Manage TikTok Messaging Ads, DMs, comments, and TikTok Shop chats in one platform. Qiscus AI is built to handle high-volume replies and help your team turn more conversations into sales.
Qiscus Solutions Are Trusted by Thousands of Companies Across Industries
TikTok already did its job by getting you seen. What happens next — the conversation — decides whether viewers buy, come back, or simply scroll on.
Every click on your TikTok Messaging Ads is measurable end to end, from the first conversation through to a qualified lead. So you know which ads bring in serious buyers, not just a busy comments section.
When your video goes viral, hundreds of DMs can land within hours. Reply while the 48-hour window is still open, before interest cools and the purchase happens somewhere else.
A "how much?" comment is a lead. "When's the restock?" is a returning customer. "Where's my order?" is support. Handle all three from the same platform, and turn every comment into the start of a sale.
The first sale is only the beginning. The second one comes down to how you answer that first question: fast, in context, and with complete product details.
TikTok Messaging Ads, DMs, comments, and TikTok Shop chats all flow into one platform your whole team can work from.
AgentLabs replies to TikTok conversations quickly, so your team can focus on the conversations worth the most.
Leads that start on TikTok get re-engaged on WhatsApp through follow-ups and broadcasts. First-time buyers come back as repeat customers.
A customer clicks your ad, lands straight in a WhatsApp conversation, and gets qualified by AI. Qiscus sends the conversation event to TikTok Event Manager along with the ad data that triggered the conversation. That way, TikTok's algorithm learns to optimize toward conversions, not just clicks.
No more jumping between TikTok, your DMs, and a help desk tab. Every TikTok comment and DM lands in one Qiscus platform. Reply to comments as your own TikTok account — replies post publicly under the video, so your social proof stays intact. When a customer continues in DMs, your team picks it up in the same place, without switching apps.
With the App Center widget for Tokopedia & TikTok Shop, your agents can search and send product, order, and voucher details straight from the Qiscus Omnichannel Chat screen. Every TikTok Shop chat is handled in the same platform — no switching apps, no copy-pasting SKUs — so your selling momentum holds.
When an ad goes live, hundreds of comments and DMs can arrive at once. AgentLabs is designed to absorb that surge in your brand voice, so fewer messages get missed. Conversations that need a human are routed to your team with full context: what was asked, what's already been answered, and the customer's history. Your agents pick up mid-conversation without asking the customer to start over.
From beauty clinic bookings to dealer test-drives, Qiscus fits the way your business grows on TikTok.
From ad clicks, comments, and DMs to TikTok Shop chats — Qiscus helps you turn all of it into sales. Fill in the form and our team will show you how it works for your business.
Discover more success stories proving the potential positive impacts of Qiscus solutions on your business.
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Yes. Qiscus builds every TikTok integration on TikTok's official APIs, with patterns designed to meet the platform's requirements. Conversations that continue on WhatsApp also run through official, secure channels, so your customer data stays protected across the whole journey.
When a customer clicks a TikTok Messaging Ads and starts a WhatsApp conversation, Qiscus links the ad details to that conversation. As the conversation progresses, Qiscus sends conversion events to TikTok Event Manager, so the algorithm optimizes toward conversions, not just clicks.
Not for the basic setup. The TikTok channel integration, Comment add-on, and TTSPC are all configured directly in the Qiscus app with no coding required. For custom CRM integrations or workflow automation, the Qiscus team supports onboarding and provides API connectivity.
Most businesses go live in around 2 weeks. TikTok channel setup typically takes under a week; configuring TikTok Ads Conversion tracking via Event Manager adds a few days. Our onboarding team supports you from start to finish.
Yes. TikTok Ads Manager and TikTok Shop connect natively via the Qiscus App Center, with no separate developer account needed for TTSPC. CRMs — Salesforce, HubSpot, or custom systems — connect through API, webhook, or native App Center integration, and Qiscus supports most systems that offer standard API connections.
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