Multichannel Conversational Platform

with your customers
wherever they are

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

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Our Features

Integrate Your Chats

Integrate messages from WhatsApp, Messenger, or Live Chat on web in a flash - no more time wasted.
Office Hours

Set operational hours and automated replies to messages received outside office hours.
Allocate Customer Service

Allocate incoming enquiries automatically to your CS agents - no more confusion in assigning tasks.
Automatic Reply

Set replies that can be sent automatically for customers while waiting or after hours.
Template Messages

Set repeated messages as your template, increasing efficiency and accuracy in dealing with your customers.
Analytics

Get valuable insights about your business' CS operations. Monitor your agents' performance and other important metrics.

Integrating Multichannel Chat is the way to go

WhatsApp, Messenger, Instagram, Line and other popular chat apps are where your customers spend lots of time on. Making it easy to reach your business via these chat apps is crucial in providing them great CX (Customer Experience).

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Use Cases

Implement our messaging system everything to help your business daily activity or customer handling.

Customer Service

Engage your customers using your own app or mainstream chat apps.
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In-App Chat

Scalable core In-App Chat SDK helps build chat features within your applications.
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Closed Group Messenger

Level up team collaborations via a secure messaging app.
Learn More

Many Businesses Trust Us

A lot of businesses have benefited greatly from our technology. Now, it's your turn.

Thomas Wijayanto

Head of Technology, Honda Sales Operation

Qiscus Multichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Multichannel Chat, we are able to more easily coordinate between dealers and our sales agents.
Terry Djony

Founder & CEO, Chatbiz

Qiscus has helped Chatbiz.id grow its revenue up to 75% and customer leads up to 30%, brings more business possibilities to us. The team help us a lot in many process, kudos to Qiscus and the team!
Taufiq

IT Sourcing Manager, Indosat

We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!
Herjuna Dony Anggara Putra

Cofounder & CMO, Vutura

Our collaboration with Qiscus went extraordinarily well! We have been able to deliver more value to our customers by enabling their access to WhatsApp Business API and adding the capacity to do omnichannel marketing which widens future possibilities.
Arthur

CRM Manager, Alun Indah

We have been using Qiscus for our customer communication platform. It help us to improve operations and productivity!

Reza

CEO, ChatAja

Qiscus has supported ChatAja in validating messaging applications for Indonesia and helping speed up the development process in creating communication applications. We are also helped to validate that the messenger application for Indonesia is still needed by the community. Although we still need to meet the high expectations of society.
Hanny Winarti

Asst. Manager Customer Contact Center, Sompo Insurance

Inbound communication is critical for our business and it is great that we can scale our WhatsApp to be handled by many agents, so that we can handle inquiry and questions from our customers faster!
Yulia Anggiarini

Head of CS, Manulife Aset Manajemen Indonesia

We have been using Qiscus multichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green-tick(verified) from WhatsApp.
Yunna

CRM Manager, Kino Indonesia

Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.
Korynsan

Senior IT Manager, Whitehorse Group

Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well.

Improve Your
Customer Experience Now

Give your customers the best experience they can get from your business. Just select a package and you're ready to go! Choose your package and ready to go!

A lot of businesses have benefited greatly from our technology. Now, it's your turn.

Multichannel Chat

					Easy to combine all your channels in one place.  No more opening up multiple channels and dashboards.				

Connect All My Channels

Qiscus SDK Chat

Building an in-app chat has never been easier because of Qiscus SDK Chat.

Build My Own Chat

Singapore:
1 Coleman Street, #10-06 The Adelphi, Singapore 179803

Indonesia:
Plaza Kuningan, South Tower, 11th floor, Jakarta 12920

Our Features

Integrate Your Chats

Office Hours

Allocate Customer Service

Automatic Reply

Template Messages

Analytics

Connect Everything

Use Cases

Customer Service

In-App Chat

Closed Group Messenger

Many Businesses Trust Us

Multichannel Chat

Qiscus SDK Chat