Increase Sales and Customer Loyalty with WhatsApp Business API!

With WhatsApp Business API, your team can work faster and more effectively to create meaningful conversations with customers. Increase your business conversion and retention rate by integrating WhatsApp Business API with Qiscus Omnichannel Chat.

Contact our team to learn how Qiscus solutions can help your business grow!

Trusted by Thousands Reputable Companies

Create Meaningful Conversations with Your Customers

Fast and Easy Communication
with Customers
Qiscus Omnichannel Chat + WhatsApp Business API allow your business to communicate with thousands of customers without hassle and chaos : Use dashboard or integrate your API
cepat dan mudah komunikasi
hangatkan percakapan
Warm Up the Conversation
with a Personalized Message
Send more personalized notification messages, OTPs, transactions, promos, and various other messages to each of your customers.
Increase Trust with a Verified WhatsApp Business Account
A verified WhatsApp Business account increases customer confidence to transact with your business. Get a green tick for your WhatsApp Business account with Qiscus Omnichannel Chat.*
tingkatkan kepercayaan
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Make Your Online Sales &
Customer Support Teams More Productive

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Many agents on WhatsApp at the same time

Qiscus Omnichannel Chat + WhatsApp Business API allow a WhatsApp Business Number to be accessed by multiple agents concurrently. Say goodbye to managing multiple numbers and gadgets.

human bot

Easy to Integrate Human-Bot Collaboration

Human-bot collaboration helps agents to reply to customer queries quickly across various scenarios to increase agent productivity. With Qiscus No-Code ChatBot feature, expect more efficient integration of human-bot collaboration.

alokasi chat

Automatic & Equitable Chat Allocation

Qiscus Omnichannel Chat divides incoming messages evenly to all available agents. Your team will work more optimally and efficiently.

agent performance

Agent Performance Analytics.

Monitor team performance on the analytics dashboard in Qiscus Omnichannel Chat. Assessment of agent performance becomes more objective and measurable.

hubungkan chat

Integrate with Various Chat Applications

Qiscus Omnichannel Chat allows your team to reply to messages via WhatsApp and other chat apps from one place. Agents work more optimally with lesser applications. It's easy to make sure every customer message is attended to.

otomatis proses

Business Process Automation.

Qiscus solutions are easy to integrate with other systems. Experience flexible automation for more effective and efficient business processes. The Qiscus Integration Team is always ready to help you create a solution that fits your business.

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Easy to Integrate with Various Applications

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App Center
Various applications are ready to be connected to Qiscus Omnichannel Chat, from CRM, Chatbot, Survey, Payments to AI.
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Create your chatbot instantly and seamlessly with our No-Code Chatbot technology.
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API dan Webhook
Integrate Qiscus with other applications flexibly according to your business needs with our comprehensive API and Webhook documentation.

Check API Documentations

Explore our documentations to check WhatsApp Business API capabilities.

API Documentations
  • Build your own chatbot or smart autoreply messages
  • Send OTP securely and in real-time to customers
  • Rich real-time notifications (e.g. product order, shipment update, payment confirmation)
  • Various automatic updates (e.g. newsletters, product update, etc)
  • Personalized recommendations
  • ... and more
Read Documentation
API Documentations

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Madame Chang's Success in Providing 24/7 Nonstop Customer Service

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Discover more success stories proving the potential positive impacts of
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What is the difference between WhatsApp Business and WhatsApp Business API accounts?

A WhatsApp Business account is used as a regular WhatsApp account with a few additional features while WhatsApp Business API is required for WhatsApp Business integration with other applications or systems that allow businesses to do more with WhatsApp.


Does a business have to be a legal entity to register for the WhatsApp Business API?


Is it possible to schedule WhatsApp broadcasts?


How long does the verification process take to obtain the WhatsApp Business API?


Can it be used to send WhatsApp broadcast messages?


How do you get a verified green tick on your WhatsApp account?