Increase Sales and Customer Loyalty with WhatsApp Business API!

With WhatsApp Business API, your team can work faster and more effectively to create meaningful conversations with customers. Increase your business conversion and retention rate by integrating WhatsApp Business API with Qiscus Omnichannel Chat.


Contact our team to learn how Qiscus solutions can help your business grow!

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WhatsApp Business API Solution from Qiscus Has Been Used by Many Trusted Companies

And many more companies from various industries.

Create Meaningful Conversations with Your Customers

Fast and Easy Communication
with Customers
Qiscus Omnichannel Chat + WhatsApp Business API allow your business to communicate with thousands of customers without hassle and chaos : Use dashboard or integrate your API
cepat dan mudah komunikasi
hangatkan percakapan
Warm Up the Conversation
with a Personalized Message
Send more personalized notification messages, OTPs, transactions, promos, and various other messages to each of your customers.
Increase Trust with a Verified WhatsApp Business Account
A verified WhatsApp Business account increases customer confidence to transact with your business. Get a green tick for your WhatsApp Business account with Qiscus Omnichannel Chat.*
tingkatkan kepercayaan
Get Demo + Free Trial

Make Your Online Sales &
Customer Support Teams More Productive

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Many agents on WhatsApp at the same time

Qiscus Omnichannel Chat + WhatsApp Business API allow a WhatsApp Business Number to be accessed by multiple agents concurrently. Say goodbye to managing multiple numbers and gadgets.

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Easy to Integrate Human-Bot Collaboration

Human-bot collaboration helps agents to reply to customer queries quickly across various scenarios to increase agent productivity. With Qiscus No-Code ChatBot feature, expect more efficient integration of human-bot collaboration.

alokasi chat

Automatic & Equitable Chat Allocation

Qiscus Omnichannel Chat divides incoming messages evenly to all available agents. Your team will work more optimally and efficiently.

agent performance

Agent Performance Analytics.

Monitor team performance on the analytics dashboard in Qiscus Omnichannel Chat. Assessment of agent performance becomes more objective and measurable.

hubungkan chat

Integrate with Various Chat Applications

Qiscus Omnichannel Chat allows your team to reply to messages via WhatsApp and other chat apps from one place. Agents work more optimally with lesser applications. It's easy to make sure every customer message is attended to.

otomatis proses

Business Process Automation.

Qiscus solutions are easy to integrate with other systems. Experience flexible automation for more effective and efficient business processes. The Qiscus Integration Team is always ready to help you create a solution that fits your business.

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Easy to Integrate with Various Applications

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App Center
Various applications are ready to be connected to Qiscus Omnichannel Chat, from CRM, Chatbot, Survey, Payments to AI.
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Robolabs
Create your chatbot instantly and seamlessly with our No-Code Chatbot technology.
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API dan Webhook
Integrate Qiscus with other applications flexibly according to your business needs with our comprehensive API and Webhook documentation.

Check API Documentations

Explore our documentations to check WhatsApp Business API capabilities.

API Documentations
  • Build your own chatbot or smart autoreply messages
  • Send OTP securely and in real-time to customers
  • Rich real-time notifications (e.g. product order, shipment update, payment confirmation)
  • Various automatic updates (e.g. newsletters, product update, etc)
  • Personalized recommendations
  • ... and more
Read Documentation
API Documentations

Qiscus’ Client Testimonials

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Yunna
CRM Manager, Kino Indonesia
 
“Customer satisfaction is our key of success, Qiscus helping us to achieve that by providing tools to handle customer request and questions well”
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Thomas Wijayanto
Head of Technology, Honda Sales Operation
“Qiscus Omnichannel Chat has been supporting the transformation of the field-selling project in Honda Sales Operation for over a year now. We have observed a decrease in Customer Acquisition Cost with this transformation, and in using Qiscus Omnichannel Chat, we are able to more easily coordinate between dealers and our sales agents.“
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Yulia Anggiarini
Head of CS, Manulife Aset Manajemen Indonesia
“We have been using Qiscus Omnichannel for a long time and so far it has made our team's job easier in terms of handling customers because we can answer various questions from many channels through a single dashboard. The process of submitting WhatsApp API through Qiscus is also fast and easy because it is fully assisted from the A to Z until we get the green tick (verified) from WhatsApp.”
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Rizky Anggara
Fraud Prevention & Cost Controller Manager
"The merging of all communication channels in Qiscus Omnichannel Chat helps us to provide a responsive service. In addition, the solution from Qiscus has stability, reliability, and a good UI, making it easier for us to improve the quality of communication services."
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Agustina Rahardjo
Customer Experience and VIP Client Manager
“By using the WhatsApp Business API and Qiscus Omnichannel Chat, administrative processes carried out via WhatsApp are more automated, helping our employees to increase their productivity. Our response time is getting faster because we can access various communication channels in one dashboard.”
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Andria Liestiawan
Sales and Operation Head of Hartono
“Since integrating WhatsApp Business API and Qiscus Omnichannel chat, almost 90% of our customers are satisfied with the communication services we provide, especially in terms of response speed“

Robiatun Awaliyah

Customer Service Lead of Avoskin

“After we used WhatsApp Business API from Qiscus, we managed to increase customer satisfaction by up to 80% and we manage to respond to customers more quickly. In addition, customers also gave positive reviews about our customer service performance.”

Budi Prasetyo

Customer Contact Center Supervisor of Sompo Insurance

...

Ahmad Faqih

GM Resources Mobilization of Dompet Dhuafa

...

Get a Free Trial and Solutions
Demo from Qiscus

Fill in the form below and we will contact you right away to arrange a demo. Our team will show you how Qiscus can help your business continue to grow.

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FAQ

What is the difference between WhatsApp Business and WhatsApp Business API accounts?

A WhatsApp Business account is used as a regular WhatsApp account with a few additional features while WhatsApp Business API is required for WhatsApp Business integration with other applications or systems that allow businesses to do more with WhatsApp.

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Does a business have to be a legal entity to register for the WhatsApp Business API?

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Is it possible to schedule WhatsApp broadcasts?

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How long does the verification process take to obtain the WhatsApp Business API?

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Can it be used to send WhatsApp broadcast messages?

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How do you get a verified green tick on your WhatsApp account?

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