI Assistant can efficiently analyze customer questions and provide accurate response suggestions based on the information it has learned.
Summarize Chat for Smooth Handover
By analyzing chat history, Qiscus AI Assistant can create a summary that highlights the essential points of each conversation. This valuable feature enables your customer service agents to swiftly grasp the context of past interactions, facilitating seamless follow-up and ensuring a smooth transition between agents when necessary.

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Success Stories of Companies that Have Used Qiscus

Discover the success stories of companies that have leveraged Qiscus to achieve their business goals. Gain insights into how our solutions have helped businesses streamline their customer service, enhance communication, and drive growth.

Story SeaBank

SeaBank Maximizes Customer Service with Qiscus Omnichannel Chat

Drisa Hajar CSS Team leader of SeaBank
Video Madame Chang

Madame Chang's Success in Providing 24/7 Nonstop Customer Service

Rudy Papa Chang Founder Madame Chang
Story Avoskin

Over 1000 Inquiries on Instagram: How Does Avoskin Manage?

Robiatun Awaliyah Customer Service Lead of Avoskin
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