Increase Sales and Customer Loyalty with WhatsApp Business API!

With WhatsApp Business API, your team can work faster and more effectively to create meaningful conversations with customers. Increase your business conversion and retention rate by integrating WhatsApp Business API with Qiscus Omnichannel Chat.

Contact our team to learn how Qiscus solutions can help your business grow!

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WhatsApp Business API Solution from Qiscus
Has Been Used by Many Trusted Companies

And many more companies from various industries.

Create Meaningful Conversations with
Your Customers

Fast and Easy Communication
with Customers

Qiscus Omnichannel Chat + WhatsApp Business API allow your business to communicate with thousands of customers without hassle and chaos : Use dashboard or integrate your API

Warm Up the Conversation
with a Personalized Message

Send more personalized notification messages, OTPs, transactions, promos, and various other messages to each of your customers.

Increase Trust with a Verified WhatsApp Business Account

A verified WhatsApp Business account increases customer confidence to transact with your business. Get a green tick for your WhatsApp Business account with Qiscus Omnichannel Chat.*

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Make Your Online Sales &
Customer Support Teams More Productive

Many agents on WhatsApp at the same time

Qiscus Omnichannel Chat + WhatsApp Business API allow a WhatsApp Business Number to be accessed by multiple agents concurrently. Say goodbye to managing multiple numbers and gadgets.

Easy to Integrate Human-Bot Collaboration

Human-bot collaboration helps agents to reply to customer queries quickly across various scenarios to increase agent productivity. With Qiscus No-Code ChatBot feature, expect more efficient integration of human-bot collaboration.

Automatic & Equitable Chat Allocation

Qiscus Omnichannel Chat divides incoming messages evenly to all available agents. Your team will work more optimally and efficiently.

Agent Performance Analytics.

Monitor team performance on the analytics dashboard in Qiscus Omnichannel Chat. Assessment of agent performance becomes more objective and measurable.

Integrate with Various Chat Applications

Qiscus Omnichannel Chat allows your team to reply to messages via WhatsApp and other chat apps from one place. Agents work more optimally with lesser applications. It's easy to make sure every customer message is attended to.

Business Process Automation.

Qiscus solutions are easy to integrate with other systems. Experience flexible automation for more effective and efficient business processes. The Qiscus Integration Team is always ready to help you create a solution that fits your business.

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Easy to Integrate with Various Applications

App Center

Various applications are ready to be connected to Qiscus Omnichannel Chat, from CRM, Chatbot, Survey, Payments to AI.

Robolabs

Create your chatbot instantly and seamlessly with our No-Code Chatbot technology.

API dan Webhook

Integrate Qiscus with other applications flexibly according to your business needs with our comprehensive API and Webhook documentation.

What People Say About Qiscus

Yunna

CRM Manager, Kino Indonesia

“Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well”

Thomas Wijayanto

Head of Technology, Honda Sales Operation

“Qiscus Multichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Multichannel Chat, we are able to more easily coordinate between dealers and our sales agents.“

Yulia Anggiarini

Head of CS, Manulife Aset Manajemen Indonesia

“We have been using Qiscus multichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green tick (verified) from WhatsApp.”

Nicola Putri

Marketing Manager

“The integration of Qiscus Omnichannel Chat, Messenger API for Instagram, and WhatsApp Business API have helped us handle a large number of customer messages from various channels, especially WhatsApp and Instagram. This solution also contributes to increasing our sales performance by up to 2 times.”

Agustina Rahardjo

Customer Experience and VIP Client Manager

“By using the WhatsApp Business API and Qiscus Omnichannel Chat, administrative processes carried out via WhatsApp are more automated, helping our employees to increase their productivity. Our response time is getting faster because we can access various communication channels in one dashboard.”

Elevate Your Business to the Next Level with WhatsApp Business API

Let’s bring your business to the next level by filling in the following form with accurate data. We will contact you soon to arrange a demo session. Our team will show you how Qiscus can help your business continue to grow.

Company Name

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FAQ

What is the difference between WhatsApp Business and WhatsApp Business API accounts?

A WhatsApp Business account is used as a regular WhatsApp account with a few additional features while WhatsApp Business API is required for WhatsApp Business integration with other applications or systems that allow businesses to do more with WhatsApp.