Present ticketing solutions to resolve complex issues as simply as possible. Improve the synergy of your Customer Support team to provide a memorable customer experience
Prioritize, organize and serve customers on one dashboard with Qiscus Ticketing
Convert various incoming messages in Qiscus Omnichannel Chat into
tickets that must be attended to immediately on Qiscus Ticketing.
Conduct investigations by starting
a conversation with customers.
Decreased productivity due to constantly switching apps
Complaints from customers who complained of delayed responses
Misunderstanding within the internal team while managing customer requests
Negative feedback from customers
Difficulty managing customer requests and messages at the same time
Dealing with Entry Tickets and Replying to Customer Messages in One Place: Why Not?